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Casinoin

Player reviews and complaints from independent sites, alongside the facts we have recorded about Casinoin and its operator (BMbit N.V.).

casinoin.io
casinoin.io

Profile

Website
casinoin.io
Established
2018
Operator
BMbit N.V.affiliate programme
Company
BMbit N.V.
Licences
Languages
  • Finnish
  • English
  • Chinese
  • French
  • Italian
  • Russian
  • Spanish
  • Arabic
  • Azerbaijani
  • Bulgarian
  • Filipino
  • Hebrew
  • Hindi
  • Hungarian
  • Indonesian
  • Japanese
  • Kazakh
  • Korean
  • Malaysian
  • Polish
  • Romanian
  • Tajik
  • Thai
  • Ukrainian
  • Uzbek
  • Vietnamese
Currencies
  • Euros
  • US dollars
  • Argentine pesos
  • Australian dollars
  • Canadian dollars
  • Swiss francs
  • Chilean pesos
  • Chinese yuan
  • Colombian pesos
  • Ghanaian cedis
  • Indonesian rupiahs
  • Indian rupees
  • Kenyan shillings
  • South Korean won
  • Kazakhstani tenges
  • Mexican pesos
  • Malaysian ringgits
  • Mozambican meticals
  • Nigerian nairas
  • New Zealand dollars
  • Peruvian nuevos soles
  • Philippine pesos
  • Polish zlotys
  • Russian rubles
  • Thai baht
  • Ukrainian hryvnias
  • Ugandan shillings
  • Uzbekistan som
  • Vietnamese dong
  • South African Rand

About

Casinoin is an online casino operating under the BMbit N.V. affiliate programme. The site launched in 2018. It holds a licence from Curacao Gaming Control Board. The interface is available in 26 languages, among them Finnish, English, Chinese, French. Accounts can be held in 30 currencies — Euros, US dollars, Argentine pesos, Australian dollars. Our database holds 1 welcome offer.

Markets

This brand is listed in 32 markets. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Player Intelligence

409 records

What players report about Casinoin on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

235

88% resolved, of those with a known outcome

Total reviews

174

Across all review sites

Player rating

3.2 / 5

Trustpilot 1.7 · casino.ru 4.7

GEO markets

44

Countries stated on 93% of records

AI-generated summary of player reviews

Games and bonuses receive a fairly even mix of feedback, though positive comments on game variety appear more frequently. Payments and the verification process, however, generate significantly more negative comments than positive ones.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
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2020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal53%123
  • KYC / verification15%36
  • Account12%29
  • Bonus8.1%19
  • Responsible gambling3%7
  • Technical2.6%6
  • Other2.6%6
  • Payments & refunds1.7%4
  • Deposit1.3%3
  • Customer support0.4%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 03

Complaint status

  • Resolved88%207
  • Unresolved12%28
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
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2020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
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2020202120222023202420252026
Rating history

Player ratings from Trustpilot, casino.ru.