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Casino profile
Simba Games
Player complaints and reviews about Simba Games, plus its operator (Prime Partners), licences and welcome offers.
simbagames.com
Profile
- Website
- simbagames.com
- Established
- 2014
- Operator
- Prime Partnersaffiliate programme
- Company
- SkillOnNet Ltd. Casinos
- Languages
- English
- Danish
- French
- German
- Spanish
- Swedish
- Currencies
- Euros
- British pounds sterling
- Swiss francs
- US dollars
- Australian dollars
- Canadian dollars
- Danish krone
- Swedish kronor
- Norwegian kroner
- South African Rand
- Russian rubles
About
Simba Games belongs to the Prime Partners affiliate programme. The site launched in 2014. It holds licences from Danish Gambling Authority, Malta Gaming Authority, UK Gambling Commission. The interface is available in 6 languages, including English, Danish, French, German. 11 account currencies are listed, including Euros, British pounds sterling, Swiss francs, US dollars. We list one welcome offer.
Simba Games is listed in 10 markets, among them Canada, Germany, France and Belgium.
Markets
This brand is listed in 10 markets. Pick one to see what it offers there.
Welcome bonuses
1 offer
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Player Intelligence
241 records
What players report about Simba Games on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
7
57% resolved, of those with a known outcome
Total reviews
234
Across all review sites
Player rating
2.28 / 5
Trustpilot 1.7 · AskGamblers 2.85
GEO markets
10
Countries stated on 93% of records
Simba Games complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Simba Games, the way Player Intelligence PRO computes it.
Since 2014, players have posted 7 complaints and 234 reviews about Simba Games on 4 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 5 reviews. Reviews are down 62% on the 12 months before (13).
Reviewers give Simba Games 2.77 out of 5 on average over 233 rated reviews, against 3.44 across all brands. 45% of the ratings are four or five stars, and 49% are one or two. The review sites’ own scores average 2.28 out of 5 across 2 sites. By that score, Simba Games ranks 3,471st of 4,286 rated casinos. Reviewers most often praise “Games” (46 reviews), “Bonuses” (31 reviews) and “Customer support” (24 reviews). The most common criticism concerns “Customer support” (64 reviews), “Withdrawals” (57 reviews) and “Bonuses” (45 reviews).
The countries players state most often are Denmark (84%), United Kingdom (11%) and South Africa (1.8%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Simba Games: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
2
201520162017201820192020202120222023
| Period | Value |
|---|---|
| 2015 | 1 |
| 2016 | 0 |
| 2017 | 2 |
| 2018 | 1 |
| 2019 | 0 |
| 2020 | 0 |
| 2021 | 0 |
| 2022 | 1 |
| 2023 | 2 |
Block 02
Complaint categories
- Payments & refunds29%2
- Withdrawal29%2
- Bonus14%1
- KYC / verification14%1
- Customer support14%1
Block 03
Complaint status
- Resolved57%4
- Unresolved43%3
Block 04
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
75
2014201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2014 | 1 |
| 2015 | 9 |
| 2016 | 16 |
| 2017 | 66 |
| 2018 | 75 |
| 2019 | 7 |
| 2020 | 10 |
| 2021 | 7 |
| 2022 | 7 |
| 2023 | 12 |
| 2024 | 10 |
| 2025 | 10 |
| 2026 | 4 |
Block 05
Review stars
How the rated reviews split by star.
- 5 stars26%60
- 4 stars20%46
- 3 stars5.6%13
- 2 stars4.3%10
- 1 star45%104
Block 06
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games23%46
- Bonuses16%31
- Customer support12%24
- Website & app9.5%19
- Withdrawals8%16
- Trust & licence5%10
Criticised
- Customer support32%64
- Withdrawals29%57
- Bonuses23%45
- KYC / verification13%25
- Trust & licence11%22
- Account7%14
Block 07
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
5
2.78
1.72
3.32
3.54
1.17
1.6
1.57
1.57
1.42
1.6
1.4
2.5
2014201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2014 | 5 |
| 2015 | 2.78 |
| 2016 | 1.72 |
| 2017 | 3.32 |
| 2018 | 3.54 |
| 2019 | 1.17 |
| 2020 | 1.6 |
| 2021 | 1.57 |
| 2022 | 1.57 |
| 2023 | 1.42 |
| 2024 | 1.6 |
| 2025 | 1.4 |
| 2026 | 2.5 |
Block 08
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Denmark84%189
- United Kingdom11%25
- South Africa1.8%4
- Ireland0.9%2
- Germany0.4%1
- Israel0.4%1
- India0.4%1
- Iceland0.4%1
- Sweden0.4%1
Block 09
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 4 | – |
| 2025 | 0 | – | 10 | – |
| 2024 | 0 | – | 10 | – |
| 2023 | 2 | – | 12 | – |
| 2022 | 1 | – | 7 | – |
| 2021 | 0 | – | 7 | – |
| 2020 | 0 | – | 10 | – |
| 2019 | 0 | – | 7 | – |
| 2018 | 1 | – | 75 | 3.55 |
| 2017 | 2 | – | 66 | 3.32 |
| 2016 | 0 | – | 16 | – |
| 2015 | 1 | – | 9 | – |
| 2014 | 0 | – | 1 | – |
A dash means too little data for that year.
Block 10
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 219 | 1.7 / 5 |
| AskGamblers | 5 | 10 | 2.85 / 5 |
| Casino Guru | 2 | 3 | – |
| latestcasinobonuses.bet | – | 2 | – |
Block 11
Latest complaints and reviews
The newest records about Simba Games as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
United Kingdom · Trustpilot
- Review
1.0 of 5 stars
Denmark · Trustpilot
- Review
4.0 of 5 stars
United Kingdom · Trustpilot
- Complaint
Support not responding
ResolvedIreland · Casino Guru
- Complaint
Bonus not credited
ResolvedGermany · Casino Guru
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Questions about Simba Games
Who owns Simba Games?
Simba Games is operated by SkillOnNet Ltd. Casinos and runs under the Prime Partners affiliate programme.
Is Simba Games licensed?
Yes. Simba Games holds 3 licences: Danish Gambling Authority, Malta Gaming Authority, UK Gambling Commission.
When was Simba Games founded?
Simba Games launched in 2014.
Which currencies does Simba Games accept?
Currencies listed for Simba Games: Euros, British pounds sterling, Swiss francs, US dollars, Australian dollars, Canadian dollars, Danish krone, Swedish kronor and 3 more. Its site is available in 6 languages: English, Danish, French, German and 2 more.
What welcome bonuses does Simba Games offer?
One welcome offer is listed for Simba Games. The first on the list is “50 EXTRA SPINS on Book of Dead”, with a 60× wagering requirement.
Which countries is Simba Games available in?
Simba Games is listed in 10 markets: Australia, Belgium, Canada, France, Germany, South Africa, Spain, Sweden and 2 more.
What do players say about Simba Games?
Players have filed 7 complaints and written 234 reviews about Simba Games. Players rate Simba Games 2.28 out of 5 on average across the 2 sites that publish one.
What do players like and dislike about Simba Games?
Praised most: “Games”, “Bonuses” and “Customer support”. Criticised most: “Customer support”, “Withdrawals” and “Bonuses”. 45% of the rated reviews give four or five stars, and 49% give one or two.
Where do Simba Games’s players come from?
The countries named most often in complaints and reviews about Simba Games are Denmark (84%), United Kingdom (11%) and South Africa (1.8%).
Screenshots
4 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
Similar casinos
Casinos that share a market, a licence or an operator with Simba Games, and ones players rate about the same.
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Rated alike by players
Casinos whose player rating is closest to that of Simba Games.
