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Casino profile

Shuffle Casinoin Portugal

Player reviews and complaints from independent sites, alongside the facts we have recorded about Shuffle Casino and its operator (Shuffle Affiliates).

shuffle.com
shuffle.com
Capture of the Shuffle Casino website

Profile

Website
shuffle.com
Established
2024
Operator
Shuffle Affiliatesaffiliate programme
Company
Natural Nine B.V.
Licences
Languages
  • English
  • French
  • Japanese
  • Chinese
  • German
  • Spanish
  • Portuguese
  • Hungarian
  • Turkish
  • Russian
  • Vietnamese
  • Korean
Currencies
  • US dollars
  • Euros
  • Canadian dollars
  • New Zealand dollars
  • Mexican pesos
  • Brazilian reals
  • Japanese yen
  • Indian rupees
  • Indonesian rupiahs
  • Chinese yuan
  • Danish krone
  • South Korean won
  • Philippine pesos
  • Turkish Lira
  • Vietnamese dong
  • Bitcoin
  • Ethereum
  • Tether
  • TRON
  • Ripple
  • Dogecoin
  • Litecoin
  • USD Coin
  • Binance Coin Show more

About

Shuffle Casino is an online casino operating under the Shuffle Affiliates affiliate programme. The site launched in 2024. It holds a licence from Curacao Gaming Control Board. The interface is available in 12 languages, among them English, French, Japanese, Chinese. Accounts can be held in 24 currencies — US dollars, Euros, Canadian dollars, New Zealand dollars.

What we collected for the Portugal market on Shuffle Casino: 10 live offers. 4 loyalty tiers.

Markets

This brand is listed in 18 markets. Pick one to see what it offers there.

Promotions

10 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Loyalty programme

4 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

  1. 1

    Apoio 24/7

    Disponibilizamos apoio permanente às suas necessidades de jogo para responder a quaisquer dúvidas ou ajudá-lo a desfrutar ao máximo da sua experiência no Shuffle.

  2. 2

    Subir de nível e progredir

    Damos prioridade à criação de uma experiência de progressão de nível satisfatória para todos os utilizadores. À medida que aposta mais e joga de forma consistente no Shuffle, asseguramo-nos de que.

  3. 3

    Impulsos e recargas regulares

    Shuffle irá proporcionar-lhe aumentos frequentes diários, semanais e mensais. Também lhe ofereceremos recargas quando estiver com azar ou sempre que subir de nível!

  4. 4

    Anfitriões VIP específicos

    Para os utilizadores de alto nível, disponibilizaremos um anfitrião VIP exclusivo, incluindo bónus personalizados e recargas frequentes para ajudar a tornar a sua experiência no Shuffle inigualável.

Player Intelligence

1,424 records

What players report about Shuffle Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

268

83% resolved, of those with a known outcome

Total reviews

1,156

Across all review sites

Player rating

3.81 / 5

Trustpilot 2.8 · casino.ru 4.7 · AskGamblers 3.45 · Tribuna 4.3

GEO markets

103

Countries stated on 93% of records

AI-generated summary of player reviews

Players appreciate the fast and reliable withdrawal process, often highlighting the instant or near-instant transactions. They also enjoy the smooth user interface and the variety of games available, particularly praising the loyalty program and ongoing bonuses.

Many players are disappointed with the recent changes to the bonus structure, feeling that it has diminished compared to competitors. Additionally, there are significant concerns regarding customer support and withdrawal delays, with reports of unresponsive service and lengthy KYC processes.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal74%197
  • Account10%27
  • KYC / verification7.5%20
  • Responsible gambling3.4%9
  • Bonus1.5%4
  • Other1.5%4
  • Payments & refunds0.7%2
  • Customer support0.7%2
  • Technical0.7%2
  • Deposit0.4%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved82%219
  • Unresolved17%46
  • Open1.1%3
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2023202420252026
Rating history

Player ratings from Trustpilot, casino.ru, AskGamblers, Tribuna.

Screenshots

2 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.