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Shuffle Casino in Indonesia

Player complaints and reviews about Shuffle Casino, plus its operator (Shuffle Affiliates), licences and welcome offers.

shuffle.com
Capture of the Shuffle Casino website

About

On the Shuffle Casino site for Indonesia, we found 10 promotions and a loyalty programme with 4 tiers.

Shuffle Casino belongs to the Shuffle Affiliates affiliate programme. The site launched in 2024. It holds a licence from Curacao Gaming Control Board. The interface is available in 12 languages, including English, French, Japanese, Chinese. 24 account currencies are listed, including US dollars, Euros, Canadian dollars, New Zealand dollars.

Licensee

The company that holds the Curaçao licence for Shuffle Casino, as the licence register names it.

Legal name
Natural Nine B.V.
Curaçao licence reference
OGL/2024/1337/0628
Registration number (Curaçao Chamber of Commerce)
160998
Incorporated
2022

Markets

This brand is listed in 18 markets. Pick one to see what it offers there.

Promotions

10 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    dukungan 24/7

    Kami menyediakan dukungan dua puluh empat jam untuk kebutuhan permainan Anda guna menjawab pertanyaan apa pun atau membantu Anda menikmati pengalaman bermain Shuffle secara maksimal.

  2. 2

    Naik level dan berkembang

    Kami memprioritaskan pengalaman peningkatan level yang memuaskan bagi semua pengguna kami. Saat Anda bertaruh lebih banyak dan bermain secara konsisten di Shuffle, kami akan memastikan Anda mendapatkan hadiah.

  3. 3

    Bonus reguler dan isi ulang

    Shuffle akan memberi Anda dorongan rutin setiap hari, minggu, dan bulan. Kami juga akan menawarkan Anda isi ulang saat Anda sedang tidak beruntung atau kapan pun Anda naik level!

  4. 4

    Host VIP khusus

    Untuk pengguna peringkat tinggi, kami akan menyediakan tuan rumah VIP khusus terbaik di kelasnya untuk Anda yang mencakup bonus khusus dan isi ulang berkala untuk membantu menjadikan pengalaman Anda di Shuffle tak tertandingi di tempat lain.

Player complaints and reviews in Indonesia

33 records

33 of the 1,518 records about Shuffle Casino come from players who state they are in Indonesia. The figures below are theirs alone; the casino page covers every market.

Total complaints

2

Fewer than 5 with a known outcome

Total reviews

31

Across all review sites

Player rating

1.9 / 5

31 ratings by these players

Share of all records

2.2%

of 1,518 about Shuffle Casino

What players in Indonesia say about Shuffle Casino

Players in Indonesia have filed 2 complaints and written 31 reviews about Shuffle Casino. That is 2.2% of the 1,518 records about it from every market. Complaints make up 6.1% of their records, against 18% across all markets. Their reviews rate it 1.9 out of 5 on average (31 ratings), against 2.66 across all markets. 74% of their rated reviews give one or two stars; across all markets the share is 57%.

In the last 12 months: 2 complaints and 16 reviews.

A player counts as being in Indonesia when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Shuffle Casino in Indonesia, or compare the market with another one.

Indonesia and all markets
FigureIndonesiaAll markets
Complaints among all records6.1%18%
Average review rating, out of 51.92.66
Reviews rated 1–2 stars74%57%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2026
Complaints count

Block 02

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 03

Review stars

How the rated reviews split by star.

  • 5 stars16%5
  • 4 stars6.5%2
  • 3 stars3.2%1
  • 1 star74%23
Share of 31 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 04

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals19%5
  • Deposits & payment methods12%3
  • Website & app7.7%2
  • Customer support7.7%2
  • Trust & licence7.7%2
  • Bonuses3.8%1
Share of the 26 reviews that name at least one aspect.reviews

Criticised

  • Fairness & RTP35%9
  • Withdrawals31%8
  • Customer support23%6
  • Account19%5
  • KYC / verification15%4
  • Trust & licence15%4
Share of the 26 reviews that name at least one aspect.reviews

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2026
Rating history

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262–15–
20250–13–
20240–3–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–29–
Casino Guru22–

Block 08

Latest complaints and reviews

The newest records about Shuffle Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Indonesia · Trustpilot

  • Review

    3.0 of 5 stars

    Indonesia · Trustpilot

  • Review

    1.0 of 5 stars

    Indonesia · Trustpilot

  • Complaint

    Winnings voided

    Resolved

    Indonesia · Casino Guru

  • Complaint

    Documents rejected or requested again

    Resolved

    Indonesia · Casino Guru

3 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Shuffle Casino in Indonesia

What bonuses and promotions does Shuffle Casino run in Indonesia?

We read 10 live offers for Indonesia on the Shuffle Casino site itself.

Does Shuffle Casino have a loyalty programme in Indonesia?

Yes. Its loyalty programme for Indonesia has 4 tiers.

How many complaints and reviews about Shuffle Casino come from players in Indonesia?

33 of the 1,518 complaints and reviews about Shuffle Casino come from players in Indonesia. Across all its markets, 275 complaints have a known outcome, and 83% of them were resolved.

Who owns Shuffle Casino?

Shuffle Casino is operated by Natural Nine B.V. and runs under the Shuffle Affiliates affiliate programme.