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Casino profile

RocketPlay Casino in Austria

Player complaints and reviews about RocketPlay Casino, plus its operator (Makeberry Affiliates), licences and welcome offers.

rocketplay.com
rocketplay.com
Capture of the RocketPlay Casino website

Profile

Website
rocketplay.com
Established
2020
Operator
Makeberry Affiliatesaffiliate programme
Company
Scores55 Tech B.V.
Licences
Languages
  • English
  • German
  • Japanese
  • French
  • Portuguese
  • Spanish
  • Norwegian
  • Italian
  • Estonian
Currencies
  • Euros
  • US dollars
  • Canadian dollars
  • Australian dollars
  • New Zealand dollars
  • Norwegian kroner
  • Japanese yen
  • Ethereum
  • Litecoin
  • Dogecoin
  • Tether
  • Bitcoin
  • Bitcoin Cash
  • Brazilian reals

About

On the RocketPlay Casino site for Austria, we found a loyalty programme with 9 tiers. The registration form for Austria has 2 fields: e-mail and password.

RocketPlay Casino belongs to the Makeberry Affiliates affiliate programme. The site launched in 2020. It holds a licence from Curacao Gaming Control Board. The interface is available in 9 languages, including English, German, Japanese, French. 14 account currencies are listed, including Euros, US dollars, Canadian dollars, Australian dollars. We list 13 welcome offers.

Markets

This brand is listed in 14 markets. Pick one to see what it offers there.

Welcome bonuses

13 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Loyalty programme

9 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    How are rewards earned?

    You can unlock new rewards with sports betting, making deposits, spinning the reels, or enjoying Live games. The higher your level, the more exclusive your rewards.

  2. 2

    How can a Personal VIP Manager help you?

    Your Personal VIP Manager is a dedicated representative who helps VIP players with account setup, verification, or any other account-related issue. Your personal VIP Manager also secures special offers and bonuses tailored to your playstyle – including custom promotions and personal rewards based on your activity. They’ll also keep you informed about exclusive tournaments and events, send personal invitations, and ensure you don’t miss any VIP-only perks.

  3. 3

    How can I progress in the VIP Club?

    The entire process is straightforward and transparent. Whether you play slots, place sports bets, enjoy Live games, or simply make deposits, every move favours your progress in the VIP Club.

  4. 4

    How do higher and faster payouts benefit VIP members?

    VIP members have daily and monthly payout plans. The higher your VIP level, the more beneficial payout benefits become. Your withdrawals are prioritised, which means less waiting time. This gives you quicker access to your winnings, greater flexibility, and a more seamless gaming experience.

  5. 5

    What is daily deposit insurance?

    Daily deposit insurance provides an additional layer of protection and peace of mind to our players. It guarantees that a portion of your daily deposits will be reimbursed or insured in case of losses. Note that the specific details and terms of daily deposit insurance can vary depending on your VIP Club level.

  6. 6

    What is the VIP Club, and how can I join?

    The VIP Club is our way to reward loyal players. You don’t need to do anything special to join. Once you’ve created your account at RocketPlay, you’re already part of the VIP Club and start at Level 1 – Quark.

  7. 7

    What is VIP Customer Care for us?

    Privileged VIP Customer Care is a premium service offered exclusively to members of the VIP Club. It’s designed to provide faster, more personalised help – whether it’s resolving a request quickly or assisting with more complex issues.

  8. 8

    What is weekly cashback?

    Weekly cashback gives you back a percentage of your weekly losses to your bonus balance. VIP members can receive up to 10% cashback. The higher your VIP level, the bigger your weekly cashback.

  9. 9

    What makes events exclusive for VIP members?

    VIP events such as tournaments and quests are available only to VIP members. These events offer higher rewards, larger Prize Pools, and much more. The higher your VIP level, the more exclusive and rewarding the VIP events become.

Sign-up requirements

5 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mail
  2. Password

Sign in

  1. E-mail
  2. Password
  3. Password

Player complaints and reviews in Austria

9 records

9 of the 1,019 records about RocketPlay Casino come from players who state they are in Austria. The figures below are theirs alone; the casino page covers every market.

Total complaints

2

Fewer than 5 with a known outcome

Total reviews

7

Across all review sites

Player rating

3.29 / 5

7 ratings by these players

Share of all records

0.9%

of 1,019 about RocketPlay Casino

What players in Austria say about RocketPlay Casino

Players in Austria have filed 2 complaints and written 7 reviews about RocketPlay Casino. That is 0.9% of the 1,019 records about it from every market. Complaints make up 22% of their records, against 7.1% across all markets. Their reviews rate it 3.29 out of 5 on average (7 ratings), against 3.96 across all markets. 29% of their rated reviews give one or two stars; across all markets the share is 12%.

In the last 12 months: 1 complaint and 2 reviews.

A player counts as being in Austria when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about RocketPlay Casino in Austria, or compare the market with another one.

What the assistant can do
Austria and all markets
FigureAustriaAll markets
Complaints among all records22%7.1%
Average review rating, out of 53.293.96
Reviews rated 1–2 stars29%12%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 03

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–2–
20240–2–
20231–3–

A dash means too little data for that year.

Block 04

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru24–
Trustpilot–3–

Block 05

Latest complaints and reviews

The newest records about RocketPlay Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Account closed

    Resolved

    Austria · Casino Guru

  • Review

    5.0 of 5 stars

    Austria · Trustpilot

  • Review

    5.0 of 5 stars

    Austria · Trustpilot

  • Review

    1.0 of 5 stars

    Austria · Casino Guru

  • Complaint

    Documents rejected or requested again

    Resolved

    Austria · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about RocketPlay Casino in Austria

Does RocketPlay Casino have a loyalty programme in Austria?

Yes. Its loyalty programme for Austria has 9 tiers.

What does RocketPlay Casino ask for at registration in Austria?

The RocketPlay Casino registration form for Austria has 2 fields: e-mail, password.

How many complaints and reviews about RocketPlay Casino come from players in Austria?

9 of the 1,019 complaints and reviews about RocketPlay Casino come from players in Austria. Across all its markets, 70 complaints have a known outcome, and 94% of them were resolved.

Who owns RocketPlay Casino?

RocketPlay Casino is operated by Scores55 Tech B.V. and runs under the Makeberry Affiliates affiliate programme.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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