Casino profile
Roobet Casino in Austria
Player complaints and reviews about Roobet Casino, plus its operator (Roobet Affiliates), licences and welcome offers.
roobet.com
Profile
- Website
- roobet.com
- Established
- 2019
- Operator
- Roobet Affiliatesaffiliate programme
- Company
- Raw Entertainment B.V.
- Licences
- Languages
- English
- Portuguese
- Spanish
- French
- Serbian
- Turkish
- Arabic
- Czech
- Japanese
- Filipino
- Russian
- Vietnamese
- Currencies
- Bitcoin
- Ethereum
- Litecoin
- Tether
- US dollars
About
On the Roobet Casino site for Austria, we found a loyalty programme with 3 tiers. The registration form for Austria has 4 fields; the required ones include username, e-mail and password.
Roobet Casino belongs to the Roobet Affiliates affiliate programme. The site launched in 2019. It holds a licence from Curacao Gaming Control Board. The interface is available in 12 languages, including English, Portuguese, Spanish, French. 5 account currencies are listed, including Bitcoin, Ethereum, Litecoin, Tether. We list one welcome offer.
Licensee
The company that holds the Curaçao licence for Roobet Casino, as the licence register names it.
- Legal name
- Raw Entertainment B.V.
- Curaçao licence reference
- OGL/2024/687/0427
- Registration number (Curaçao Chamber of Commerce)
- 157205
Markets
This brand is listed in 5 markets. Pick one to see what it offers there.
Welcome bonuses
1 offer
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Loyalty programme
3 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
- 1
Membership Criteria and Exclusive Services at Roobet VIP Club
In order to uphold exclusivity and deliver an exceptional standard of service, Roobet VIP Club operates on an invitation-only basis. Players meeting our criteria will receive communication from a dedicated member of our VIP team.
- 2
What specific criteria must be met to attain membership in the Roobet VIP program?
All gaming activity, encompassing slots, live casino games, and in-house offerings such as crash and roulette, is meticulously assessed. Foremost among our considerations is the esteemed quality of loyalty.
- 3
Why be a VIP at Roobet?
At Roobet, our VIP Club is dedicated to delivering exceptional rewards and impeccable service. Rooted in honesty, the Roobet VIP Club provides a dedicated team focused exclusively on your needs, personalized promotions designed to celebrate your loyalty, and attentive support that goes above and beyond. We ensure your VIP experience is truly unmatched.
Sign-up requirements
7 fields
Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.
Registration
- Other
- Usernamerequired
- E-mailrequired
- Passwordrequired
Sign in
- Other
- E-mailrequired
- Passwordrequired
Player complaints and reviews in Austria
37 records
37 of the 2,379 records about Roobet Casino come from players who state they are in Austria. The figures below are theirs alone; the casino page covers every market.
Total complaints
7
83% resolved, of those with a known outcome
Total reviews
30
Across all review sites
Player rating
3.4 / 5
30 ratings by these players
Share of all records
1.6%
of 2,379 about Roobet Casino
What players in Austria say about Roobet Casino
Players in Austria have filed 7 complaints and written 30 reviews about Roobet Casino. That is 1.6% of the 2,379 records about it from every market. Complaints make up 19% of their records, against 12% across all markets. Their reviews rate it 3.4 out of 5 on average (30 ratings), against 3.69 across all markets. 40% of their rated reviews give one or two stars; across all markets the share is 31%.
The most common problem in their complaints is “Self-exclusion”: 29% of 7 complaints with a labelled problem (11% across all markets). 83% of their 6 complaints with a known outcome were resolved, against 84% across all markets. In the last 12 months: no complaints and 5 reviews.
A player counts as being in Austria when the source states the country. Shares and averages are shown only with at least 5 records behind them.
Ask the AI analyst about Roobet Casino in Austria, or compare the market with another one.
| Figure | Austria | All markets |
|---|---|---|
| Complaints among all records | 19% | 12% |
| Resolved, of complaints with a known outcome | 83% | 84% |
| Average review rating, out of 5 | 3.4 | 3.69 |
| Reviews rated 1–2 stars | 40% | 31% |
| Self-exclusion, of labelled complaints | 29% | 11% |
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
3
2022202320242025
| Period | Value |
|---|---|
| 2022 | 3 |
| 2023 | 1 |
| 2024 | 2 |
| 2025 | 1 |
Block 02
Complaint categories
- Account29%2
- Other29%2
- Responsible gambling29%2
- Deposit14%1
Block 03
Complaint status
- Resolved71%5
- Closed without an outcome14%1
- Unresolved14%1
Block 04
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
9
20192020202120222023202420252026
| Period | Value |
|---|---|
| 2019 | 1 |
| 2020 | 2 |
| 2021 | 1 |
| 2022 | 4 |
| 2023 | 4 |
| 2024 | 5 |
| 2025 | 9 |
| 2026 | 4 |
Block 05
Review stars
How the rated reviews split by star.
- 5 stars60%18
- 1 star40%12
Block 06
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Customer support48%14
- VIP & loyalty17%5
- Withdrawals17%5
- Deposits & payment methods10%3
- Games10%3
- Bonuses6.9%2
Criticised
- Fairness & RTP24%7
- Deposits & payment methods10%3
- Bonuses6.9%2
- Customer support6.9%2
- Account3.4%1
- VIP & loyalty3.4%1
Block 07
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 4 | – |
| 2025 | 1 | – | 9 | – |
| 2024 | 2 | – | 5 | – |
| 2023 | 1 | – | 4 | – |
| 2022 | 3 | – | 4 | – |
| 2021 | 0 | – | 1 | – |
| 2020 | 0 | – | 2 | – |
| 2019 | 0 | – | 1 | – |
A dash means too little data for that year.
Block 08
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 30 | – |
| Casino Guru | 7 | – | – |
Block 09
Latest complaints and reviews
The newest records about Roobet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
Austria · Trustpilot
- Review
1.0 of 5 stars
Austria · Trustpilot
- Complaint
Unfair terms
ResolvedAustria · Casino Guru
- Complaint
Account blocked
ClosedAustria · Casino Guru
- Complaint
Account closed
UnresolvedAustria · Casino Guru
1 player record in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataQuestions about Roobet Casino in Austria
Does Roobet Casino have a loyalty programme in Austria?
Yes. Its loyalty programme for Austria has 3 tiers.
What does Roobet Casino ask for at registration in Austria?
The Roobet Casino registration form for Austria has 4 fields, including username, e-mail, password. Marked as required: username, e-mail, password.
How many complaints and reviews about Roobet Casino come from players in Austria?
37 of the 2,379 complaints and reviews about Roobet Casino come from players in Austria. Across all its markets, 272 complaints have a known outcome, and 84% of them were resolved.
Who owns Roobet Casino?
Roobet Casino is operated by Raw Entertainment B.V. and runs under the Roobet Affiliates affiliate programme.
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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