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Roobet Casino in Japan

Player complaints and reviews about Roobet Casino, plus its operator (Roobet Affiliates), licences and welcome offers.

roobet.com
Capture of the Roobet Casino website

About

On the Roobet Casino site for Japan, we found a loyalty programme with 3 tiers. The registration form for Japan has 4 fields; the required ones include username, e-mail and password.

Roobet Casino belongs to the Roobet Affiliates affiliate programme. The site launched in 2019. It holds a licence from Curacao Gaming Control Board. The interface is available in 12 languages, including English, Portuguese, Spanish, French. 5 account currencies are listed, including Bitcoin, Ethereum, Litecoin, Tether. We list one welcome offer.

Licensee

The company that holds the Curaçao licence for Roobet Casino, as the licence register names it.

Legal name
Raw Entertainment B.V.
Curaçao licence reference
OGL/2024/687/0427
Registration number (Curaçao Chamber of Commerce)
157205

Markets

This brand is listed in 5 markets. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Loyalty programme

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    RoobetでVIPになるメリットは何ですか?

    RoobetのVIPクラブは、格別のリワードと非の打ち所がないサービスを提供することを使命としています。誠実さを理念に掲げ、お客様一人ひとりのニーズに特化した専属チーム、ロイヤルティを称えるパーソナライズされたプロモーション、そして期待を上回る手厚いサポートをお約束します。他では決して味わえない、唯一無二のVIP体験をお届けします。

  2. 2

    ルーベットVIPクラブに入会できるための条件や基準をもう少し細かく教えてください。

    スロット、ライブカジノ、そして「Crash」や「Roulette」といった独自のオリジナルゲームまで、すべてのプレイ状況が精査の対象となります。その中でも、私たちが最も重視しているのは、プレイヤー様から寄せられる「揺るぎないロイヤルティ(忠誠度)」です。

  3. 3

    ルーベットVIPクラブの入会条件と限定サービスとは

    最高のサービス品質とエクスクルーシブな価値を維持するため、Roobet VIPクラブは完全招待制をとらせていただいております。弊社の基準を満たしたプレイヤー様には、VIP専属チームの担当者より直接ご連絡を差し上げます。

Sign-up requirements

7 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. Other
  2. Usernamerequired
  3. E-mailrequired
  4. Passwordrequired

Sign in

  1. Other
  2. E-mailrequired
  3. Passwordrequired

Player complaints and reviews in Japan

36 records

36 of the 2,379 records about Roobet Casino come from players who state they are in Japan. The figures below are theirs alone; the casino page covers every market.

Total complaints

3

Fewer than 5 with a known outcome

Total reviews

33

Across all review sites

Player rating

3.91 / 5

33 ratings by these players

Share of all records

1.5%

of 2,379 about Roobet Casino

What players in Japan say about Roobet Casino

Players in Japan have filed 3 complaints and written 33 reviews about Roobet Casino. That is 1.5% of the 2,379 records about it from every market. Complaints make up 8.3% of their records, against 12% across all markets. Their reviews rate it 3.91 out of 5 on average (33 ratings), against 3.69 across all markets. 27% of their rated reviews give one or two stars; across all markets the share is 31%.

In the last 12 months: no complaints and 5 reviews.

A player counts as being in Japan when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Roobet Casino in Japan, or compare the market with another one.

Japan and all markets
FigureJapanAll markets
Complaints among all records8.3%12%
Average review rating, out of 53.913.69
Reviews rated 1–2 stars27%31%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20212022202320242025
Complaints count

Block 02

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 03

Review stars

How the rated reviews split by star.

  • 5 stars73%24
  • 1 star27%9
Share of 33 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 04

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support73%22
  • Deposits & payment methods10%3
  • VIP & loyalty10%3
  • Withdrawals10%3
  • Games6.7%2
  • Trust & licence6.7%2
Share of the 30 reviews that name at least one aspect.reviews

Criticised

  • Fairness & RTP23%7
  • Customer support20%6
  • Trust & licence10%3
  • Bonuses3.3%1
  • Deposits & payment methods3.3%1
Share of the 30 reviews that name at least one aspect.reviews

Block 05

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–3–
20251–10–
20240–6–
20231–10–
20211–4–

A dash means too little data for that year.

Block 06

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–33–
Casino Guru3––

Block 07

Latest complaints and reviews

The newest records about Roobet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Japan · Trustpilot

  • Review

    1.0 of 5 stars

    Japan · Trustpilot

  • Complaint

    Account blocked

    Resolved

    Japan · Casino Guru

  • Complaint

    Account blocked

    Unresolved

    Japan · Casino Guru

  • Complaint

    Site or app problems

    Resolved

    Japan · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Roobet Casino in Japan

Does Roobet Casino have a loyalty programme in Japan?

Yes. Its loyalty programme for Japan has 3 tiers.

What does Roobet Casino ask for at registration in Japan?

The Roobet Casino registration form for Japan has 4 fields, including username, e-mail, password. Marked as required: username, e-mail, password.

How many complaints and reviews about Roobet Casino come from players in Japan?

36 of the 2,379 complaints and reviews about Roobet Casino come from players in Japan. Across all its markets, 272 complaints have a known outcome, and 84% of them were resolved.

Who owns Roobet Casino?

Roobet Casino is operated by Raw Entertainment B.V. and runs under the Roobet Affiliates affiliate programme.