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Casino profile

Del Oro Casino

Player reviews and complaints from independent sites, alongside the facts we have recorded about Del Oro Casino and its operator (Big Time Partners).

delorocasino.com
delorocasino.com
Capture of the Del Oro Casino website

Profile

Website
delorocasino.com
Established
2023
Operator
Big Time Partnersaffiliate programme
Company
ANJ OF GOLD LIMITADA
Licences
Languages
  • English
  • Spanish
  • French
  • Portuguese
  • Hebrew
  • Arabic
  • Russian
  • Turkish
  • Korean
  • Chinese
  • Hindi
  • German
  • Italian
  • Norwegian
  • Swedish
  • Danish
  • Finnish
Currencies
  • UAE dirhams
  • Argentine pesos
  • Australian dollars
  • Euros
  • US dollars
  • Brazilian reals
  • Canadian dollars
  • Swiss francs
  • Chilean pesos
  • Chinese yuan
  • Colombian pesos
  • Costa Rican colóns
  • Czech Republic korunas
  • Danish krone
  • Dominican pesos
  • Israeli new sheqels
  • Icelandic krónur
  • Indian rupees
  • Japanese yen
  • Macedonian denari
  • Mexican pesos
  • Nigerian nairas
  • New Zealand dollars
  • Peruvian nuevos soles
  • Polish zlotys
  • Romanian lei
  • Russian rubles
  • Swedish kronor
  • Singapore dollars
  • South African Rand
  • Bitcoin
  • Bitcoin Cash
  • Litecoin
  • Ethereum
  • Tether
  • Dogecoin
  • Ripple
  • Binance Coin
  • ADA
  • TRON
  • British pounds sterling
  • Kenyan shillings
  • South Korean won Show more

About

Del Oro Casino is an online casino operating under the Big Time Partners affiliate programme. The site launched in 2023. It holds a licence from Anjouan Gaming Board. The interface is available in 17 languages, among them English, Spanish, French, Portuguese. Accounts can be held in 43 currencies — UAE dirhams, Argentine pesos, Australian dollars, Euros. Our database holds 11 welcome offers.

Markets

This brand is listed in 32 markets. Pick one to see what it offers there.

Welcome bonuses

11 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Player Intelligence

759 records

What players report about Del Oro Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

93

84% resolved, of those with a known outcome

Total reviews

666

Across all review sites

Player rating

4.1 / 5

AskGamblers 4.7 · Trustpilot 3.5

GEO markets

57

Countries stated on 57% of records

AI-generated summary of player reviews

Players appreciate the fast withdrawals, especially with cryptocurrencies, and the wide selection of games available. The customer support is noted for being responsive and helpful, enhancing the overall gaming experience.

Many players express concerns about the casino's transparency and reliability, with reports of account issues and unresponsive customer support. There are also complaints about the withdrawal process being complicated and the casino's practices being potentially unethical.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint categories

  • Responsible gambling26%24
  • Account17%16
  • KYC / verification15%14
  • Payments & refunds14%13
  • Withdrawal12%11
  • Other8.6%8
  • Deposit3.2%3
  • Technical2.2%2
  • Bonus1.1%1
  • Customer support1.1%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved82%76
  • Unresolved15%14
  • Open2.2%2
  • Closed without an outcome1.1%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2023202420252026
Rating history

Player ratings from AskGamblers, Trustpilot.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.