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Casino profile

Blaze Casino

Player complaints and reviews about Blaze Casino, plus its operator (Blaze Affiliates), licences and welcome offers.

blaze.com
Capture of the Blaze Casino website

About

Blaze Casino belongs to the Blaze Affiliates affiliate programme. The site launched in 2018. It holds a licence from Curacao Gaming Control Board. The interface is available in 15 languages, including English, German, Portuguese, Polish. 15 account currencies are listed, including Euros, Canadian dollars, Australian dollars, Brazilian reals. We list 2 welcome offers.

Blaze Casino is listed in 17 markets, among them Canada, Germany, France and Belgium.

Licensee

The company that holds the Curaçao licence for Blaze Casino, as the licence register names it.

Legal name
Prolific Trade N.V.
Curaçao licence reference
OGL/2024/1415/0636
Registration number (Curaçao Chamber of Commerce)
150731
Incorporated
2022

Markets

This brand is listed in 17 markets. Pick one to see what it offers there.

Welcome bonuses

2 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

34,296 records

What players report about Blaze Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

25,170

49% resolved, of those with a known outcome

Total reviews

9,126

Across all review sites

Player rating

3.37 / 5

Trustpilot 2.1 · Reclame Aqui 3.5 · Tribuna 4.5

GEO markets

17

Countries stated on 100% of records

Blaze Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Blaze Casino, the way Player Intelligence PRO computes it.

Since 2019, players have posted 25,170 complaints and 9,126 reviews about Blaze Casino on 6 sites. In the 12 months to November 4, 2026, they filed 2,549 complaints and posted 3 reviews. That is 56% fewer complaints than in the 12 months before (5,744). Of the complaints with a known outcome, 46% were resolved in the last 12 months, against 53% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 24% of the 25,030 complaints with a labelled problem. Next come “Withdrawal refused” (14%) and “Deposit not credited” (7.7%). Complaints about “Withdrawal” make up 38% of those with a topic, against 29% across all brands.

Of the 19,436 complaints with a known outcome, 49% were resolved, against 59% across all brands. That puts Blaze Casino 1,617th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 68%.

Reviewers give Blaze Casino 1.87 out of 5 on average over 9,126 rated reviews, against 3.44 across all brands. 32% of the ratings are four or five stars, and 58% are one or two. The review sites’ own scores average 3.37 out of 5 across 3 sites. By that score, Blaze Casino ranks 1,836th of 4,286 rated casinos. Reviewers most often praise “Customer support” (815 reviews), “Withdrawals” (195 reviews) and “Trust & licence” (42 reviews). The most common criticism concerns “Customer support” (1,536 reviews), “Withdrawals” (723 reviews) and “Trust & licence” (413 reviews).

The countries players state most often are Brazil (100%), Mexico (0%) and Portugal (0%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Blaze Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay24%5,986
  • Withdrawal refused14%3,511
  • Deposit not credited7.7%1,938
  • Bonus not credited7.6%1,906
  • Account closed6.5%1,624
  • Game malfunction5.4%1,361
  • Account blocked3.9%988
  • Missing funds3.6%902
  • Other problems27%6,814
Share of the 25,030 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal38%9,627
  • Account13%3,333
  • Technical12%3,012
  • Deposit11%2,668
  • Bonus9.9%2,489
  • Payments & refunds5.3%1,332
  • Other4.8%1,201
  • KYC / verification4.1%1,015
  • Customer support0.7%186
  • Responsible gambling0.7%168
Share of complaints with a category. 139 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Unresolved39%9,883
  • Resolved38%9,553
  • Open23%5,734
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Blaze Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Blaze Casino against the market
MeasureBlaze CasinoAll brands
Complaints resolved49%59%
Average review rating1.873.44
Complaints per 100 reviews275.826.4
Share of “Withdrawal” complaints38%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars22%1,990
  • 4 stars11%968
  • 3 stars9.4%860
  • 2 stars5.3%480
  • 1 star53%4,828
Share of 9,126 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support22%815
  • Withdrawals5.2%195
  • Trust & licence1.1%42
  • Website & app0.8%32
  • Deposits & payment methods0.7%28
  • Account0.3%11
Share of the 3,779 reviews that name at least one aspect.reviews

Criticised

  • Customer support41%1,536
  • Withdrawals19%723
  • Trust & licence11%413
  • Bonuses4.6%174
  • Account3.6%136
  • Website & app2.7%103
Share of the 3,779 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Brazil100%34,267
  • Mexico0%4
  • Portugal0%4
  • Chile0%3
  • Austria0%2
  • Finland0%2
  • Greece0%2
  • Canada0%1
  • Switzerland0%1
  • Hungary0%1
  • Other countries0%6
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262,14144%9241.86
20255,11651%2,1671.93
20244,26962%1,9352.18
20234,01156%2,3031.57
20229,25141%1,7181.82
202133444%732.08
20204729%5–
20191–1–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Reclame Aqui25,1339,1103.5 / 5
Casino Guru356–
Trustpilot–92.1 / 5
AskGamblers1––
latestcasinobonuses.bet1––
Tribuna–14.5 / 5

Block 13

Latest complaints and reviews

The newest records about Blaze Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Deposit refund

    Open

    Brazil · Reclame Aqui

  • Complaint

    Withdrawal delay

    Open

    Brazil · Reclame Aqui

  • Complaint

    Bonus not credited

    Open

    Brazil · Reclame Aqui

  • Review

    2.0 of 5 stars

  • Review

    1.0 of 5 stars

    Portugal · Trustpilot

45 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, Reclame Aqui, Tribuna.

Questions about Blaze Casino

Who owns Blaze Casino?

Blaze Casino is operated by Prolific Trade N.V. and runs under the Blaze Affiliates affiliate programme.

Is Blaze Casino licensed?

Yes. Blaze Casino holds a licence from Curacao Gaming Control Board.

When was Blaze Casino founded?

Blaze Casino launched in 2018.

Which currencies does Blaze Casino accept?

Currencies listed for Blaze Casino: Euros, Canadian dollars, Australian dollars, Brazilian reals, Norwegian kroner, Japanese yen, Chinese yuan, New Zealand dollars and 7 more. Its site is available in 15 languages: English, German, Portuguese, Polish and 11 more.

What welcome bonuses does Blaze Casino offer?

2 welcome offers are listed for Blaze Casino. The first on the list is “100% up to €200 + 40 Bonus Spins at Blaze Casino”, with a 35× wagering requirement.

Which countries is Blaze Casino available in?

Blaze Casino is listed in 17 markets: Australia, Belgium, Brazil, Canada, Finland, France, Germany, India and 9 more.

What do players say about Blaze Casino?

Players have filed 25,170 complaints and written 9,126 reviews about Blaze Casino. Players rate Blaze Casino 3.37 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Blaze Casino?

“Withdrawal delay” – 24% of the 25,030 complaints about Blaze Casino with a labelled problem. Followed by “Withdrawal refused” (14%) and “Deposit not credited” (7.7%).

Do players report withdrawal problems at Blaze Casino?

Withdrawals are the topic of 9,627 complaints about Blaze Casino: 38% of the 25,031 with a topic. The most common withdrawal problem is “Withdrawal delay” (62% of them). Of the withdrawal complaints with a known outcome, 68% were resolved.

Does Blaze Casino resolve player complaints?

49% of the 19,436 complaints about Blaze Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Blaze Casino is 1,617th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Blaze Casino?

Praised most: “Customer support”, “Withdrawals” and “Trust & licence”. Criticised most: “Customer support”, “Withdrawals” and “Trust & licence”. 32% of the rated reviews give four or five stars, and 58% give one or two.

How many complaints has Blaze Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 2,549 complaints about Blaze Casino. That is 56% fewer than in the 12 months before, when there were 5,744.

Where do Blaze Casino’s players come from?

The countries named most often in complaints and reviews about Blaze Casino are Brazil (100%), Mexico (0%) and Portugal (0%).