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Casino profile
Player complaints and reviews about SapphireBet Casino, plus its operator (SaphireBet Partners), licences and welcome offers.

SapphireBet Casino belongs to the SaphireBet Partners affiliate programme. The site launched in 2018. It holds a licence from Anjouan Gaming Board. The interface is available in 40 languages, including English, Arabic, Albanian, Azerbaijani. 28 account currencies are listed, including Euros, US dollars, Turkish Lira, Russian rubles. We list 8 welcome offers.
SapphireBet Casino is listed in 34 markets, among them Canada, Germany, France and Belgium. On the SapphireBet Casino site for Finland, we found 14 promotions and 14 cashback offers.
This brand is listed in 34 markets. Pick one to see what it offers there.
8 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Exclusive
Exclusive
Exclusive
Wagering applies to the bonus amount.
Wagering applies to the bonus amount.
Wagering applies to the bonus amount.
Wagering applies to the bonus amount.
Wagering applies to the bonus amount.
28 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
Prize fund
€ 25M
BLASTS & RACES
16.07.26
00:01 GMT
30.06.27
23:59 GMT
Tournament ends in
Enjoy a variety of games and take part in a prize draw!
Prize fund
€ 1.5M
BOOK OF BILLIONAIRE
01.08.26
15:00 GMT
31.08.26
21:00 GMT
Tournament ends in
Join the race for prizes!
Prize fund
€ 25M
DROPS & WINS
04.03.26
18:01 GMT
03.03.27
17:59 GMT
Tournament ends in
Join in the race for prizes and become one of the winners!
Prize fund
€ 3,500
El Dorado Spins
19.08.26
07:00 GMT
31.08.26
23:59 GMT
Tournament ends in
Make your way to legendary treasures and discover a world of big wins!
Take partTerms
Hell Cash
Hot Rocket 5x3x2x
Dragon's Gate - Bonus Choice
Mega Volcano: Running…
Prize fund
€ 4M
FLY HIGH, CONQUER THE SKY!
01.06.26
00:01 GMT
31.08.26
23:59 GMT
Tournament ends in
Enjoy a variety of games and take part in a prize draw!
Prize fund
€ 70,000
GOLDEN TEAPOT
The tournament is over
Enjoy a variety of games and take part in a prize draw!
Prize fund
€ 58,000
HOT & SPICY SUMMER END
10.08.26
16:00 GMT
30.08.26
21:00 GMT
Tournament ends in
Enjoy a variety of games and take part in a prize draw!
PRIZE FUND
€ 10M
KASH DROPS
05.03.26
00:00 GMT
30.09.26
23:59 GMT
TOURNAMENT ENDS IN
Join the tournament to win a share of the prize pool!
Prize fund
€ 37,000
SIZZLING SUMMER WINS
The tournament is over
Enjoy a variety of games and take part in a prize draw!
Prize fund
€ 6M
SPIN & WIN
30.06.26
23:00 GMT
30.12.26
22:59 GMT
Tournament ends in
Join in the race for prizes and become one of the winners!
PRIZE FUND
€ 12M
SPINOLEAGUE
05.03.26
13:00 GMT
01.03.27
12:59 GMT
TOURNAMENT ENDS IN
Enjoy a variety of games and take part in a prize draw!
PRIZE FUND
€ 6.5M
SUMMER BOOSTER
28.06.26
22:00 GMT
13.09.26
21:59 GMT
TOURNAMENT ENDS IN
Join in the race for prizes and become one of the winners!
Prize fund
€ 3,000
SUMMER RICHES
The tournament is over
Your chance to win big! Join the tournament and claim your prize!
Prize fund
€ 600,000
SUMMER SEASON OF LEGENDS
01.06.26
00:01 GMT
31.08.26
23:59 GMT
Tournament ends in
Join in the race for prizes and become one of the winners!
Prize fund
€ 25M
BLASTS & RACES
16.07.26
00:01 GMT
30.06.27
23:59 GMT
Tournament ends in
Enjoy a variety of games and take part in a prize draw!
Prize fund
€ 1.5M
BOOK OF BILLIONAIRE
01.08.26
15:00 GMT
31.08.26
21:00 GMT
Tournament ends in
Join the race for prizes!
Prize fund
€ 25M
DROPS & WINS
04.03.26
18:01 GMT
03.03.27
17:59 GMT
Tournament ends in
Join in the race for prizes and become one of the winners!
Prize fund
€ 3,500
El Dorado Spins
19.08.26
07:00 GMT
31.08.26
23:59 GMT
Tournament ends in
Make your way to legendary treasures and discover a world of big wins!
Take partTerms
Hell Cash
Hot Rocket 5x3x2x
Dragon's Gate - Bonus Choice
Mega Volcano: Running…
Prize fund
€ 4M
FLY HIGH, CONQUER THE SKY!
01.06.26
00:01 GMT
31.08.26
23:59 GMT
Tournament ends in
Enjoy a variety of games and take part in a prize draw!
Prize fund
€ 70,000
GOLDEN TEAPOT
The tournament is over
Enjoy a variety of games and take part in a prize draw!
Prize fund
€ 58,000
HOT & SPICY SUMMER END
10.08.26
16:00 GMT
30.08.26
21:00 GMT
Tournament ends in
Enjoy a variety of games and take part in a prize draw!
Prize fund
€ 10M
KASH DROPS
05.03.26
00:00 GMT
30.09.26
23:59 GMT
Tournament ends in
Join the tournament to win a share of the prize pool!
Prize fund
€ 37,000
SIZZLING SUMMER WINS
The tournament is over
Enjoy a variety of games and take part in a prize draw!
Prize fund
€ 6M
SPIN & WIN
30.06.26
23:00 GMT
30.12.26
22:59 GMT
Tournament ends in
Join in the race for prizes and become one of the winners!
PRIZE FUND
€ 12M
SPINOLEAGUE
05.03.26
13:00 GMT
01.03.27
12:59 GMT
TOURNAMENT ENDS IN
Enjoy a variety of games and take part in a prize draw!
PRIZE FUND
€ 6.5M
SUMMER BOOSTER
28.06.26
22:00 GMT
13.09.26
21:59 GMT
TOURNAMENT ENDS IN
Join in the race for prizes and become one of the winners!
Prize fund
€ 3,000
SUMMER RICHES
The tournament is over
Your chance to win big! Join the tournament and claim your prize!
Prize fund
€ 600,000
SUMMER SEASON OF LEGENDS
01.06.26
00:01 GMT
31.08.26
23:59 GMT
Tournament ends in
Join in the race for prizes and become one of the winners!
2 fields
Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.
151 records
What players report about SapphireBet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
44
77% resolved, of those with a known outcome
Total reviews
107
Across all review sites
Player rating
3.5 / 5
casino.ru 4.7 · Trustpilot 2.2 · AskGamblers 3.1 · Tribuna 4.0
GEO markets
25
Countries stated on 47% of records
Every figure below is computed from the complaints and reviews collected about SapphireBet Casino, the way Player Intelligence PRO computes it.
Since 2019, players have posted 44 complaints and 107 reviews about SapphireBet Casino on 6 sites. In the 12 months to November 4, 2026, they filed 11 complaints and posted 43 reviews.
The problem players report most often is “Deposit not credited”: 31% of the 39 complaints with a labelled problem. Next come “Withdrawal delay” (15%) and “Account blocked” (10%). Complaints about “Deposit” make up 30% of those with a topic, against 8.4% across all brands.
Of the 44 complaints with a known outcome, 77% were resolved, against 59% across all brands. That puts SapphireBet Casino 917th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 60%.
Reviewers give SapphireBet Casino 3.59 out of 5 on average over 100 rated reviews, against 3.44 across all brands. 57% of the ratings are four or five stars, and 25% are one or two. The review sites’ own scores average 3.5 out of 5 across 4 sites. By that score, SapphireBet Casino ranks 1,576th of 4,286 rated casinos. Reviewers most often praise “Games” (42 reviews), “Withdrawals” (39 reviews) and “Bonuses” (26 reviews). The most common criticism concerns “Withdrawals” (22 reviews), “Customer support” (19 reviews) and “Trust & licence” (10 reviews).
The countries players state most often are India (23%), Mexico (13%) and Russia (11%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about SapphireBet Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
The website interface is simple and easy to use, and deposits are processed quickly. Navigation is straightforward and the platform works without technical issues.
Players are frustrated with delayed withdrawals, as approved payments have not been processed in a timely manner. Additionally, there are serious concerns regarding the casino's handling of self-exclusion requests, with accounts remaining active despite requests for closure.
Block 01
Complaints filed per year or month, across every complaint site.
| Period | Value |
|---|---|
| 2020 | 4 |
| 2021 | 4 |
| 2022 | 4 |
| 2023 | 7 |
| 2024 | 8 |
| 2025 | 8 |
| 2026 | 9 |
Block 02
What went wrong, one level below the topic: the problem each complaint describes.
Block 03
Block 04
Block 05
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | SapphireBet Casino | All brands |
|---|---|---|
| Complaints resolved | 77% | 59% |
| Average review rating | 3.59 | 3.44 |
| Complaints per 100 reviews | 41.1 | 26.4 |
| Share of “Deposit” complaints | 30% | 8.4% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Player reviews posted per year or month, across every review site.
| Period | Value |
|---|---|
| 2019 | 1 |
| 2020 | 4 |
| 2021 | 12 |
| 2022 | 30 |
| 2023 | 14 |
| 2024 | 0 |
| 2025 | 3 |
| 2026 | 43 |
Block 07
How the rated reviews split by star.
Block 08
The aspects reviews name either way: one review can praise one thing and criticise another.
Block 09
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
| Period | Value |
|---|---|
| 2020 | 0.83 |
| 2021 | 4.64 |
| 2022 | 4.73 |
| 2023 | 4.96 |
| 2024 | 0 |
| 2025 | 1.67 |
| 2026 | 2.51 |
Block 10
The ten countries players most often state, complaints and reviews together.
Block 11
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 9 | – | 43 | 2.51 |
| 2025 | 8 | – | 3 | – |
| 2024 | 8 | – | 0 | – |
| 2023 | 7 | – | 14 | – |
| 2022 | 4 | – | 30 | 4.73 |
| 2021 | 4 | – | 12 | – |
| 2020 | 4 | – | 4 | – |
| 2019 | 0 | – | 1 | – |
A dash means too little data for that year.
Block 12
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| casino.ru | – | 46 | 4.7 / 5 |
| Casino Guru | 32 | 10 | – |
| Trustpilot | – | 19 | 2.2 / 5 |
| AskGamblers | 11 | 5 | 3.1 / 5 |
| Tribuna | – | 16 | 4.0 / 5 |
| latestcasinobonuses.bet | 1 | 11 | – |
Block 13
The newest records about SapphireBet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
3.0 of 5 stars
Kazakhstan · latestcasinobonuses.bet
5.0 of 5 stars
Brazil · Trustpilot
Withdrawal delay
UnresolvedKYC / verification
UnresolvedWithdrawal delay
ResolvedCanada · Casino Guru
4 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from casino.ru, Trustpilot, AskGamblers, Tribuna.
SapphireBet Casino is operated by DolceTech Limited and runs under the SaphireBet Partners affiliate programme.
Yes. SapphireBet Casino holds a licence from Anjouan Gaming Board.
SapphireBet Casino launched in 2018.
Currencies listed for SapphireBet Casino: Euros, US dollars, Turkish Lira, Russian rubles, Azerbaijani manats, Georgian laris, Chinese yuan, Indian rupees and 20 more. Its site is available in 40 languages: English, Arabic, Albanian, Azerbaijani and 36 more.
8 welcome offers are listed for SapphireBet Casino. The first on the list is “100 FREE SPINS on Gates of Olympus Super Scatter”, with a 40× wagering requirement.
SapphireBet Casino is listed in 34 markets: Argentina, Azerbaijan, Belgium, Bulgaria, Canada, Chile, China, Colombia and 26 more.
We read 28 live offers for Finland on the SapphireBet Casino site itself.
Players have filed 44 complaints and written 107 reviews about SapphireBet Casino. Players rate SapphireBet Casino 3.5 out of 5 on average across the 4 sites that publish one.
“Deposit not credited” – 31% of the 39 complaints about SapphireBet Casino with a labelled problem. Followed by “Withdrawal delay” (15%) and “Account blocked” (10%).
Withdrawals are the topic of 10 complaints about SapphireBet Casino: 23% of the 44 with a topic. The most common withdrawal problem is “Withdrawal delay” (60% of them). Of the withdrawal complaints with a known outcome, 60% were resolved.
77% of the 44 complaints about SapphireBet Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, SapphireBet Casino is 917th. Open complaints and complaints closed without an outcome are left out.
Praised most: “Games”, “Withdrawals” and “Bonuses”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 57% of the rated reviews give four or five stars, and 25% give one or two.
In the 12 months to November 4, 2026, players filed 11 complaints about SapphireBet Casino.
The countries named most often in complaints and reviews about SapphireBet Casino are India (23%), Mexico (13%) and Russia (11%).
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.