igamingcpo.com
All casinos

Casino profile

Shuffle Casino

Player reviews and complaints from independent sites, alongside the facts we have recorded about Shuffle Casino and its operator (Shuffle Affiliates).

shuffle.com
Capture of the Shuffle Casino website

About

Shuffle Casino is an online casino operating under the Shuffle Affiliates affiliate programme. The site launched in 2024. It holds a licence from Curacao Gaming Control Board. The interface is available in 12 languages, among them English, French, Japanese, Chinese. Accounts can be held in 24 currencies — US dollars, Euros, Canadian dollars, New Zealand dollars.

Markets

This brand is listed in 18 markets. Pick one to see what it offers there.

Promotions

9 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Loyalty programme

4 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

  1. 1

    24時間365日のサポート

    Shuffleでは、24時間体制でお客様のゲームに関するご質問にお答えし、Shuffleを最大限に楽しんでいただけるようサポートいたします。

  2. 2

    レベルアップと進歩

    私たちはすべてのユーザーが満足できるレベルアップ体験を提供することを最優先しています。Shuffleで積極的に賭け、継続的にプレイすることで、確実に報酬を受け取れるようにします。

  3. 3

    定期的なブーストとリロード

    Shuffleはデイリー、ウィークリー、マンスリーで頻繁にボーナスを提供します。また、損失が出た時やレベルアップした時などもボーナスを提供します!

  4. 4

    専属のVIPホスト

    高ランクのユーザーには、最高クラスの専属VIPホストをご提供します。特別なボーナスや頻繁なリロードを提供し、Shuffleでの体験が他にはないものになるようサポートします。

Player Intelligence

1,424 records

What players report about Shuffle Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

268

83% resolved, of those with a known outcome

Total reviews

1,156

Across all review sites

Player rating

3.81 / 5

Trustpilot 2.8 · casino.ru 4.7 · AskGamblers 3.45 · Tribuna 4.3

GEO markets

103

Countries stated on 93% of records

AI-generated summary of player reviews

Players appreciate the fast and reliable withdrawal process, often highlighting the instant or near-instant transactions. They also enjoy the smooth user interface and the variety of games available, particularly praising the loyalty program and ongoing bonuses.

Many players are disappointed with the recent changes to the bonus structure, feeling that it has diminished compared to competitors. Additionally, there are significant concerns regarding customer support and withdrawal delays, with reports of unresponsive service and lengthy KYC processes.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal74%197
  • Account10%27
  • KYC / verification7.5%20
  • Responsible gambling3.4%9
  • Bonus1.5%4
  • Other1.5%4
  • Payments & refunds0.7%2
  • Customer support0.7%2
  • Technical0.7%2
  • Deposit0.4%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved82%219
  • Unresolved17%46
  • Open1.1%3
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2023202420252026
Rating history

Player ratings from Trustpilot, casino.ru, AskGamblers, Tribuna.