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Casino profile
Player complaints and reviews about Mega Casino, plus its operator (Prime Partners), licences and welcome offers.

Mega Casino belongs to the Prime Partners affiliate programme. The site launched in 2010. It holds licences from Danish Gambling Authority, Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission. The interface is available in 6 languages, including English, Danish, French, German. 11 account currencies are listed, including Euros, British pounds sterling, Swiss francs, US dollars. We list 4 welcome offers.
Mega Casino is listed in 10 markets, among them Canada, Germany, France and Belgium. On the Mega Casino site for Finland, we found 13 promotions and a loyalty programme with 7 tiers.
This brand is listed in 10 markets. Pick one to see what it offers there.
4 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Exclusive
Exclusive
Wagering applies to the bonus amount.
13 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
1st Deposit (min £10). Game: Big Bass Splash, Spin Value: £0.1. WR 10x free spin winnings (Slots only). Max Bet: £5 or 10% of Free Spin winnings (min £0.10), whichever is lower. Starts: 01/07/2026, Ends: 16/08/2026 GMT. Use code: BMM130. Bonus Policy applies.…
MEGA CASINO WELCOME BONUS: 100% UP TO £25 + 50 FREE SPINS
When you sign up with Mega Casino, you can make your first deposit go further with our amazing welcome bonus: we will match your deposit with a 100% bonus up to £25 + 50 Free Spins. Create a new…
125 FREE SPINS ON BIG BASS SPLASH AT MEGA CASINO! Enjoy 125 free spins on the exciting Big Bass Splash slot when you make your first deposit at Mega Casino. Use the code 125MEGA when depositing and start spinning the reels. 1st Deposit (min £10) only. Game:…
WIN A GUARANTEED FREE PRIZE ON PRIZE TWISTER WEDNESDAYS
Which is the best day to deposit funds into your Mega Casino account? That’s easy – Wednesday. Deposit on Wednesday for a free spin on the Prize Twister, with guaranteed wins like free spins and cash…
NEW AND EXCITING SLOT TOURNAMENTS AVAILABLE EVERY DAY
Join daily slot tournaments at Mega Casino and compete for cash prizes and free spins on top games. With both buy-in and freeroll events, log in now to explore today’s exciting tournaments and see if you…
GET AMAZING NEW PROMOTIONS EVERY DAY WITH DAILY PICKS
Mega Casino offers amazing daily promotions, and the Daily Picks feature brings you the best deals in one place. Discover top offers and enhance your gaming experience with exciting new opportunities every…
LIVE ROULETTE MISSIONS
Online roulette is a favourite at Mega Casino! With our Roulette Missions promotion, a new mission is revealed every day. Complete tasks to win various prizes throughout the week. Choose your mission and start playing now! Minimum bet…
PRAGMATIC PLAY DROPS & WINS
Pragmatic Play, a top brand in iGaming, offers the exciting Drops & Wins promotion with daily chances to win big. The promotion features a monthly prize pool of up to €2,000,000, available to members participating in casino and…
CASH RAIN – A SHOWER OF PRIZES FROM PETER & SONS
Peter & Sons presents Cash Rain, an exciting promotion where random prizes fall as you spin the reels. Every spin gives you a chance to win, with surprise rewards dropping anytime on selected games. Play now…
MY LEVELS LOYALTY PROGRAM: EARN REWARDS WHILE YOU PLAY
Mega Casino offers the My Levels loyalty program, rewarding you for playing your favourite games. Progress through tiers to claim bigger bonuses. Earn points with every game and track your progress in the…
VIP CASINO PROGRAM
Mega Casino offers members a premium gaming experience, with an exciting VIP Casino Program for featured players. VIP members gain exclusive access to a wide range of benefits, including special birthday gifts and entry to amazing…
FIND THE GAMES WITH THE HOTTEST AND COLDEST PAYOUT RATES NOW! Choosing an online slot can be tricky, but our Hot & Cold feature makes it easier. It highlights the slot games with the biggest payouts (flaming for the hottest) and the least (snowflakes for the…
DEMO ZONE: EXCLUSIVE FREE SLOT DEMOS FOR REGISTERED PLAYERS
Welcome to Mega Casino’s Demo Zone! With a huge selection of slots to choose from, it can be tough to decide. Try them in demo mode first, so you can explore without betting real money and find the…
7 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
LEARN MORE
1st Deposit (min £10). Game: Big Bass Splash, Spin Value: £0.1. WR 10x free spin winnings (Slots only). Max Bet: £5 or 10% of Free Spin winnings (min £0.10), whichever is lower. Starts: 01/07/2026, Ends: 16/08/2026 GMT. Use code: BMM130. Bonus Policy applies.
LEARN MORE
1st Deposit (min £10). Game: Big Bass Splash, Spin Value: £0.1. WR 10x free spin winnings (Slots only). Max Bet: £5 or 10% of Free Spin winnings (min £0.10), whichever is lower. Starts: 01/07/2026, Ends: 16/08/2026 GMT. Use code: BMM130. Bonus Policy applies.
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1st Deposit (min £10). Game: Big Bass Splash, Spin Value: £0.1. WR 10x free spin winnings (Slots only). Max Bet: £5 or 10% of Free Spin winnings (min £0.10), whichever is lower. Starts: 01/07/2026, Ends: 16/08/2026 GMT. Use code: BMM130. Bonus Policy applies.
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1st Deposit (min £10). Game: Big Bass Splash, Spin Value: £0.1. WR 10x free spin winnings (Slots only). Max Bet: £5 or 10% of Free Spin winnings (min £0.10), whichever is lower. Starts: 01/07/2026, Ends: 16/08/2026 GMT. Use code: BMM130. Bonus Policy applies.
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1st Deposit (min £10). Game: Big Bass Splash, Spin Value: £0.1. WR 10x free spin winnings (Slots only). Max Bet: £5 or 10% of Free Spin winnings (min £0.10), whichever is lower. Starts: 01/07/2026, Ends: 16/08/2026 GMT. Use code: BMM130. Bonus Policy applies.
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1st Deposit (min £10). Game: Big Bass Splash, Spin Value: £0.1. WR 10x free spin winnings (Slots only). Max Bet: £5 or 10% of Free Spin winnings (min £0.10), whichever is lower. Starts: 01/07/2026, Ends: 16/08/2026 GMT. Use code: BMM130. Bonus Policy applies.
LEARN MORE
1st Deposit (min £10). Game: Big Bass Splash, Spin Value: £0.1. WR 10x free spin winnings (Slots only). Max Bet: £5 or 10% of Free Spin winnings (min £0.10), whichever is lower. Starts: 01/07/2026, Ends: 16/08/2026 GMT. Use code: BMM130. Bonus Policy applies.
2,162 records
What players report about Mega Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
52
69% resolved, of those with a known outcome
Total reviews
2,110
Across all review sites
Player rating
3.18 / 5
Trustpilot 3.3 · AskGamblers 3.05
GEO markets
34
Countries stated on 98% of records
Every figure below is computed from the complaints and reviews collected about Mega Casino, the way Player Intelligence PRO computes it.
Since 2011, players have posted 52 complaints and 2,110 reviews about Mega Casino on 6 sites. In the 12 months to November 4, 2026, they filed 4 complaints and posted 679 reviews. Reviews are up 7% on the 12 months before (633). The average review rating rose from 3.04 to 3.16 out of 5 year on year.
The problem players report most often is “Withdrawal delay”: 30% of the 50 complaints with a labelled problem. Next come “Withdrawal refused” (24%) and “Verification delay” (16%). Complaints about “Withdrawal” make up 52% of those with a topic, against 29% across all brands.
Of the 39 complaints with a known outcome, 69% were resolved, against 59% across all brands. That puts Mega Casino 1,184th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 65%.
Reviewers give Mega Casino 2.72 out of 5 on average over 2,094 rated reviews, against 3.44 across all brands. 41% of the ratings are four or five stars, and 54% are one or two. The review sites’ own scores average 3.18 out of 5 across 2 sites. By that score, Mega Casino ranks 2,233rd of 4,286 rated casinos. Reviewers most often praise “Games” (289 reviews), “Withdrawals” (226 reviews) and “Website & app” (174 reviews). The most common criticism concerns “Withdrawals” (506 reviews), “Customer support” (357 reviews) and “Bonuses” (340 reviews).
The countries players state most often are United Kingdom (92%), Denmark (1.4%) and Brazil (1.3%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Mega Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
The game selection appears to be a strong point, with overwhelmingly positive feedback. However, customers frequently report issues with payments and a concerning number express dissatisfaction with customer support.
Block 01
Complaints filed per year or month, across every complaint site.
| Period | Value |
|---|---|
| 2014 | 1 |
| 2015 | 2 |
| 2016 | 4 |
| 2017 | 1 |
| 2018 | 3 |
| 2019 | 1 |
| 2020 | 0 |
| 2021 | 1 |
| 2022 | 13 |
| 2023 | 15 |
| 2024 | 4 |
| 2025 | 3 |
| 2026 | 4 |
Block 02
What went wrong, one level below the topic: the problem each complaint describes.
Block 03
Block 04
Block 05
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Mega Casino | All brands |
|---|---|---|
| Complaints resolved | 69% | 59% |
| Average review rating | 2.72 | 3.44 |
| Complaints per 100 reviews | 2.5 | 26.4 |
| Share of “Withdrawal” complaints | 52% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Player reviews posted per year or month, across every review site.
| Period | Value |
|---|---|
| 2011 | 1 |
| 2012 | 1 |
| 2013 | 11 |
| 2014 | 11 |
| 2015 | 5 |
| 2016 | 8 |
| 2017 | 3 |
| 2018 | 4 |
| 2019 | 11 |
| 2020 | 39 |
| 2021 | 38 |
| 2022 | 94 |
| 2023 | 186 |
| 2024 | 469 |
| 2025 | 635 |
| 2026 | 594 |
Block 07
How the rated reviews split by star.
Block 08
The aspects reviews name either way: one review can praise one thing and criticise another.
Block 09
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
| Period | Value |
|---|---|
| 2011 | 1 |
| 2012 | 0 |
| 2013 | 5 |
| 2014 | 2.85 |
| 2015 | 3 |
| 2016 | 2.5 |
| 2017 | 1.83 |
| 2018 | 2.5 |
| 2019 | 1 |
| 2020 | 2.12 |
| 2021 | 1.55 |
| 2022 | 1.63 |
| 2023 | 1.92 |
| 2024 | 2.33 |
| 2025 | 3.05 |
| 2026 | 3.23 |
Block 10
The ten countries players most often state, complaints and reviews together.
Block 11
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 4 | – | 594 | 3.23 |
| 2025 | 3 | – | 635 | 3.05 |
| 2024 | 4 | – | 469 | 2.33 |
| 2023 | 15 | – | 186 | 1.92 |
| 2022 | 13 | 85% | 94 | 1.63 |
| 2021 | 1 | – | 38 | 1.55 |
| 2020 | 0 | – | 39 | 2.12 |
| 2019 | 1 | – | 11 | – |
| 2018 | 3 | – | 4 | – |
| 2017 | 1 | – | 3 | – |
| 2016 | 4 | – | 8 | – |
| 2015 | 2 | – | 5 | – |
| 2014 | 1 | – | 11 | – |
| 2013 | 0 | – | 11 | – |
| 2012 | 0 | – | 1 | – |
| 2011 | 0 | – | 1 | – |
A dash means too little data for that year.
Block 12
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 2,063 | 3.3 / 5 |
| AskGamblers | 10 | 30 | 3.05 / 5 |
| Casino Guru | 22 | 15 | – |
| Reclame Aqui | 14 | 1 | – |
| CasinoReviews | 6 | – | – |
| latestcasinobonuses.bet | – | 1 | – |
Block 13
The newest records about Mega Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
5.0 of 5 stars
United Kingdom · Trustpilot
4.0 of 5 stars
United Kingdom · Trustpilot
Withdrawal delay
OpenBrazil · Reclame Aqui
Withdrawal delay
OpenBrazil · Reclame Aqui
Withdrawal refused
Unresolved67 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Mega Casino is operated by SkillOnNet Ltd. Casinos and runs under the Prime Partners affiliate programme.
Yes. Mega Casino holds 4 licences: Danish Gambling Authority, Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission.
Mega Casino launched in 2010.
Currencies listed for Mega Casino: Euros, British pounds sterling, Swiss francs, US dollars, Australian dollars, Canadian dollars, Danish krone, Swedish kronor and 3 more. Its site is available in 6 languages: English, Danish, French, German and 2 more.
4 welcome offers are listed for Mega Casino. The first on the list is “25 FREE SPINS on Book of Dead”, with a 60× wagering requirement.
Mega Casino is listed in 10 markets: Australia, Belgium, Canada, France, Germany, South Africa, Spain, Sweden and 2 more.
We read 13 live offers for Finland on the Mega Casino site itself.
Yes. Its loyalty programme for Finland has 7 tiers.
Players have filed 52 complaints and written 2,110 reviews about Mega Casino. Players rate Mega Casino 3.18 out of 5 on average across the 2 sites that publish one.
“Withdrawal delay” – 30% of the 50 complaints about Mega Casino with a labelled problem. Followed by “Withdrawal refused” (24%) and “Verification delay” (16%).
Withdrawals are the topic of 27 complaints about Mega Casino: 52% of the 52 with a topic. The most common withdrawal problem is “Withdrawal delay” (56% of them). Of the withdrawal complaints with a known outcome, 65% were resolved.
69% of the 39 complaints about Mega Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Mega Casino is 1,184th. Open complaints and complaints closed without an outcome are left out.
Praised most: “Games”, “Withdrawals” and “Website & app”. Criticised most: “Withdrawals”, “Customer support” and “Bonuses”. 41% of the rated reviews give four or five stars, and 54% give one or two.
In the 12 months to November 4, 2026, players filed 4 complaints about Mega Casino.
The countries named most often in complaints and reviews about Mega Casino are United Kingdom (92%), Denmark (1.4%) and Brazil (1.3%).
4 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.