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RocketPlay Casinoin Australia

Player reviews and complaints from independent sites, alongside the facts we have recorded about RocketPlay Casino and its operator (Makeberry Affiliates).

rocketplay.com
Capture of the RocketPlay Casino website

About

RocketPlay Casino is an online casino operating under the Makeberry Affiliates affiliate programme. The site launched in 2020. It holds a licence from Curacao Gaming Control Board. The interface is available in 9 languages, among them English, German, Japanese, French. Accounts can be held in 14 currencies — Euros, US dollars, Canadian dollars, Australian dollars. Our database holds 9 welcome offers.

What we collected for the Australia market on RocketPlay Casino: 10 live offers. 1 loyalty tier.

Markets

This brand is listed in 14 markets. Pick one to see what it offers there.

Welcome bonuses

9 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Promotions

10 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Loyalty programme

1 entry

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

  1. 1

    What is VIP Customer Care for us?

    Privileged VIP Customer Care is a premium service offered exclusively to members of the VIP Club. It’s designed to provide faster, more personalised help — whether it’s resolving a request quickly or assisting with more complex issues.

Sign-up requirements

5 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mail
  2. Password

Sign in

  1. E-mail
  2. Password
  3. Password

Player Intelligence

987 records

What players report about RocketPlay Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

70

94% resolved, of those with a known outcome

Total reviews

917

Across all review sites

Player rating

4.28 / 5

Trustpilot 4.3 · AskGamblers 4.45 · Tribuna 4.1

GEO markets

35

Countries stated on 58% of records

AI-generated summary of player reviews

Players appreciate the fast withdrawals and easy deposit methods, which enhance their overall gaming experience. Additionally, the wide variety of games and excellent customer support are frequently highlighted as major positives.

Many players express frustration with technical issues and inconsistencies that disrupt gameplay, raising concerns about the platform's reliability. Additionally, there are complaints about the limited bonus offerings and high minimum deposit requirements.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
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202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal39%27
  • Account16%11
  • Bonus13%9
  • Deposit10%7
  • Technical8.6%6
  • KYC / verification7.1%5
  • Responsible gambling4.3%3
  • Payments & refunds1.4%1
  • Other1.4%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved93%65
  • Unresolved5.7%4
  • Open1.4%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
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202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
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202120222023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers, Tribuna.