Exclusive
200% up to $1000 + 200 Free Spins at Sultanbet Casino
- Bonus
- 200%
- Max bonus
- $1000
- Free spins
- 200
- Min deposit
- $20
- Wagering
- 20xb
Wagering applies to the bonus amount.
Casino profile
Sultanbet Casino
Player complaints and reviews about Sultanbet Casino, plus its operator (King Revenue Partners), licences and welcome offers.
sultanbet.com
Profile
- Website
- sultanbet.com
- Established
- 2016
- Operator
- King Revenue Partnersaffiliate programme
- Company
- Continental Solutions Limited B.V.
- Licences
- Languages
- English
- German
- Finnish
- Norwegian
- Currencies
- Euros
- US dollars
- Norwegian kroner
- Russian rubles
- Japanese yen
- Polish zlotys
- Indian rupees
- Canadian dollars
- Brazilian reals
- Swiss francs
- Chilean pesos
- Peruvian nuevos soles
About
Sultanbet Casino belongs to the King Revenue Partners affiliate programme. The site launched in 2016. It holds a licence from Curacao Gaming Control Board. The interface is available in 4 languages: English, German, Finnish, Norwegian. 12 account currencies are listed, including Euros, US dollars, Norwegian kroner, Russian rubles. We list 5 welcome offers.
Sultanbet Casino is listed in 10 markets, among them Canada, Germany, Finland and Austria.
Licensee
The company that holds the Curaçao licence for Sultanbet Casino, as the licence register names it.
- Legal name
- Continental Solutions Limited B.V.
- Curaçao licence reference
- OGL/2024/1208/0715
Markets
This brand is listed in 10 markets. Pick one to see what it offers there.
Welcome bonuses
5 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Exclusive
100% up to €2000 at Sultanbet Casino
- Bonus
- 100%
- Max bonus
- €2000
- Min deposit
- €20
- Wagering
- 35xb
Wagering applies to the bonus amount.
150% up to $1000 + 200 Free Spins, Welcome Bonus at Sultanbet Casino
- Bonus
- 150%
- Max bonus
- $1000
- Min deposit
- $20
- Wagering
- 25x(d+b)
Wagering applies to deposit plus bonus.
100% up to €500, Welcome Bonus at Sultanbet Casino
- Bonus
- 100%
- Max bonus
- €500
- Min deposit
- €20
- Wagering
- 15x(d+b)
Wagering applies to deposit plus bonus.
10% up to €1000 Cashback Bonus at Sultanbet Casino
- Bonus
- 10%
- Max bonus
- €1000
- Wagering
- 10xb
Wagering applies to the bonus amount.
Player Intelligence
91 records
What players report about Sultanbet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
31
93% resolved, of those with a known outcome
Total reviews
60
Across all review sites
Player rating
3.23 / 5
Trustpilot 2.7 · AskGamblers 2.5 · Tribuna 4.5
GEO markets
17
Countries stated on 75% of records
Sultanbet Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Sultanbet Casino, the way Player Intelligence PRO computes it.
Since 2019, players have posted 31 complaints and 60 reviews about Sultanbet Casino on 6 sites. In the 12 months to November 5, 2026, they filed 2 complaints and posted 18 reviews. Reviews are up 64% on the 12 months before (11).
The problem players report most often is “Withdrawal delay”: 26% of the 31 complaints with a labelled problem. Next come “Self-exclusion” (16%) and “Withdrawal refused” (13%). Complaints about “Withdrawal” make up 42% of those with a topic, against 29% across all brands.
Of the 30 complaints with a known outcome, 93% were resolved, against 59% across all brands. That puts Sultanbet Casino 242nd of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 100%.
Reviewers give Sultanbet Casino 2.6 out of 5 on average over 59 rated reviews, against 3.44 across all brands. 36% of the ratings are four or five stars, and 58% are one or two. The review sites’ own scores average 3.23 out of 5 across 3 sites. By that score, Sultanbet Casino ranks 2,025th of 4,287 rated casinos. Reviewers most often praise “Withdrawals” (14 reviews), “Customer support” (8 reviews) and “Deposits & payment methods” (7 reviews). The most common criticism concerns “Withdrawals” (23 reviews), “Customer support” (16 reviews) and “Bonuses” (12 reviews).
The countries players state most often are Germany (37%), Austria (12%) and Switzerland (12%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.
Ask the AI analyst about Sultanbet Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
10
20222023202420252026
| Period | Value |
|---|---|
| 2022 | 7 |
| 2023 | 10 |
| 2024 | 7 |
| 2025 | 5 |
| 2026 | 2 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay26%8
- Self-exclusion16%5
- Withdrawal refused13%4
- Verification delay9.7%3
- Account not closed on request6.5%2
- Deposit not credited6.5%2
- Account blocked3.2%1
- Account closed3.2%1
- Other problems16%5
Block 03
Complaint categories
- Withdrawal42%13
- Responsible gambling19%6
- Account13%4
- KYC / verification9.7%3
- Bonus6.5%2
- Deposit6.5%2
- Other3.2%1
Block 04
Complaint status
- Resolved90%28
- Unresolved6.5%2
- Closed without an outcome3.2%1
Block 05
Sultanbet Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Sultanbet Casino | All brands |
|---|---|---|
| Complaints resolved | 93% | 59% |
| Average review rating | 2.6 | 3.44 |
| Complaints per 100 reviews | 51.7 | 26.4 |
| Share of “Withdrawal” complaints | 42% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
17
20192020202120222023202420252026
| Period | Value |
|---|---|
| 2019 | 2 |
| 2020 | 0 |
| 2021 | 0 |
| 2022 | 9 |
| 2023 | 12 |
| 2024 | 8 |
| 2025 | 12 |
| 2026 | 17 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars27%16
- 4 stars8.5%5
- 3 stars6.8%4
- 2 stars15%9
- 1 star42%25
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Withdrawals25%14
- Customer support14%8
- Deposits & payment methods13%7
- Bonuses11%6
- KYC / verification8.9%5
- Sportsbook8.9%5
Criticised
- Withdrawals41%23
- Customer support29%16
- Bonuses21%12
- Account16%9
- Trust & licence16%9
- Fairness & RTP8.9%5
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
5
2.37
2.5
2.5
3.08
2.21
20192020202120222023202420252026
| Period | Value |
|---|---|
| 2019 | 5 |
| 2020 | 0 |
| 2021 | 0 |
| 2022 | 2.37 |
| 2023 | 2.5 |
| 2024 | 2.5 |
| 2025 | 3.08 |
| 2026 | 2.21 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Germany37%25
- Austria12%8
- Switzerland12%8
- United Kingdom7.4%5
- United Arab Emirates5.9%4
- Russia4.4%3
- Türkiye4.4%3
- Kuwait2.9%2
- Poland2.9%2
- Argentina1.5%1
- Other countries10%7
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 2 | – | 17 | – |
| 2025 | 5 | – | 12 | – |
| 2024 | 7 | – | 8 | – |
| 2023 | 10 | 90% | 12 | – |
| 2022 | 7 | – | 9 | – |
| 2019 | 0 | – | 2 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 34 | 2.7 / 5 |
| Casino Guru | 27 | 4 | – |
| Tribuna | – | 15 | 4.5 / 5 |
| AskGamblers | 2 | 4 | 2.5 / 5 |
| latestcasinobonuses.bet | – | 3 | – |
| CasinoReviews | 2 | – | – |
Block 13
Latest complaints and reviews
The newest records about Sultanbet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
2.0 of 5 stars
- Review
2.0 of 5 stars
- Complaint
Withdrawal delay
ResolvedGermany · Casino Guru
- Complaint
Withdrawal delay
ResolvedGermany · Casino Guru
- Complaint
Withdrawal refused
ResolvedNorway · Casino Guru
2 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers, Tribuna.
Questions about Sultanbet Casino
Who owns Sultanbet Casino?
Sultanbet Casino is operated by Continental Solutions Limited B.V. and runs under the King Revenue Partners affiliate programme.
Is Sultanbet Casino licensed?
Yes. Sultanbet Casino holds a licence from Curacao Gaming Control Board.
When was Sultanbet Casino founded?
Sultanbet Casino launched in 2016.
Which currencies does Sultanbet Casino accept?
Currencies listed for Sultanbet Casino: Euros, US dollars, Norwegian kroner, Russian rubles, Japanese yen, Polish zlotys, Indian rupees, Canadian dollars and 4 more. Its site is available in 4 languages: English, German, Finnish, Norwegian.
What welcome bonuses does Sultanbet Casino offer?
5 welcome offers are listed for Sultanbet Casino. The first on the list is “200% up to $1000 + 200 Free Spins at Sultanbet Casino”, with a 20× wagering requirement.
Which countries is Sultanbet Casino available in?
Sultanbet Casino is listed in 10 markets: Austria, Canada, Chile, Finland, Germany, India, Japan, Norway and 2 more.
What do players say about Sultanbet Casino?
Players have filed 31 complaints and written 60 reviews about Sultanbet Casino. Players rate Sultanbet Casino 3.23 out of 5 on average across the 3 sites that publish one.
What do players complain about most at Sultanbet Casino?
“Withdrawal delay” – 26% of the 31 complaints about Sultanbet Casino with a labelled problem. Followed by “Self-exclusion” (16%) and “Withdrawal refused” (13%).
Do players report withdrawal problems at Sultanbet Casino?
Withdrawals are the topic of 13 complaints about Sultanbet Casino: 42% of the 31 with a topic. The most common withdrawal problem is “Withdrawal delay” (62% of them). Of the withdrawal complaints with a known outcome, 100% were resolved.
Does Sultanbet Casino resolve player complaints?
93% of the 30 complaints about Sultanbet Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Sultanbet Casino is 242nd. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Sultanbet Casino?
Praised most: “Withdrawals”, “Customer support” and “Deposits & payment methods”. Criticised most: “Withdrawals”, “Customer support” and “Bonuses”. 36% of the rated reviews give four or five stars, and 58% give one or two.
How many complaints has Sultanbet Casino received in the last 12 months?
In the 12 months to November 5, 2026, players filed 2 complaints about Sultanbet Casino.
Where do Sultanbet Casino’s players come from?
The countries named most often in complaints and reviews about Sultanbet Casino are Germany (37%), Austria (12%) and Switzerland (12%).
Screenshots
4 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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Casinos that share a market, a licence or an operator with Sultanbet Casino, and ones players rate about the same.
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Rated alike by players
Casinos whose player rating is closest to that of Sultanbet Casino.
