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Casino profile

1win Casino in Singapore

Player complaints and reviews about 1win Casino, plus its operator (1win Partners), licences and welcome offers.

1win.pro
1win.pro
Capture of the 1win Casino website

Profile

Website
1win.pro
Established
2018
Operator
1win Partnersaffiliate programme
Company
1win N.V.
Licences
Languages
  • English
  • German
  • Spanish
  • Russian
  • Ukrainian
  • Italian
  • Azerbaijani
  • Greek
  • Hindi
  • Indonesian
  • Japanese
  • Kazakh
  • Korean
  • Polish
  • Portuguese
  • Turkish
  • Uzbek
Currencies
  • Euros
  • US dollars
  • UAE dirhams
  • Armenian drams
  • Argentine pesos
  • Australian dollars
  • Azerbaijani manats
  • Bangladeshi takas
  • Brazilian reals
  • Belarusian rubles
  • Canadian dollars
  • Chilean pesos
  • Colombian pesos
  • Costa Rican colóns
  • Czech Republic korunas
  • Algerian dinars
  • Georgian laris
  • Ghanaian cedis
  • Hong Kong dollars
  • Indonesian rupiahs
  • Indian rupees
  • Iranian rials
  • Iraqi dinars
  • Jordanian dinars
  • Kenyan shillings
  • Kazakhstani tenges
  • Sri Lankan rupees
  • Moldovan lei
  • Mexican pesos
  • Malaysian ringgits
  • Nigerian nairas
  • Nepalese rupees
  • Panamanian balboas
  • Peruvian nuevos soles
  • Philippine pesos
  • Pakistani rupees
  • Polish zlotys
  • Qatari rials
  • Russian rubles
  • Rwandan francs
  • Swedish kronor
  • Singapore dollars
  • Somali shillings
  • Thai baht
  • Turkish Lira
  • Tanzanian shillings
  • Ukrainian hryvnias
  • Ugandan shillings
  • Uzbekistan som
  • Vietnamese dong
  • South African Rand
  • Zambian kwachas Show more

About

On the 1win Casino site for Singapore, we found 13 promotions and a loyalty programme with 4 tiers.

1win Casino belongs to the 1win Partners affiliate programme. The site launched in 2018. It holds a licence from Curacao Gaming Control Board. The interface is available in 17 languages, including English, German, Spanish, Russian. 52 account currencies are listed, including Euros, US dollars, UAE dirhams, Armenian drams. We list 9 welcome offers.

Licensee

The company that holds the Curaçao licence for 1win Casino, as the licence register names it.

Legal name
1Win N.V.
Curaçao licence reference
OGL/2024/587/0621
Registration number (Curaçao Chamber of Commerce)
147039

Markets

This brand is listed in 36 markets. Pick one to see what it offers there.

Welcome bonuses

9 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

13 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    How do I get VIP status?

    How do I get VIP status? Stay active on the 1win platform by placing sports bets, playing casino games, and participating in promotions and tournaments. Once you reach the required level of activity, our manager will get in touch to guide you through the process of obtaining VIP status.

  2. 2

    How can I keep my VIP status from another platform when switching to 1win?

    Share information about your current VIP status on another platform. We’ll review it and let you know which 1win VIP Club level and privileges we can offer you.

  3. 3

    Why do I need a personal VIP manager, and how are they different from the support team?

    A VIP manager is your dedicated assistant who: • Guides you through the gaming process to help you progress faster; • Awards personalized bonuses tailored to your gameplay; • Expedites your requests by giving them priority with the support team; • Curates bonuses and gifts based on your individual preferences; In contrast, the support team focuses on resolving technical issues and handles all requests in a general queue. A VIP manager, however, offers a personalized approach and ensures maximum comfort throughout your experience.

  4. 4

    What is the concierge service?

    The concierge service acts as your personal assistant, available in exchange for points earned through your gaming activity. It offers: • Assistance with organizing purchases and travel plans; • Support at home or while you're on the go; • Access to medical consultations and emergency aid; • Discounts on hotels, tours, and translation services; This service is designed to handle tasks of any complexity, save you time, and ensure your comfort.

Player complaints and reviews in Singapore

5 records

5 of the 5,050 records about 1win Casino come from players who state they are in Singapore. The figures below are theirs alone; the casino page covers every market.

Total complaints

2

Fewer than 5 with a known outcome

Total reviews

3

Across all review sites

Player rating

–

Fewer than 5 ratings

Share of all records

0.1%

of 5,050 about 1win Casino

What players in Singapore say about 1win Casino

Players in Singapore have filed 2 complaints and written 3 reviews about 1win Casino. That is 0.1% of the 5,050 records about it from every market. Complaints make up 40% of their records, against 51% across all markets.

In the last 12 months: no complaints and 3 reviews.

A player counts as being in Singapore when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about 1win Casino in Singapore, or compare the market with another one.

What the assistant can do
Singapore and all markets
FigureSingaporeAll markets
Complaints among all records40%51%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202220232024
Complaints count

Block 02

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 03

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–2–
20250–1–
20241–0–
20221–0–

A dash means too little data for that year.

Block 04

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–3–
Casino Guru2––

Block 05

Latest complaints and reviews

The newest records about 1win Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Singapore · Trustpilot

  • Review

    1.0 of 5 stars

    Singapore · Trustpilot

  • Review

    1.0 of 5 stars

    Singapore · Trustpilot

  • Complaint

    Account blocked

    Resolved

    Singapore · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Singapore · Casino Guru

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about 1win Casino in Singapore

What bonuses and promotions does 1win Casino run in Singapore?

We read 13 live offers for Singapore on the 1win Casino site itself.

Does 1win Casino have a loyalty programme in Singapore?

Yes. Its loyalty programme for Singapore has 4 tiers.

How many complaints and reviews about 1win Casino come from players in Singapore?

5 of the 5,050 complaints and reviews about 1win Casino come from players in Singapore. Across all its markets, 2,462 complaints have a known outcome, and 79% of them were resolved.

Who owns 1win Casino?

1win Casino is operated by 1win N.V. and runs under the 1win Partners affiliate programme.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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