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Shuffle Casino in France

Player complaints and reviews about Shuffle Casino, plus its operator (Shuffle Affiliates), licences and welcome offers.

shuffle.com
Capture of the Shuffle Casino website

About

On the Shuffle Casino site for France, we found 8 promotions and a loyalty programme with 4 tiers.

Shuffle Casino belongs to the Shuffle Affiliates affiliate programme. The site launched in 2024. It holds a licence from Curacao Gaming Control Board. The interface is available in 12 languages, including English, French, Japanese, Chinese. 24 account currencies are listed, including US dollars, Euros, Canadian dollars, New Zealand dollars.

Licensee

The company that holds the Curaçao licence for Shuffle Casino, as the licence register names it.

Legal name
Natural Nine B.V.
Curaçao licence reference
OGL/2024/1337/0628
Registration number (Curaçao Chamber of Commerce)
160998
Incorporated
2022

Markets

This brand is listed in 18 markets. Pick one to see what it offers there.

Promotions

8 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Aide 24/7

    Nous fournissons une assistance permanente pour vos besoins de jeu afin de répondre à toutes vos questions ou de vous aider à profiter au maximum de votre expérience avec Shuffle.

  2. 2

    Boosts et recharges réguliers

    Shuffle vous fournira des boosts fréquents quotidiens, hebdomadaires et mensuels. Nous vous proposerons également des recharges en cas de malchance ou lorsque vous montez en niveau !

  3. 3

    Hôtes VIP dédiés

    Pour les utilisateurs de rang supérieur, nous vous fournirons un hôte VIP dédié de premier ordre qui comprend des bonus personnalisés et des recharges fréquentes pour vous aider à rendre votre expérience avec Shuffle inégalée.

  4. 4

    Montée de niveau et progression

    Nous donnons la priorité à la création d’une expérience de progression de niveau satisfaisante pour tous nos utilisateurs. Au fur et à mesure que vous pariez plus et que vous jouez régulièrement avec Shuffle, nous nous assurons que nous.

Player complaints and reviews in France

44 records

44 of the 1,518 records about Shuffle Casino come from players who state they are in France. The figures below are theirs alone; the casino page covers every market.

Total complaints

1

Fewer than 5 with a known outcome

Total reviews

43

Across all review sites

Player rating

3.0 / 5

43 ratings by these players

Share of all records

2.9%

of 1,518 about Shuffle Casino

What players in France say about Shuffle Casino

Players in France have filed 1 complaint and written 43 reviews about Shuffle Casino. That is 2.9% of the 1,518 records about it from every market. Complaints make up 2.3% of their records, against 18% across all markets. Their reviews rate it 3.0 out of 5 on average (43 ratings), against 2.66 across all markets. 47% of their rated reviews give one or two stars; across all markets the share is 57%.

In the last 12 months: 1 complaint and 23 reviews.

A player counts as being in France when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Shuffle Casino in France, or compare the market with another one.

France and all markets
FigureFranceAll markets
Complaints among all records2.3%18%
Average review rating, out of 53.02.66
Reviews rated 1–2 stars47%57%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2026
Complaints count

Block 02

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 03

Review stars

How the rated reviews split by star.

  • 5 stars40%17
  • 4 stars12%5
  • 3 stars2.3%1
  • 2 stars2.3%1
  • 1 star44%19
Share of 43 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 04

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support26%9
  • Withdrawals21%7
  • Bonuses12%4
  • Deposits & payment methods12%4
  • Games12%4
  • VIP & loyalty8.8%3
Share of the 34 reviews that name at least one aspect.reviews

Criticised

  • Customer support32%11
  • Withdrawals32%11
  • Fairness & RTP21%7
  • KYC / verification12%4
  • Trust & licence8.8%3
  • Account5.9%2
Share of the 34 reviews that name at least one aspect.reviews

Block 05

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–203.55
20250–202.55
20240–3–

A dash means too little data for that year.

Block 06

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–42–
Casino Guru11–

Block 07

Latest complaints and reviews

The newest records about Shuffle Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    4.0 of 5 stars

    France · Trustpilot

  • Review

    1.0 of 5 stars

    France · Trustpilot

  • Review

    5.0 of 5 stars

    France · Trustpilot

  • Review

    5.0 of 5 stars

    France · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    France · Casino Guru

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Shuffle Casino in France

What bonuses and promotions does Shuffle Casino run in France?

We read 8 live offers for France on the Shuffle Casino site itself.

Does Shuffle Casino have a loyalty programme in France?

Yes. Its loyalty programme for France has 4 tiers.

How many complaints and reviews about Shuffle Casino come from players in France?

44 of the 1,518 complaints and reviews about Shuffle Casino come from players in France. Across all its markets, 275 complaints have a known outcome, and 83% of them were resolved.

Who owns Shuffle Casino?

Shuffle Casino is operated by Natural Nine B.V. and runs under the Shuffle Affiliates affiliate programme.