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Shuffle Casinoin Canada

Player reviews and complaints from independent sites, alongside the facts we have recorded about Shuffle Casino and its operator (Shuffle Affiliates).

shuffle.com
Capture of the Shuffle Casino website

About

Shuffle Casino is an online casino operating under the Shuffle Affiliates affiliate programme. The site launched in 2024. It holds a licence from Curacao Gaming Control Board. The interface is available in 12 languages, among them English, French, Japanese, Chinese. Accounts can be held in 24 currencies — US dollars, Euros, Canadian dollars, New Zealand dollars.

What we collected for the Canada market on Shuffle Casino: 4 live offers. 4 loyalty tiers.

Markets

This brand is listed in 18 markets. Pick one to see what it offers there.

Promotions

4 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Loyalty programme

4 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

  1. 1

    24/7 support

    We provide around the clock support for your gaming needs to answer any of your questions or aid you with enjoying your experience with Shuffle to the max.

  2. 2

    Dedicated VIP hosts

    For high ranking users, we will provide a best in class dedicated VIP host for you that includes tailored bonuses and frequent reloads to aid in making your experience at Shuffle unmatched anywhere else.

  3. 3

    Level-up and progress

    We prioritize creating a satisfying level progression experience for all of our users. As you wager more and play consistently at Shuffle, we’ll ensure you’re rewarded.

  4. 4

    Regular boosts and reloads

    Shuffle will provide you with frequent boosts daily, weekly and monthly. We will also offer you reloads when you’re on a bad turn of luck or whenever you level up!

Player Intelligence

1,424 records

What players report about Shuffle Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

268

83% resolved, of those with a known outcome

Total reviews

1,156

Across all review sites

Player rating

3.81 / 5

Trustpilot 2.8 · casino.ru 4.7 · AskGamblers 3.45 · Tribuna 4.3

GEO markets

103

Countries stated on 93% of records

AI-generated summary of player reviews

Players appreciate the fast and reliable withdrawal process, often highlighting the instant or near-instant transactions. They also enjoy the smooth user interface and the variety of games available, particularly praising the loyalty program and ongoing bonuses.

Many players are disappointed with the recent changes to the bonus structure, feeling that it has diminished compared to competitors. Additionally, there are significant concerns regarding customer support and withdrawal delays, with reports of unresponsive service and lengthy KYC processes.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
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2023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal74%197
  • Account10%27
  • KYC / verification7.5%20
  • Responsible gambling3.4%9
  • Bonus1.5%4
  • Other1.5%4
  • Payments & refunds0.7%2
  • Customer support0.7%2
  • Technical0.7%2
  • Deposit0.4%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved82%219
  • Unresolved17%46
  • Open1.1%3
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
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2023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
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2023202420252026
Rating history

Player ratings from Trustpilot, casino.ru, AskGamblers, Tribuna.