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Casino profile

Boo Casino

Player complaints and reviews about Boo Casino, plus its operator (Oh My Partners), licences and welcome offers.

boocasino.com
boocasino.com
Capture of the Boo Casino website

Profile

Website
boocasino.com
Established
2019
Operator
Oh My Partnersaffiliate programme
Company
Green Feather Online Limited
Licences
Languages
  • English
  • Spanish
Currencies
  • Euros
  • Canadian dollars
  • US dollars
  • Argentine pesos
  • Bolivian bolivianos
  • Mexican pesos
  • Philippine pesos

About

Boo Casino belongs to the Oh My Partners affiliate programme. The site launched in 2019. It holds a licence from Malta Gaming Authority. The interface is available in 2 languages: English, Spanish. 7 account currencies are listed, including Euros, Canadian dollars, US dollars, Argentine pesos. We list 6 welcome offers.

Boo Casino is listed in 6 markets, among them Canada, Spain, Austria and Mexico.

Markets

This brand is listed in 6 markets. Pick one to see what it offers there.

Welcome bonuses

6 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

1,454 records

What players report about Boo Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

101

93% resolved, of those with a known outcome

Total reviews

1,353

Across all review sites

Player rating

3.98 / 5

Trustpilot 4.0 · AskGamblers 3.25 · casino.ru 4.7

GEO markets

48

Countries stated on 96% of records

Boo Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Boo Casino, the way Player Intelligence PRO computes it.

Since 2019, players have posted 101 complaints and 1,353 reviews about Boo Casino on 6 sites. In the 12 months to November 5, 2026, they filed 4 complaints and posted 126 reviews. Reviews are down 51% on the 12 months before (255). The average review rating rose from 4.02 to 4.06 out of 5 year on year.

The problem players report most often is “Bonus winnings confiscated”: 26% of the 100 complaints with a labelled problem. Next come “Withdrawal delay” (25%) and “Withdrawal refused” (10%). Complaints about “Withdrawal” make up 43% of those with a topic, against 29% across all brands.

Of the 101 complaints with a known outcome, 93% were resolved, against 59% across all brands. That puts Boo Casino 263rd of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 98%.

Reviewers give Boo Casino 3.89 out of 5 on average over 1,352 rated reviews, against 3.44 across all brands. 72% of the ratings are four or five stars, and 24% are one or two. The review sites’ own scores average 3.98 out of 5 across 3 sites. By that score, Boo Casino ranks 879th of 4,287 rated casinos. Reviewers most often praise “Customer support” (623 reviews), “Games” (251 reviews) and “Bonuses” (245 reviews). The most common criticism concerns “Withdrawals” (230 reviews), “Bonuses” (145 reviews) and “Customer support” (142 reviews).

The countries players state most often are Canada (27%), New Zealand (26%) and Mexico (7.9%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about Boo Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciate the good bonuses and promotional offers, such as 77 free spins for a $5 deposit. They also enjoy the variety of popular games and the overall layout of the casino.

Some players noted that the wagering requirements can be high. However, they understand this is often offset by the generous amount of free spins offered.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Bonus winnings confiscated26%26
  • Withdrawal delay25%25
  • Withdrawal refused10%10
  • Bonus not credited6%6
  • Verification delay5%5
  • Documents rejected or requested again5%5
  • Account blocked4%4
  • Withdrawal limits4%4
  • Other problems15%15
Share of the 100 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal43%43
  • Bonus35%35
  • KYC / verification9.9%10
  • Account8.9%9
  • Other2%2
  • Responsible gambling1%1
  • Customer support1%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved93%94
  • Unresolved6.9%7
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Boo Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Boo Casino against the market
MeasureBoo CasinoAll brands
Complaints resolved93%59%
Average review rating3.893.44
Complaints per 100 reviews7.526.4
Share of “Withdrawal” complaints43%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars63%848
  • 4 stars9.5%129
  • 3 stars3.8%52
  • 2 stars2.4%33
  • 1 star21%290
Share of 1,352 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support53%623
  • Games21%251
  • Bonuses21%245
  • Withdrawals8.5%100
  • Website & app7%82
  • VIP & loyalty4%47
Share of the 1,179 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals20%230
  • Bonuses12%145
  • Customer support12%142
  • Trust & licence6.1%72
  • KYC / verification4.6%54
  • Account2%23
Share of the 1,179 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Canada27%376
  • New Zealand26%368
  • Mexico7.9%110
  • Ireland7.4%103
  • Netherlands6.5%91
  • Finland5.6%78
  • Brazil3.9%54
  • South Africa3.2%45
  • Germany2.6%36
  • Argentina1.2%17
  • Other countries8.6%121
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20263–943.94
20256–2174.05
20241989%3603.95
20234293%1603.08
20221392%2824.41
20218–953.43
20207–1063.35
20193–394.44

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1,2834.0 / 5
Casino Guru8726–
AskGamblers8423.25 / 5
CasinoReviews6––
casino.ru–14.7 / 5
latestcasinobonuses.bet–1–

Block 13

Latest complaints and reviews

The newest records about Boo Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Finland · Trustpilot

  • Review

    5.0 of 5 stars

    New Zealand · Trustpilot

  • Complaint

    Verification delay

    Resolved

    Canada · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Finland · AskGamblers

  • Complaint

    Withdrawal limits

    Unresolved

    Mexico · Casino Guru

8 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, casino.ru.

Questions about Boo Casino

Who owns Boo Casino?

Boo Casino is operated by Green Feather Online Limited and runs under the Oh My Partners affiliate programme.

Is Boo Casino licensed?

Yes. Boo Casino holds a licence from Malta Gaming Authority.

When was Boo Casino founded?

Boo Casino launched in 2019.

Which currencies does Boo Casino accept?

Currencies listed for Boo Casino: Euros, Canadian dollars, US dollars, Argentine pesos, Bolivian bolivianos, Mexican pesos, Philippine pesos. Its site is available in 2 languages: English, Spanish.

What welcome bonuses does Boo Casino offer?

6 welcome offers are listed for Boo Casino. The first on the list is “100% up to €1000 at Boo Casino”, with a 40× wagering requirement.

Which countries is Boo Casino available in?

Boo Casino is listed in 6 markets: Argentina, Austria, Canada, Mexico, Philippines, Spain.

What do players say about Boo Casino?

Players have filed 101 complaints and written 1,353 reviews about Boo Casino. Players rate Boo Casino 3.98 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Boo Casino?

“Bonus winnings confiscated” – 26% of the 100 complaints about Boo Casino with a labelled problem. Followed by “Withdrawal delay” (25%) and “Withdrawal refused” (10%).

Do players report withdrawal problems at Boo Casino?

Withdrawals are the topic of 43 complaints about Boo Casino: 43% of the 101 with a topic. The most common withdrawal problem is “Withdrawal delay” (58% of them). Of the withdrawal complaints with a known outcome, 98% were resolved.

Does Boo Casino resolve player complaints?

93% of the 101 complaints about Boo Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Boo Casino is 263rd. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Boo Casino?

Praised most: “Customer support”, “Games” and “Bonuses”. Criticised most: “Withdrawals”, “Bonuses” and “Customer support”. 72% of the rated reviews give four or five stars, and 24% give one or two.

How many complaints has Boo Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 4 complaints about Boo Casino.

Where do Boo Casino’s players come from?

The countries named most often in complaints and reviews about Boo Casino are Canada (27%), New Zealand (26%) and Mexico (7.9%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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