igamingcpo.com

Casino profile

1win Casino in Indonesia

Player complaints and reviews about 1win Casino, plus its operator (1win Partners), licences and welcome offers.

1win.pro
1win.pro
Capture of the 1win Casino website

Profile

Website
1win.pro
Established
2018
Operator
1win Partnersaffiliate programme
Company
1win N.V.
Licences
Languages
  • English
  • German
  • Spanish
  • Russian
  • Ukrainian
  • Italian
  • Azerbaijani
  • Greek
  • Hindi
  • Indonesian
  • Japanese
  • Kazakh
  • Korean
  • Polish
  • Portuguese
  • Turkish
  • Uzbek
Currencies
  • Euros
  • US dollars
  • UAE dirhams
  • Armenian drams
  • Argentine pesos
  • Australian dollars
  • Azerbaijani manats
  • Bangladeshi takas
  • Brazilian reals
  • Belarusian rubles
  • Canadian dollars
  • Chilean pesos
  • Colombian pesos
  • Costa Rican colóns
  • Czech Republic korunas
  • Algerian dinars
  • Georgian laris
  • Ghanaian cedis
  • Hong Kong dollars
  • Indonesian rupiahs
  • Indian rupees
  • Iranian rials
  • Iraqi dinars
  • Jordanian dinars
  • Kenyan shillings
  • Kazakhstani tenges
  • Sri Lankan rupees
  • Moldovan lei
  • Mexican pesos
  • Malaysian ringgits
  • Nigerian nairas
  • Nepalese rupees
  • Panamanian balboas
  • Peruvian nuevos soles
  • Philippine pesos
  • Pakistani rupees
  • Polish zlotys
  • Qatari rials
  • Russian rubles
  • Rwandan francs
  • Swedish kronor
  • Singapore dollars
  • Somali shillings
  • Thai baht
  • Turkish Lira
  • Tanzanian shillings
  • Ukrainian hryvnias
  • Ugandan shillings
  • Uzbekistan som
  • Vietnamese dong
  • South African Rand
  • Zambian kwachas Show more

About

On the 1win Casino site for Indonesia, we found 10 promotions and a loyalty programme with 4 tiers.

1win Casino belongs to the 1win Partners affiliate programme. The site launched in 2018. It holds a licence from Curacao Gaming Control Board. The interface is available in 17 languages, including English, German, Spanish, Russian. 52 account currencies are listed, including Euros, US dollars, UAE dirhams, Armenian drams. We list 9 welcome offers.

Licensee

The company that holds the Curaçao licence for 1win Casino, as the licence register names it.

Legal name
1Win N.V.
Curaçao licence reference
OGL/2024/587/0621
Registration number (Curaçao Chamber of Commerce)
147039

Markets

This brand is listed in 36 markets. Pick one to see what it offers there.

Welcome bonuses

9 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

10 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Bagaimana mendapatkan status VIP?

    Bagaimana mendapatkan status VIP? Bermain secara aktif di platform 1win: pasang taruhan olahraga, bermain di kasino, berpartisipasi dalam promosi dan turnamen. Ketika Anda mencapai tingkat aktivitas yang diperlukan, manajer kami akan menghubungi Anda dan memberitahu tentang semua detail memperoleh status VIP.

  2. 2

    Bagaimana cara memindahkan status VIP dari platform lain ke 1win?

    Bagikan informasi tentang status VIP Anda saat ini di platform lain. Kami akan meninjaunya dan memberi tahu tingkat 1win VIP Club serta hak istimewa yang dapat kami tawarkan.

  3. 3

    Untuk apa perlu manajer VIP pribadi dan apa bedanya dengan dukungan pelanggan?

    Manajer VIP adalah asisten pribadi Anda yang: • Menemani selama permainan dan membantu membuat kemajuan lebih cepat; • Mendapatkan bonus individu; • Mempercepat pemrosesan permintaan layanan dukungan Anda dengan meningkatkan prioritas permintaan; • Memilih bonus dan hadiah individual sesuai dengan preferensi Anda. Layanan dukungan memecahkan masalah teknis dan memproses permintaan berdasarkan siapa yang datang pertama, dilayani pertama, sementara manajer VIP memberikan pendekatan personal dan kenyamanan maksimal.

  4. 4

    Apa itu layanan concierge?

    Layanan concierge adalah layanan asisten pribadi yang tersedia untuk poin yang diperoleh melalui aktivitas permainan Anda. Layanan ini meliputi: • Bantuan dalam mengatur pembelian dan perjalanan; • Dukungan di rumah dan di jalan; • Konsultasi medis dan bantuan darurat; • Diskon hotel, tur, dan transfer. Layanan concierge dirancang agar memecahkan masalah kompleksitas apa pun, peduli menghemat waktu tentang kenyamanan Anda.

Player complaints and reviews in Indonesia

39 records

39 of the 5,057 records about 1win Casino come from players who state they are in Indonesia. The figures below are theirs alone; the casino page covers every market.

Total complaints

3

Fewer than 5 with a known outcome

Total reviews

36

Across all review sites

Player rating

3.06 / 5

36 ratings by these players

Share of all records

0.8%

of 5,057 about 1win Casino

What players in Indonesia say about 1win Casino

Players in Indonesia have filed 3 complaints and written 36 reviews about 1win Casino. That is 0.8% of the 5,057 records about it from every market. Complaints make up 7.7% of their records, against 51% across all markets. Their reviews rate it 3.06 out of 5 on average (36 ratings), against 3.01 across all markets. 44% of their rated reviews give one or two stars; across all markets the share is 46%.

In the last 12 months: 2 complaints and 13 reviews.

A player counts as being in Indonesia when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about 1win Casino in Indonesia, or compare the market with another one.

What the assistant can do
Indonesia and all markets
FigureIndonesiaAll markets
Complaints among all records7.7%51%
Average review rating, out of 53.063.01
Reviews rated 1–2 stars44%46%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 03

Review stars

How the rated reviews split by star.

  • 5 stars47%17
  • 3 stars8.3%3
  • 1 star44%16
Share of 36 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 04

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games26%9
  • Withdrawals26%9
  • Deposits & payment methods17%6
  • Customer support11%4
  • Website & app8.6%3
  • Bonuses5.7%2
Share of the 35 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals26%9
  • Customer support20%7
  • Account17%6
  • Trust & licence14%5
  • Fairness & RTP11%4
  • Bonuses5.7%2
Share of the 35 reviews that name at least one aspect.reviews

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2025
Rating history

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262–12–
20250–223.64
20240–1–
20231–1–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–36–
Casino Guru3––

Block 08

Latest complaints and reviews

The newest records about 1win Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    3.0 of 5 stars

    Indonesia · Trustpilot

  • Review

    1.0 of 5 stars

    Indonesia · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Indonesia · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Indonesia · Casino Guru

  • Complaint

    Verification delay

    Resolved

    Indonesia · Casino Guru

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about 1win Casino in Indonesia

What bonuses and promotions does 1win Casino run in Indonesia?

We read 10 live offers for Indonesia on the 1win Casino site itself.

Does 1win Casino have a loyalty programme in Indonesia?

Yes. Its loyalty programme for Indonesia has 4 tiers.

How many complaints and reviews about 1win Casino come from players in Indonesia?

39 of the 5,057 complaints and reviews about 1win Casino come from players in Indonesia. Across all its markets, 2,464 complaints have a known outcome, and 78% of them were resolved.

Who owns 1win Casino?

1win Casino is operated by 1win N.V. and runs under the 1win Partners affiliate programme.

Screenshots

2 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with 1win Casino, and ones players rate about the same.