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Casino profile

Buck and Butler Casino

Player complaints and reviews about Buck and Butler Casino, plus its operator (Butler Affiliates), licences and welcome offers.

buckandbutler.com
Capture of the Buck and Butler Casino website

About

Buck and Butler Casino belongs to the Butler Affiliates affiliate programme. The site launched in 2014. It holds a licence from Malta Gaming Authority. The interface is available in 3 languages: Norwegian, English, Finnish. 19 account currencies are listed, including Australian dollars, Canadian dollars, Chinese yuan, Croatian kunas.

Buck and Butler Casino is listed in 9 markets, among them Canada, Australia, United Kingdom and Finland.

Markets

This brand is listed in 9 markets. Pick one to see what it offers there.

Player Intelligence

34 records

What players report about Buck and Butler Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

10

89% resolved, of those with a known outcome

Total reviews

24

Across all review sites

Player rating

3.0 / 5

AskGamblers 3.0

GEO markets

2

Countries stated on 5.9% of records

Buck and Butler Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Buck and Butler Casino, the way Player Intelligence PRO computes it.

Since 2014, players have posted 10 complaints and 24 reviews about Buck and Butler Casino on 3 sites.

Complaints about “Withdrawal” make up 80% of those with a topic, against 29% across all brands.

Reviewers give Buck and Butler Casino 2.98 out of 5 on average over 24 rated reviews, against 3.44 across all brands. 50% of the ratings are four or five stars, and 29% are one or two. The review sites’ own scores average 3.0 out of 5 on one site. By that score, Buck and Butler Casino ranks 2,422nd of 4,287 rated casinos. Reviewers most often praise “Games” (18 reviews), “Bonuses” (13 reviews) and “Website & app” (13 reviews). The most common criticism concerns “Withdrawals” (8 reviews), “Bonuses” (7 reviews) and “Customer support” (5 reviews).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about Buck and Butler Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20142015201620172018201920202021
Complaints count

Block 02

Complaint categories

  • Withdrawal80%8
  • Bonus10%1
  • Payments & refunds10%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved80%8
  • Status we do not recognise yet10%1
  • Unresolved10%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Buck and Butler Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Buck and Butler Casino against the market
MeasureBuck and Butler CasinoAll brands
Complaints resolved–59%
Average review rating2.983.44
Complaints per 100 reviews41.726.4
Share of “Withdrawal” complaints80%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2014201520162017
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars25%6
  • 4 stars25%6
  • 3 stars21%5
  • 2 stars8.3%2
  • 1 star21%5
Share of 24 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games78%18
  • Bonuses57%13
  • Website & app57%13
  • Customer support26%6
  • Deposits & payment methods22%5
  • Withdrawals17%4
Share of the 23 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals35%8
  • Bonuses30%7
  • Customer support22%5
  • Deposits & payment methods13%3
  • Fairness & RTP8.7%2
  • Games8.7%2
Share of the 23 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2014201520162017
Rating history

Block 09

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom50%1
  • Netherlands50%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 10

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20211–0–
20191–0–
20181–0–
20173–7–
20161–5–
20152–6–
20141–6–

A dash means too little data for that year.

Block 11

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers8243.0 / 5
Casino Guru1––
Casinomeister1––

Block 12

Latest complaints and reviews

The newest records about Buck and Butler Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal delay

    Resolved

    Netherlands · Casino Guru

  • Complaint

    Bonus winnings confiscated

    Status we do not recognise yet

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers.

Questions about Buck and Butler Casino

Who owns Buck and Butler Casino?

Buck and Butler Casino is operated by EveryMatrix Gaming Ltd. and runs under the Butler Affiliates affiliate programme.

Is Buck and Butler Casino licensed?

Yes. Buck and Butler Casino holds a licence from Malta Gaming Authority.

When was Buck and Butler Casino founded?

Buck and Butler Casino launched in 2014.

Which currencies does Buck and Butler Casino accept?

Currencies listed for Buck and Butler Casino: Australian dollars, Canadian dollars, Chinese yuan, Croatian kunas, Czech Republic korunas, Euros, Hungarian forints, Norwegian kroner and 11 more. Its site is available in 3 languages: Norwegian, English, Finnish.

Which countries is Buck and Butler Casino available in?

Buck and Butler Casino is listed in 9 markets: Australia, Canada, Czechia, Finland, Nigeria, Norway, South Africa, Switzerland and 1 more.

What do players say about Buck and Butler Casino?

Players have filed 10 complaints and written 24 reviews about Buck and Butler Casino. Players rate Buck and Butler Casino 3.0 out of 5 on average on the 1 site that publishes a rating.

Do players report withdrawal problems at Buck and Butler Casino?

Withdrawals are the topic of 8 complaints about Buck and Butler Casino: 80% of the 10 with a topic. The most common withdrawal problem is “Withdrawal delay” (63% of them).

What do players like and dislike about Buck and Butler Casino?

Praised most: “Games”, “Bonuses” and “Website & app”. Criticised most: “Withdrawals”, “Bonuses” and “Customer support”. 50% of the rated reviews give four or five stars, and 29% give one or two.