Casino profile

Roobet Casino in Canada

Player complaints and reviews about Roobet Casino, plus its operator (Roobet Affiliates), licences and welcome offers.

About

On the Roobet Casino site for Canada, we found 4 welcome bonuses and a loyalty programme with 3 tiers.

Roobet Casino belongs to the Roobet Affiliates affiliate programme. The site launched in 2019. It holds a licence from Curacao Gaming Control Board. The interface is available in 12 languages, including English, Portuguese, Spanish, French. 5 account currencies are listed, including Bitcoin, Ethereum, Litecoin, Tether.

Licensee

The company that holds the Curaçao licence for Roobet Casino, as the licence register names it.

Legal name: Raw Entertainment B.V.
Curaçao licence reference: OGL/2024/687/0427
Registration number (Curaçao Chamber of Commerce): 157205

Markets

This brand is listed in 5 markets. Pick one to see what it offers there.

Welcome bonuses

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

$100,000 Weekly Raffle
$100,000 Weekly Raffle All wagers earn tickets each week!
Vegas Takeover
Edit
Drops & Wins
Edit
Roobet x Chelsea FC
Roobet x Chelsea FC Kicking Off a Premier Partnership!

Loyalty programme

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

1
Membership Criteria and Exclusive Services at Roobet VIP Club
Predictions
Politics
Live RTP
Promotions
Refer & Earn
Redeem
VIP Club
Live Support
English
Total Bets Placed
14,963,813,022
2
What specific criteria must be met to attain membership in the Roobet VIP program?
Predictions
Politics
Live RTP
Promotions
Refer & Earn
Redeem
VIP Club
Live Support
English
Total Bets Placed
14,963,813,216
3
Why be a VIP at Roobet?
Predictions
Politics
Live RTP
Promotions
Refer & Earn
Redeem
VIP Club
Live Support
English
Total Bets Placed
14,963,813,563

Player complaints and reviews in Canada

404 records

404 of the 2,379 records about Roobet Casino come from players who state they are in Canada. The figures below are theirs alone; the casino page covers every market.

Total complaints

96% resolved, of those with a known outcome

Total reviews

380

Across all review sites

Player rating

3.99 / 5

380 ratings by these players

Share of all records

17%

of 2,379 about Roobet Casino

What players in Canada say about Roobet Casino

Players in Canada have filed 24 complaints and written 380 reviews about Roobet Casino. That is 17% of the 2,379 records about it from every market. Complaints make up 5.9% of their records, against 12% across all markets. Their reviews rate it 3.99 out of 5 on average (380 ratings), against 3.69 across all markets. 24% of their rated reviews give one or two stars; across all markets the share is 31%.

The most common problem in their complaints is “Account blocked”: 29% of 24 complaints with a labelled problem (22% across all markets). 96% of their 24 complaints with a known outcome were resolved, against 84% across all markets. In the last 12 months: 1 complaint and 50 reviews.

A player counts as being in Canada when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Roobet Casino in Canada, or compare the market with another one.

What the assistant can do

Canada and all markets
Figure	Canada	All markets
Complaints among all records	5.9%	12%
Resolved, of complaints with a known outcome	96%	84%
Average review rating, out of 5	3.99	3.69
Reviews rated 1–2 stars	24%	31%
Account blocked, of labelled complaints	29%	22%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

2020202120222023202420252026

Complaints count

Period	Value
2020	1
2021	10
2022	2
2023	1
2024	2
2025	7
2026	1

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

Account blocked29%7
Self-exclusion21%5
Account closed8.3%2
Documents rejected or requested again8.3%2
Withdrawal delay8.3%2
Deposit not credited4.2%1
Missing funds4.2%1
Gambling limits4.2%1
Other problems13%3

Share of the 24 complaints with a labelled problem.complaints

Block 03

Share of complaints by category.complaints

Block 04

Complaint status

Resolved96%23
Unresolved4.2%1

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

20192020202120222023202420252026

Reviews count

Period	Value
2019	3
2020	30
2021	61
2022	26
2023	77
2024	72
2025	75
2026	36

Block 06

Review stars

How the rated reviews split by star.

5 stars71%269
4 stars3.7%14
3 stars1.6%6
2 stars1.6%6
1 star22%85

Share of 380 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

Customer support65%221
VIP & loyalty17%59
Withdrawals16%55
Games12%40
Deposits & payment methods9.6%33
Website & app7.9%27

Share of the 342 reviews that name at least one aspect.reviews

Criticised

Fairness & RTP13%46
Customer support8.2%28
Trust & licence6.7%23
Account5.6%19
Withdrawals4.1%14
VIP & loyalty3.5%12

Share of the 342 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

4.6

4.56

4.69

4.86

4.33

3.46

1.81

2020202120222023202420252026

Rating history

Period	Value
2020	4.6
2021	4.56
2022	4.69
2023	4.86
2024	4.33
2025	3.46
2026	1.81

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2026	1	–	36	1.64
2025	7	–	75	3.23
2024	2	–	72	4.38
2023	1	–	77	4.83
2022	2	–	26	4.69
2021	10	100%	61	4.43
2020	1	–	30	4.13
2019	0	–	3	–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Trustpilot	–	378	–
Casino Guru	24	2	–

Block 11

Latest complaints and reviews

The newest records about Roobet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewNov 3, 2026
1.0 of 5 stars
Canada · Trustpilot
ReviewOct 29, 2026
5.0 of 5 stars
Canada · Trustpilot
ComplaintSep 1, 2026
Missing funds
Resolved
Canada · Casino Guru
ComplaintOct 16, 2025
Self-exclusion
Resolved
Canada · Casino Guru
ComplaintOct 9, 2025
Withdrawal delay
Resolved
Canada · Casino Guru

4 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Questions about Roobet Casino in Canada

What bonuses and promotions does Roobet Casino run in Canada?

We read 4 live offers for Canada on the Roobet Casino site itself.

Does Roobet Casino have a loyalty programme in Canada?

Yes. Its loyalty programme for Canada has 3 tiers.

How many complaints and reviews about Roobet Casino come from players in Canada?

404 of the 2,379 complaints and reviews about Roobet Casino come from players in Canada. Across all its markets, 272 complaints have a known outcome, and 84% of them were resolved.

Who owns Roobet Casino?

Roobet Casino is operated by Raw Entertainment B.V. and runs under the Roobet Affiliates affiliate programme.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.