100% up to $200 at Videoslots Casino
- Bonus
- 100%
- Max bonus
- $200
- Min deposit
- $10
- Wagering
- 35xb
Wagering applies to the bonus amount.
Casino profile
Videoslots Casino
Player complaints and reviews about Videoslots Casino, plus its operator (Videoslots Affiliates), licences and welcome offers.
videoslots.com
Profile
- Website
- videoslots.com
- Established
- 2011
- Operator
- Videoslots Affiliatesaffiliate programme
- Company
- Videoslots Limited
- Licences
- Languages
- English
- Finnish
- German
- Norwegian
- Swedish
- Italian
- Japanese
- Currencies
- Canadian dollars
- Euros
- British pounds sterling
- Norwegian kroner
- Swedish kronor
- US dollars
- Indian rupees
- Japanese yen
- New Zealand dollars
- Brazilian reals
- Danish krone
About
Videoslots Casino belongs to the Videoslots Affiliates affiliate programme. The site launched in 2011. It holds licences from Alcohol and Gaming Commission of Ontario, Autonomous Administration of State Monopolies of Italy (AAMS), Danish Gambling Authority, Malta Gaming Authority. The interface is available in 7 languages, including English, Finnish, German, Norwegian. 11 account currencies are listed, including Canadian dollars, Euros, British pounds sterling, Norwegian kroner. We list 8 welcome offers.
Videoslots Casino is listed in 11 markets, among them Canada, Germany, United Kingdom and New Zealand. On the Videoslots Casino site for Sweden, we found a loyalty programme with 2 tiers.
Markets
This brand is listed in 11 markets. Pick one to see what it offers there.
Welcome bonuses
8 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
100% up to £50 at Videoslots Casino
- Bonus
- 100%
- Max bonus
- £50
- Min deposit
- £10
- Wagering
- 10x
- Max bet
- £20 or 50% of starting bonus value
100% up to €200 at Videoslots Casino
- Bonus
- 100%
- Max bonus
- €200
- Min deposit
- €10
- Wagering
- 35xb
- Max bet
- €20 or 50% of starting bonus value
Wagering applies to the bonus amount.
100% up to 20000 INR at Videoslots Casino
- Bonus
- 100%
- Max bonus
- 20,000 INR
- Min deposit
- 1000 INR
- Wagering
- 35xb
Wagering applies to the bonus amount.
100% up to 200 CAD at Videoslots Casino
- Bonus
- 100%
- Max bonus
- 200 CAD
- Min deposit
- 10 CAD
- Wagering
- 35xb
Wagering applies to the bonus amount.
100% up to 200 NZD at Videoslots Casino
- Bonus
- 100%
- Max bonus
- 200 NZD
- Min deposit
- 10 NZD
- Wagering
- 35xb
Wagering applies to the bonus amount.
11 EXTRA SPINS on Starburst
- Free spins
- 11
- Min deposit
- C$10
- Wagering
- 0x
11 Free Spins (No Wagering) at Videoslots Casino
- Free spins
- 11
- Min deposit
- £10
- Wagering
- No Wagering Bonuses
Loyalty programme
2 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
- 1
Spela Nu Spela Nu SEK 18 984 003 Spela Nu Spela Nu Spela Nu SEK 4 988 577 Spela Nu Spela Nu Regler & Villkor
SEK
Kundtjänst
Ansvarsfullt spelande
Livechatt
Telefon
Logga in
Öppna konto
Videoslots Jackpot
Spelutbetalningar
Glömt lösenord
Startsida
Alla Casinospel
Välkomstbonus
The Wheel of Jackpots
Battle of Slots
Casino
Live Casino
Jackpottar
Sport
Live Sport
Supertipset
Arkad
Battle of Slots
Videoslots välkomstbonus
11 freespins utan omsättningskrav! Vi hoppas att du njöt av din kontantbonus! Nu är det dags att njuta av dina freespins: Medan du utforskar vår bländande slotskollektion erbjuder vi 11 freespins för att värma upp dig. Spela helt enkelt i Starburst videoslot av NetEnt för att få din bonus! För att göra det enklare läggs dina freespins automatiskt till ditt konto efter att du har gjort din första insättning. Nu till det bästa: alla vinster du gör från dessa freespins är omsättningsfria och det finns ingen maximal uttagsgräns! För bra för att vara sant? Hitta Starburst, spela och se själv! Registrera
Tänk på våra viktigaste villkor och bestämmelser för detta erbjudande:
Endast nyregistrerade spelare är berättigade 11 freespins, enbart efter en insättning på minst 100 SEK. Dessa 11 freespins är endast giltiga i spelet Starburst. Du måste göra en insättning inom 24 timmar efter registrering för att vara berättigad till att få freespins. Sju (7) dagar efter registrering måste dessa 11 freespins aktiveras på spelarkontot samt nyttjas inom 24 timmar. Alla vinster som mottagits från dessa 11 freespins kommer att överföras till spelarkontot där spelaren omedelbart kan begära ett omsättningsfritt uttag, vilket gör att alla återstående 11 freespins förverkas. Dessa 11 freespins kan aktiveras och användas tillsammans med insättningsbonusen. Endast spelare över 18 år kan spela på Videoslots.com och ta del av våra erbjudanden. Spelande betraktas som underhållning avsett för vuxna. Endast spelare över 18 år kan spela. Spela ansvarsfullt. Om du känner att du vill prata med någon om ditt spelande, vänligen kontakta följande stödgrupp: www.stodlinjen.se. Telefonnummer: (+46) 020819100. De siffror och belopp som angivits i detta erbjudande har företräde för de siffror och belopp som anges i våra generella regler och villkor, och alla (kombinationer av) rättigheter till välkomsterbjudandet som anges i de generella reglerna och villkoren är endast giltiga om de specifikt anges i detta välkomsterbjudande. Dessa huvudregler och villkor utgör en del av, och är en förlängning av, de generella regler och villkor som finns på www.videoslots.com. Uppstår det en konflikt mellan våra regler och villkor och våra generella regler och villkor, som specifikt är avsedd att gälla välkomsterbjudandet m.m., kommer dessa huvudregler och villkor företräda. Videoslots har åtagit sig att skydda din personliga information. För mer information om hur vi behandlar din personliga information, se vår integritetspolicy. Fullständiga regler och villkor på hemsidan gäller. Nya spel
Utvalda
HETA
Populära
Senast Spelade
15:18
Om oss
Ansvarsfullt spelande
Användarvillkor
Bonusregler
Sportbonus
Integritetspolicy
Cookies
Klagomål
Kontakta oss
Affiliates
Jobb och karriär
Webbplatskarta
Videoslots Ontario
Videoslots Spain
När casinospel erbjuds drivs webbplatsen Videoslots.com av Videoslots Ltd, ett företag baserat på Malta med registreringsnummer C49090 och registrerad adress The Space, Level 2 & 3, Alfred Craig Street, Pieta, PTA 1320 Malta. När sportsbook erbjuds drivs webbplatsen av Videoslots Sports Ltd, ett företag baserat på Malta med registreringsnummer C93953 och registrerad adress The Space, Level 2 & 3, Alfred Craig Street, Pieta, PTA 1320 Malta. E-postaddress: [email protected]. Telefonnummer 08-122 57 521. Videoslots Ltd är licensierat och reglerat av Spelinspektionen under licensnumret 23Si1181, utfärdat den 1 januari 2024 och giltigt till den 31 december 2028, som endast tillhandahålls spelare från Sverige. Videoslots Sport Ltd är licensierat och reglerat av Spelinspektionen under licensnumret 25Si933, utfärdat den 30 oktober 2025 och giltigt till den 29 oktober 2028, som endast tillhandahålls spelare från Sverige. Spelande kan vara beroendeframkallande. Spela ansvarsfullt. Om du behöver stöd gällande dina spelvanor kan du kontakta Stödlinjen via telefon eller chatt, hitta mer information på Stödlinjen.se eller via telefon 020-81 91 00. På Spelpaus.se kan du stänga av dig från allt licenserat spel i Sverige. © Videoslots.com 2011 - 2026. Alla rättigheter förbehållna. Sätt in - 2
Regler & Villkor
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Lightning Roulette
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Player Intelligence
3,124 records
What players report about Videoslots Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
169
81% resolved, of those with a known outcome
Total reviews
2,955
Across all review sites
Player rating
4.19 / 5
Trustpilot 3.9 · AskGamblers 3.75 · affgambler.ru 4.08 · casino.ru 4.7 · Tribuna 4.5
GEO markets
49
Countries stated on 83% of records
Videoslots Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Videoslots Casino, the way Player Intelligence PRO computes it.
Since 2012, players have posted 169 complaints and 2,955 reviews about Videoslots Casino on 9 sites. In the 12 months to November 4, 2026, they filed 4 complaints and posted 617 reviews. That is 69% fewer complaints than in the 12 months before (13). Reviews are up 8% on the 12 months before (569). The average review rating fell from 3.79 to 3.74 out of 5 year on year.
The problem players report most often is “Withdrawal delay”: 28% of the 156 complaints with a labelled problem. Next come “Deposit not credited” (10%) and “Account blocked” (9%). Complaints about “Withdrawal” make up 37% of those with a topic, against 29% across all brands.
Of the 166 complaints with a known outcome, 81% were resolved, against 59% across all brands. That puts Videoslots Casino 782nd of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 86%.
Reviewers give Videoslots Casino 3.11 out of 5 on average over 2,931 rated reviews, against 3.44 across all brands. 52% of the ratings are four or five stars, and 44% are one or two. The review sites’ own scores average 4.19 out of 5 across 5 sites. By that score, Videoslots Casino ranks 577th of 4,286 rated casinos. Reviewers most often praise “Customer support” (1,005 reviews), “Games” (626 reviews) and “Withdrawals” (618 reviews). The most common criticism concerns “Customer support” (573 reviews), “Withdrawals” (499 reviews) and “Bonuses” (455 reviews).
The countries players state most often are United Kingdom (47%), Sweden (19%) and Denmark (8.6%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Videoslots Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Players appreciated the straightforward registration and account verification process, allowing them to start playing without delays. The extensive game variety and fast payouts were also highlighted as major positives, making it a reliable platform for gaming.
Customers expressed dissatisfaction with the slow response times from customer support, which negatively impacted their experience. Additionally, there were concerns about the handling of missing winnings and free spins, leading to frustration among loyal players.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
31
201220132014201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2012 | 1 |
| 2013 | 1 |
| 2014 | 0 |
| 2015 | 11 |
| 2016 | 12 |
| 2017 | 4 |
| 2018 | 11 |
| 2019 | 11 |
| 2020 | 10 |
| 2021 | 13 |
| 2022 | 31 |
| 2023 | 20 |
| 2024 | 26 |
| 2025 | 13 |
| 2026 | 4 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay28%44
- Deposit not credited10%16
- Account blocked9%14
- Withdrawal refused7.1%11
- Self-exclusion6.4%10
- Account closed5.1%8
- Source of funds checks4.5%7
- Documents rejected or requested again3.8%6
- Other problems26%40
Block 03
Complaint categories
- Withdrawal37%61
- Account14%23
- Deposit11%18
- KYC / verification11%18
- Other7.2%12
- Responsible gambling7.2%12
- Technical6.6%11
- Bonus3.6%6
- Payments & refunds3.6%6
Block 04
Complaint status
- Resolved80%135
- Unresolved18%31
- No status published1.2%2
- Open0.6%1
Block 05
Videoslots Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Videoslots Casino | All brands |
|---|---|---|
| Complaints resolved | 81% | 59% |
| Average review rating | 3.11 | 3.44 |
| Complaints per 100 reviews | 5.7 | 26.4 |
| Share of “Withdrawal” complaints | 37% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
561
20132014201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2013 | 8 |
| 2014 | 6 |
| 2015 | 30 |
| 2016 | 62 |
| 2017 | 101 |
| 2018 | 104 |
| 2019 | 163 |
| 2020 | 256 |
| 2021 | 342 |
| 2022 | 222 |
| 2023 | 229 |
| 2024 | 336 |
| 2025 | 561 |
| 2026 | 535 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars45%1,317
- 4 stars7.4%217
- 3 stars3.4%99
- 2 stars4.8%141
- 1 star39%1,157
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Customer support36%1,005
- Games22%626
- Withdrawals22%618
- Bonuses11%300
- Website & app7.8%217
- KYC / verification7%197
Criticised
- Customer support20%573
- Withdrawals18%499
- Bonuses16%455
- Fairness & RTP16%439
- KYC / verification12%348
- Account9.6%270
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
3
4.07
4.04
3.83
3.59
3.19
2.82
2.72
1.74
1.58
2.84
3.83
3.71
2014201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2014 | 3 |
| 2015 | 4.07 |
| 2016 | 4.04 |
| 2017 | 3.83 |
| 2018 | 3.59 |
| 2019 | 3.19 |
| 2020 | 2.82 |
| 2021 | 2.72 |
| 2022 | 1.74 |
| 2023 | 1.58 |
| 2024 | 2.84 |
| 2025 | 3.83 |
| 2026 | 3.71 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- United Kingdom47%1,237
- Sweden19%490
- Denmark8.6%224
- Germany6%157
- Canada3.5%90
- Finland2.3%59
- New Zealand2.3%59
- Spain1.8%46
- Austria0.9%24
- Ireland0.9%23
- Other countries7.6%197
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 4 | – | 535 | 3.71 |
| 2025 | 13 | 92% | 561 | 3.83 |
| 2024 | 26 | 85% | 336 | 2.84 |
| 2023 | 20 | 90% | 229 | 1.58 |
| 2022 | 31 | 84% | 222 | 1.74 |
| 2021 | 13 | 92% | 342 | 2.72 |
| 2020 | 10 | 80% | 256 | 2.81 |
| 2019 | 11 | 73% | 163 | 3.19 |
| 2018 | 11 | 64% | 104 | 3.59 |
| 2017 | 4 | – | 101 | 3.82 |
| 2016 | 12 | 90% | 62 | 4.04 |
| 2015 | 11 | 73% | 30 | 4.07 |
| 2014 | 0 | – | 6 | – |
| 2013 | 1 | – | 8 | – |
| 2012 | 1 | – | 0 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 2,449 | 3.9 / 5 |
| AskGamblers | 46 | 372 | 3.75 / 5 |
| Casino Guru | 70 | 33 | – |
| latestcasinobonuses.bet | 5 | 49 | – |
| CasinoReviews | 32 | – | – |
| affgambler.ru | – | 31 | 4.08 / 5 |
| Casinomeister | 16 | – | – |
| Tribuna | – | 12 | 4.5 / 5 |
| casino.ru | – | 9 | 4.7 / 5 |
Block 13
Latest complaints and reviews
The newest records about Videoslots Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
Sweden · Trustpilot
- Review
5.0 of 5 stars
United Kingdom · Trustpilot
- Complaint
Withdrawal delay
Resolved - Complaint
Account closed
UnresolvedAustria · Casino Guru
- Complaint
Self-exclusion
ResolvedUnited Kingdom · Casino Guru
54 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers, affgambler.ru, casino.ru, Tribuna.
Questions about Videoslots Casino
Who owns Videoslots Casino?
Videoslots Casino is operated by Videoslots Limited and runs under the Videoslots Affiliates affiliate programme.
Is Videoslots Casino licensed?
Yes. Videoslots Casino holds 6 licences: Alcohol and Gaming Commission of Ontario, Autonomous Administration of State Monopolies of Italy (AAMS), Danish Gambling Authority, Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission.
When was Videoslots Casino founded?
Videoslots Casino launched in 2011.
Which currencies does Videoslots Casino accept?
Currencies listed for Videoslots Casino: Canadian dollars, Euros, British pounds sterling, Norwegian kroner, Swedish kronor, US dollars, Indian rupees, Japanese yen and 3 more. Its site is available in 7 languages: English, Finnish, German, Norwegian and 3 more.
What welcome bonuses does Videoslots Casino offer?
8 welcome offers are listed for Videoslots Casino. The first on the list is “100% up to $200 at Videoslots Casino”, with a 35× wagering requirement.
Which countries is Videoslots Casino available in?
Videoslots Casino is listed in 11 markets: Austria, Canada, Finland, Germany, India, Italy, Japan, New Zealand and 3 more.
Does Videoslots Casino have a loyalty programme in Sweden?
Yes. Its loyalty programme for Sweden has 2 tiers.
What do players say about Videoslots Casino?
Players have filed 169 complaints and written 2,955 reviews about Videoslots Casino. Players rate Videoslots Casino 4.19 out of 5 on average across the 5 sites that publish one.
What do players complain about most at Videoslots Casino?
“Withdrawal delay” – 28% of the 156 complaints about Videoslots Casino with a labelled problem. Followed by “Deposit not credited” (10%) and “Account blocked” (9%).
Do players report withdrawal problems at Videoslots Casino?
Withdrawals are the topic of 61 complaints about Videoslots Casino: 37% of the 167 with a topic. The most common withdrawal problem is “Withdrawal delay” (72% of them). Of the withdrawal complaints with a known outcome, 86% were resolved.
Does Videoslots Casino resolve player complaints?
81% of the 166 complaints about Videoslots Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Videoslots Casino is 782nd. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Videoslots Casino?
Praised most: “Customer support”, “Games” and “Withdrawals”. Criticised most: “Customer support”, “Withdrawals” and “Bonuses”. 52% of the rated reviews give four or five stars, and 44% give one or two.
How many complaints has Videoslots Casino received in the last 12 months?
In the 12 months to November 4, 2026, players filed 4 complaints about Videoslots Casino. That is 69% fewer than in the 12 months before, when there were 13.
Where do Videoslots Casino’s players come from?
The countries named most often in complaints and reviews about Videoslots Casino are United Kingdom (47%), Sweden (19%) and Denmark (8.6%).
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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Casinos that share a market, a licence or an operator with Videoslots Casino, and ones players rate about the same.
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Casinos whose player rating is closest to that of Videoslots Casino.
