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Casino profile

ExclusiveBet Casino

Player complaints and reviews about ExclusiveBet Casino, plus its operator (MyAff Partners), licences and welcome offers.

exclusivebet.com
exclusivebet.com
Capture of the ExclusiveBet Casino website

Profile

Website
exclusivebet.com
Established
2013
Operator
MyAff Partnersaffiliate programme
Company
TGI Entertainment N.V.
Licences
Languages
  • English
  • Italian
  • Portuguese
  • Spanish
  • French
  • Turkish
  • Swedish
Currencies
  • Australian dollars
  • Bulgarian leva
  • Brazilian reals
  • Canadian dollars
  • Swiss francs
  • Chilean pesos
  • Chinese yuan
  • Czech Republic korunas
  • Danish krone
  • Euros
  • Georgian laris
  • Hungarian forints
  • Israeli new sheqels
  • Indian rupees
  • South Korean won
  • Mexican pesos
  • Nigerian nairas
  • Norwegian kroner
  • New Zealand dollars
  • Peruvian nuevos soles
  • Polish zlotys
  • Romanian lei
  • Russian rubles
  • Swedish kronor
  • Turkish Lira
  • Ukrainian hryvnias
  • US dollars
  • South African Rand
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Binance Coin
  • Litecoin
  • Dogecoin
  • Ripple
  • TRON
  • USD Coin Show more

About

ExclusiveBet Casino belongs to the MyAff Partners affiliate programme. The site launched in 2013. It holds a licence from Curacao Gaming Control Board. The interface is available in 7 languages, including English, Italian, Portuguese, Spanish. 38 account currencies are listed, including Australian dollars, Bulgarian leva, Brazilian reals, Canadian dollars. We list 3 welcome offers.

ExclusiveBet Casino is listed in 20 markets, among them Canada, France, Belgium and Australia. On the ExclusiveBet Casino site for Sweden, we found 11 promotions.

Licensee

The company that holds the Curaçao licence for ExclusiveBet Casino, as the licence register names it.

Legal name
TGI Entertainment N.V.
Curaçao licence reference
OGL/2024/428/0397
Incorporated
2015

Markets

This brand is listed in 20 markets. Pick one to see what it offers there.

Welcome bonuses

3 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

11 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

78 records

What players report about ExclusiveBet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

30

70% resolved, of those with a known outcome

Total reviews

48

Across all review sites

Player rating

2.3 / 5

AskGamblers 2.3 · Trustpilot 2.3

GEO markets

16

Countries stated on 50% of records

ExclusiveBet Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about ExclusiveBet Casino, the way Player Intelligence PRO computes it.

Since 2013, players have posted 30 complaints and 48 reviews about ExclusiveBet Casino on 5 sites. In the 12 months to November 4, 2026, they filed 6 complaints and posted 3 reviews.

The problem players report most often is “Withdrawal delay”: 41% of the 27 complaints with a labelled problem. Next come “Account blocked” (19%) and “Account closed” (11%). Complaints about “Withdrawal” make up 50% of those with a topic, against 29% across all brands.

Of the 30 complaints with a known outcome, 70% were resolved, against 59% across all brands. That puts ExclusiveBet Casino 1,155th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 67%.

Reviewers give ExclusiveBet Casino 2.19 out of 5 on average over 37 rated reviews, against 3.44 across all brands. 30% of the ratings are four or five stars, and 62% are one or two. The review sites’ own scores average 2.3 out of 5 across 2 sites. By that score, ExclusiveBet Casino ranks 3,372nd of 4,286 rated casinos. Reviewers most often praise “Games” (21 reviews), “Bonuses” (14 reviews) and “Withdrawals” (11 reviews). The most common criticism concerns “Withdrawals” (15 reviews), “Bonuses” (9 reviews) and “Customer support” (7 reviews).

The countries players state most often are Italy (44%), Canada (10%) and Germany (7.7%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about ExclusiveBet Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2014201520162017201820192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay41%11
  • Account blocked19%5
  • Account closed11%3
  • Documents rejected or requested again11%3
  • Registration3.7%1
  • Bonus winnings confiscated3.7%1
  • Withdrawal limits3.7%1
  • Withdrawal refused3.7%1
  • Other problems3.7%1
Share of the 27 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal50%15
  • Account30%9
  • KYC / verification10%3
  • Bonus3.3%1
  • Other3.3%1
  • Payments & refunds3.3%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved70%21
  • Unresolved30%9
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

ExclusiveBet Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

ExclusiveBet Casino against the market
MeasureExclusiveBet CasinoAll brands
Complaints resolved70%59%
Average review rating2.193.44
Complaints per 100 reviews62.526.4
Share of “Withdrawal” complaints50%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20132014201520162017201820192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars16%6
  • 4 stars14%5
  • 3 stars8.1%3
  • 2 stars2.7%1
  • 1 star59%22
Share of 37 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games46%21
  • Bonuses30%14
  • Withdrawals24%11
  • Customer support22%10
  • Deposits & payment methods20%9
  • Website & app15%7
Share of the 46 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals33%15
  • Bonuses20%9
  • Customer support15%7
  • Account13%6
  • Website & app11%5
  • Trust & licence8.7%4
Share of the 46 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2014201520162017201820192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Italy44%17
  • Canada10%4
  • Germany7.7%3
  • Spain5.1%2
  • Ireland5.1%2
  • Nigeria5.1%2
  • Brazil2.6%1
  • Colombia2.6%1
  • Curaçao2.6%1
  • France2.6%1
  • Other countries13%5
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20266–3–
20254–6–
20244–8–
20230–2–
20222–1–
20210–1–
20203–3–
20182–1–
20171–2–
20162–3–
20153–3–
20143–8–
20130–7–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers14242.3 / 5
Trustpilot–222.3 / 5
Casino Guru132–
CasinoReviews2––
Casinomeister1––

Block 13

Latest complaints and reviews

The newest records about ExclusiveBet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Account blocked

    Unresolved

    AskGamblers

  • Complaint

    Account blocked

    Unresolved

    Nigeria · Casino Guru

  • Complaint

    Payments & refunds

    Unresolved

    AskGamblers

  • Review

    1.0 of 5 stars

    Italy · Trustpilot

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, Trustpilot.

Questions about ExclusiveBet Casino

Who owns ExclusiveBet Casino?

ExclusiveBet Casino is operated by TGI Entertainment N.V. and runs under the MyAff Partners affiliate programme.

Is ExclusiveBet Casino licensed?

Yes. ExclusiveBet Casino holds a licence from Curacao Gaming Control Board.

When was ExclusiveBet Casino founded?

ExclusiveBet Casino launched in 2013.

Which currencies does ExclusiveBet Casino accept?

Currencies listed for ExclusiveBet Casino: Australian dollars, Bulgarian leva, Brazilian reals, Canadian dollars, Swiss francs, Chilean pesos, Chinese yuan, Czech Republic korunas and 30 more. Its site is available in 7 languages: English, Italian, Portuguese, Spanish and 3 more.

What welcome bonuses does ExclusiveBet Casino offer?

3 welcome offers are listed for ExclusiveBet Casino. The first on the list is “150% up to €300 and 50 extra spins”, with a 30× wagering requirement.

Which countries is ExclusiveBet Casino available in?

ExclusiveBet Casino is listed in 20 markets: Australia, Austria, Belgium, Brazil, Canada, Chile, Czechia, France and 12 more.

What bonuses and promotions does ExclusiveBet Casino run in Sweden?

We read 11 live offers for Sweden on the ExclusiveBet Casino site itself.

What do players say about ExclusiveBet Casino?

Players have filed 30 complaints and written 48 reviews about ExclusiveBet Casino. Players rate ExclusiveBet Casino 2.3 out of 5 on average across the 2 sites that publish one.

What do players complain about most at ExclusiveBet Casino?

“Withdrawal delay” – 41% of the 27 complaints about ExclusiveBet Casino with a labelled problem. Followed by “Account blocked” (19%) and “Account closed” (11%).

Do players report withdrawal problems at ExclusiveBet Casino?

Withdrawals are the topic of 15 complaints about ExclusiveBet Casino: 50% of the 30 with a topic. The most common withdrawal problem is “Withdrawal delay” (73% of them). Of the withdrawal complaints with a known outcome, 67% were resolved.

Does ExclusiveBet Casino resolve player complaints?

70% of the 30 complaints about ExclusiveBet Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, ExclusiveBet Casino is 1,155th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about ExclusiveBet Casino?

Praised most: “Games”, “Bonuses” and “Withdrawals”. Criticised most: “Withdrawals”, “Bonuses” and “Customer support”. 30% of the rated reviews give four or five stars, and 62% give one or two.

How many complaints has ExclusiveBet Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 6 complaints about ExclusiveBet Casino.

Where do ExclusiveBet Casino’s players come from?

The countries named most often in complaints and reviews about ExclusiveBet Casino are Italy (44%), Canada (10%) and Germany (7.7%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with ExclusiveBet Casino, and ones players rate about the same.