igamingcpo.com

Casino profile

Shuffle Casino in Brazil

Player complaints and reviews about Shuffle Casino, plus its operator (Shuffle Affiliates), licences and welcome offers.

shuffle.com
Capture of the Shuffle Casino website

About

On the Shuffle Casino site for Brazil, we found 8 promotions and a loyalty programme with 4 tiers.

Shuffle Casino belongs to the Shuffle Affiliates affiliate programme. The site launched in 2024. It holds a licence from Curacao Gaming Control Board. The interface is available in 12 languages, including English, French, Japanese, Chinese. 24 account currencies are listed, including US dollars, Euros, Canadian dollars, New Zealand dollars.

Licensee

The company that holds the Curaçao licence for Shuffle Casino, as the licence register names it.

Legal name
Natural Nine B.V.
Curaçao licence reference
OGL/2024/1337/0628
Registration number (Curaçao Chamber of Commerce)
160998
Incorporated
2022

Markets

This brand is listed in 18 markets. Pick one to see what it offers there.

Promotions

8 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Anfitriões VIP específicos

    Para os utilizadores de alto nível, disponibilizaremos um anfitrião VIP exclusivo, incluindo bónus personalizados e recargas frequentes para ajudar a tornar a sua experiência no Shuffle inigualável.

  2. 2

    Apoio 24/7

    Disponibilizamos apoio permanente às suas necessidades de jogo para responder a quaisquer dúvidas ou ajudá-lo a desfrutar ao máximo da sua experiência no Shuffle.

  3. 3

    Impulsos e recargas regulares

    Shuffle irá proporcionar-lhe aumentos frequentes diários, semanais e mensais. Também lhe ofereceremos recargas quando estiver com azar ou sempre que subir de nível!

  4. 4

    Subir de nível e progredir

    Damos prioridade à criação de uma experiência de progressão de nível satisfatória para todos os utilizadores. À medida que aposta mais e joga de forma consistente no Shuffle, asseguramo-nos de que.

Player complaints and reviews in Brazil

53 records

53 of the 1,518 records about Shuffle Casino come from players who state they are in Brazil. The figures below are theirs alone; the casino page covers every market.

Total complaints

8

88% resolved, of those with a known outcome

Total reviews

45

Across all review sites

Player rating

2.22 / 5

45 ratings by these players

Share of all records

3.5%

of 1,518 about Shuffle Casino

What players in Brazil say about Shuffle Casino

Players in Brazil have filed 8 complaints and written 45 reviews about Shuffle Casino. That is 3.5% of the 1,518 records about it from every market. Complaints make up 15% of their records, against 18% across all markets. Their reviews rate it 2.22 out of 5 on average (45 ratings), against 2.66 across all markets. 69% of their rated reviews give one or two stars; across all markets the share is 57%.

The most common problem in their complaints is “Withdrawal delay”: 50% of 8 complaints with a labelled problem (73% across all markets). 88% of their 8 complaints with a known outcome were resolved, against 83% across all markets. In the last 12 months: 3 complaints and 32 reviews.

A player counts as being in Brazil when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Shuffle Casino in Brazil, or compare the market with another one.

Brazil and all markets
FigureBrazilAll markets
Complaints among all records15%18%
Resolved, of complaints with a known outcome88%83%
Average review rating, out of 52.222.66
Reviews rated 1–2 stars69%57%
Withdrawal delay, of labelled complaints50%73%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal63%5
  • Account25%2
  • KYC / verification13%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved88%7
  • Unresolved13%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars29%13
  • 3 stars2.2%1
  • 2 stars2.2%1
  • 1 star67%30
Share of 45 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support15%6
  • Bonuses7.5%3
  • VIP & loyalty5%2
  • Deposits & payment methods2.5%1
  • Website & app2.5%1
  • Withdrawals2.5%1
Share of the 40 reviews that name at least one aspect.reviews

Criticised

  • Customer support50%20
  • Withdrawals43%17
  • Trust & licence28%11
  • KYC / verification23%9
  • Fairness & RTP20%8
  • Account13%5
Share of the 40 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20252026
Rating history

Block 08

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20263–261.77
20253–16–
20242–3–

A dash means too little data for that year.

Block 09

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–44–
Casino Guru71–
AskGamblers1––

Block 10

Latest complaints and reviews

The newest records about Shuffle Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Brazil · Trustpilot

  • Review

    1.0 of 5 stars

    Brazil · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Brazil · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Brazil · Casino Guru

  • Complaint

    Documents rejected or requested again

    Resolved

    Brazil · Casino Guru

3 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Shuffle Casino in Brazil

What bonuses and promotions does Shuffle Casino run in Brazil?

We read 8 live offers for Brazil on the Shuffle Casino site itself.

Does Shuffle Casino have a loyalty programme in Brazil?

Yes. Its loyalty programme for Brazil has 4 tiers.

How many complaints and reviews about Shuffle Casino come from players in Brazil?

53 of the 1,518 complaints and reviews about Shuffle Casino come from players in Brazil. Across all its markets, 275 complaints have a known outcome, and 83% of them were resolved.

Who owns Shuffle Casino?

Shuffle Casino is operated by Natural Nine B.V. and runs under the Shuffle Affiliates affiliate programme.