Exclusive
150% up to €250 + 100 Free Spins at Spinrise Casino
- Bonus
- 150%
- Max bonus
- €250
- Free spins
- 100
- Min deposit
- €20
- Wagering
- 40x(d+b)
Wagering applies to deposit plus bonus.
Casino profile
Spinrise Casino
Player complaints and reviews about Spinrise Casino, plus its operator (Moon Partners), licences and welcome offers.
spinrise.com
Profile
- Website
- spinrise.com
- Established
- 2024
- Operator
- Moon Partnersaffiliate programme
- Company
- Metlait SRL
- Licences
- Languages
- English
- German
- Italian
- Norwegian
- French
- Currencies
- Australian dollars
- Canadian dollars
- Euros
- Swiss francs
- Danish krone
- Norwegian kroner
- New Zealand dollars
- Swedish kronor
- US dollars
- Bitcoin
- Ethereum
- Tether
- Litecoin
- Ripple
- TRON
- Dogecoin
About
Spinrise Casino belongs to the Moon Partners affiliate programme. The site launched in 2024. It holds a licence from Tobique Gaming Commission. The interface is available in 5 languages, including English, German, Italian, Norwegian. 16 account currencies are listed, including Australian dollars, Canadian dollars, Euros, Swiss francs. We list 11 welcome offers.
Spinrise Casino is listed in 10 markets, among them Canada, Germany, France and Belgium. On the Spinrise Casino site for Italy, we found a loyalty programme with 6 tiers. In Italy, Spinrise Casino accepts 17 payment methods, among them It, Bronze, Silver and Gold.
Markets
This brand is listed in 10 markets. Pick one to see what it offers there.
Welcome bonuses
11 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Exclusive
50 Free Spins at Spinrise Casino
- Free spins
- 50
- Min deposit
- No deposit required
- Max bet
- €1
125% up to €3333 + 125 Free Spins, HighRoller Bonus at Spinrise Casino
- Bonus
- 125%
- Max bonus
- €3333
- Min deposit
- €250
- Wagering
- 40x(d+b)
Wagering applies to deposit plus bonus.
111% up to €777 + 111 Free Spins, 1st Deposit at Spinrise Casino
- Bonus
- 111%
- Max bonus
- €777
- Min deposit
- €20
- Wagering
- 40x(d+b)
Wagering applies to deposit plus bonus.
111% up to 7770 NOK + 111 Free Spins, 1st Deposit at Spinrise Casino
- Bonus
- 111%
- Max bonus
- 7770 NOK
- Min deposit
- 200 NOK
- Wagering
- 40x(d+b)
Wagering applies to deposit plus bonus.
111% up to 777 CAD + 111 Free Spins, 1st Deposit at Spinrise Casino
- Bonus
- 111%
- Max bonus
- 777 CAD
- Min deposit
- 30 CAD
- Wagering
- 40x(d+b)
Wagering applies to deposit plus bonus.
111% up to 777 NZD + 111 Free Spins, 1st Deposit at Spinrise Casino
- Bonus
- 111%
- Max bonus
- 777 NZD
- Min deposit
- 30 NZD
- Wagering
- 40x(d+b)
Wagering applies to deposit plus bonus.
77% up to €1111 + 77 Free Spins, 2nd Deposit at Spinrise Casino
- Bonus
- 77%
- Max bonus
- €1111
- Min deposit
- €20
- Wagering
- 40x(d+b)
Wagering applies to deposit plus bonus.
55% up to €1111 + 55 Free Spins, 3rd Deposit at Spinrise Casino
- Bonus
- 55%
- Max bonus
- €1111
- Min deposit
- €20
- Wagering
- 40x(d+b)
Wagering applies to deposit plus bonus.
Up to 100 Free Spins on Wednesdays at Spinrise Casino
- Free spins
- 100
- Min deposit
- €30
- Max bet
- €5
Up to 1 BTC, Crypto Bonus at Spinrise Casino
- Max bonus
- 1 BTC
- Min deposit
- 20 USDT
- Wagering
- 40x(d+b)
Wagering applies to deposit plus bonus.
Loyalty programme
6 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
- 1
Gestione personalizzata del conto
Goditi l'assistenza dedicata del tuo host VIP esclusivo, disponibile ogni volta che hai bisogno di supporto. Il tuo host garantisce un'esperienza di gioco fluida e personalizzata.
- 2
Bonus e promozioni esclusivi
Sperimenta bonus di livello superiore creati esclusivamente per i membri VIP. Queste promozioni uniche sono progettate per offrire un'esperienza di gioco senza pari.
- 3
Nessun limite
Approfitta di un approccio flessibile e personalizzato alle regole e ai limiti. Lavora direttamente con il tuo host VIP per negoziare i termini e personalizzare la tua esperienza.
- 4
Offerte su misura
Ricevi offerte su misura progettate per adattarsi alle tue preferenze e abitudini di gioco, garantendo un percorso veramente personalizzato.
- 5
Assistenza clienti prioritaria
Ottieni l'accesso al supporto prioritario 24/7. Il nostro team di supporto VIP ridefinisce il servizio clienti, offrendo la migliore esperienza possibile.
- 6
Accesso a giochi ed eventi esclusivi
Sblocca opportunità per giocare a giochi esclusivi di marca e partecipare a speciali eventi offline per avere la possibilità di vincere premi ancora più grandi.
Payment methods
17 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
| method | currency | category | provider | min | max |
|---|---|---|---|---|---|
| Currency not stated on the page | |||||
| It | – | Other | – | – | – |
| Bronze | – | Other | – | – | – |
| Silver | – | Other | – | – | – |
| Gold | – | Other | – | – | – |
| Platinum | – | Other | – | – | – |
| Ruby | – | Other | – | – | – |
| _ | – | Other | – | – | – |
| En-nz | – | Other | – | – | – |
| En-au | – | Other | – | – | – |
| En-ca | – | Other | – | – | – |
| De-at | – | Other | – | – | – |
| De-ch | – | Other | – | – | – |
| Fr-ch | – | Other | – | – | – |
| Fr-ca | – | Other | – | – | – |
| It-ch | – | Other | – | – | – |
| Es-mx | – | Other | – | – | – |
| Pt-mz | – | Other | – | – | – |
Currency not stated on the page
It
Other
–
Bronze
Other
–
Silver
Other
–
Gold
Other
–
Platinum
Other
–
Ruby
Other
–
_
Other
–
En-nz
Other
–
En-au
Other
–
En-ca
Other
–
De-at
Other
–
De-ch
Other
–
Fr-ch
Other
–
Fr-ca
Other
–
It-ch
Other
–
Es-mx
Other
–
Pt-mz
Other
–
Cashier read on August 11, 2026
Player Intelligence
706 records
What players report about Spinrise Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
85
81% resolved, of those with a known outcome
Total reviews
621
Across all review sites
Player rating
4.28 / 5
Trustpilot 3.9 · AskGamblers 4.65
GEO markets
17
Countries stated on 72% of records
Spinrise Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Spinrise Casino, the way Player Intelligence PRO computes it.
Since 2025, players have posted 85 complaints and 621 reviews about Spinrise Casino on 5 sites. In the 12 months to November 4, 2026, they filed 55 complaints and posted 498 reviews. That is 129% more complaints than in the 12 months before (24). Reviews are up 447% on the 12 months before (91). The average review rating rose from 3.03 to 4.0 out of 5 year on year. Of the complaints with a known outcome, 80% were resolved in the last 12 months, against 88% in the 12 months before.
The problem players report most often is “Self-exclusion”: 34% of the 82 complaints with a labelled problem. Next come “Account not closed on request” (33%) and “Withdrawal delay” (7.3%). Complaints about “Responsible gambling” make up 40% of those with a topic, against 1.7% across all brands.
Of the 83 complaints with a known outcome, 81% were resolved, against 59% across all brands. That puts Spinrise Casino 809th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 100%.
Reviewers give Spinrise Casino 3.88 out of 5 on average over 621 rated reviews, against 3.44 across all brands. 74% of the ratings are four or five stars, and 24% are one or two. The review sites’ own scores average 4.28 out of 5 across 2 sites. By that score, Spinrise Casino ranks 490th of 4,286 rated casinos. Reviewers most often praise “Games” (251 reviews), “Customer support” (208 reviews) and “Website & app” (185 reviews). The most common criticism concerns “Customer support” (68 reviews), “Account” (62 reviews) and “Withdrawals” (59 reviews).
The countries players state most often are Australia (29%), Canada (27%) and Germany (10%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Spinrise Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Players appreciate the sleek design and user-friendly interface of Spinrise Casino, which makes navigation easy and enjoyable. The variety of games and fast withdrawal processes are also frequently highlighted as major positives.
Some players expressed frustration with the lack of responsible gambling tools and the difficulty in setting deposit limits. Additionally, there are complaints about delays in the withdrawal process and unsatisfactory customer support responses regarding account management.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
41
20252026
| Period | Value |
|---|---|
| 2025 | 41 |
| 2026 | 40 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Self-exclusion34%28
- Account not closed on request33%27
- Withdrawal delay7.3%6
- Withdrawal limits6.1%5
- Bonus winnings confiscated4.9%4
- Gambling limits4.9%4
- Bonus not credited2.4%2
- Withdrawal refused2.4%2
- Other problems4.9%4
Block 03
Complaint categories
- Responsible gambling40%34
- Account33%28
- Withdrawal14%12
- Bonus8.3%7
- Deposit1.2%1
- Other1.2%1
- Payments & refunds1.2%1
Block 04
Complaint status
- Resolved79%67
- Unresolved19%16
- No status published1.2%1
- Closed without an outcome1.2%1
Block 05
Spinrise Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Spinrise Casino | All brands |
|---|---|---|
| Complaints resolved | 81% | 59% |
| Average review rating | 3.88 | 3.44 |
| Complaints per 100 reviews | 13.7 | 26.4 |
| Share of “Responsible gambling” complaints | 40% | 1.7% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
447
20252026
| Period | Value |
|---|---|
| 2025 | 174 |
| 2026 | 447 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars63%393
- 4 stars11%67
- 3 stars2.4%15
- 2 stars1.4%9
- 1 star22%137
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games44%251
- Customer support37%208
- Website & app33%185
- Withdrawals22%122
- Bonuses21%117
- Deposits & payment methods9.7%55
Criticised
- Customer support12%68
- Account11%62
- Withdrawals10%59
- Trust & licence7.8%44
- Bonuses7.1%40
- Responsible gambling6.9%39
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
3.67
3.96
20252026
| Period | Value |
|---|---|
| 2025 | 3.67 |
| 2026 | 3.96 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Australia29%150
- Canada27%140
- Germany10%53
- New Zealand7.6%39
- Ireland4.7%24
- Austria4.1%21
- Italy3.3%17
- Norway3.3%17
- Switzerland2.9%15
- Spain1.8%9
- Other countries5.1%26
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 40 | 73% | 447 | 3.96 |
| 2025 | 41 | 93% | 174 | 3.67 |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 408 | 3.9 / 5 |
| AskGamblers | 22 | 177 | 4.65 / 5 |
| Casino Guru | 62 | 35 | – |
| CasinoReviews | 1 | – | – |
| latestcasinobonuses.bet | – | 1 | – |
Block 13
Latest complaints and reviews
The newest records about Spinrise Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
5.0 of 5 stars
Finland · Trustpilot
- Review
4.0 of 5 stars
Australia · Trustpilot
- Complaint
Account not closed on request
ResolvedNew Zealand · Casino Guru
- Complaint
Refund
UnresolvedCanada · AskGamblers
- Complaint
Bonus not credited
ResolvedSwitzerland · Casino Guru
78 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Questions about Spinrise Casino
Who owns Spinrise Casino?
Spinrise Casino is operated by Metlait SRL and runs under the Moon Partners affiliate programme.
Is Spinrise Casino licensed?
Yes. Spinrise Casino holds a licence from Tobique Gaming Commission.
When was Spinrise Casino founded?
Spinrise Casino launched in 2024.
Which currencies does Spinrise Casino accept?
Currencies listed for Spinrise Casino: Australian dollars, Canadian dollars, Euros, Swiss francs, Danish krone, Norwegian kroner, New Zealand dollars, Swedish kronor and 8 more. Its site is available in 5 languages: English, German, Italian, Norwegian and 1 more.
What welcome bonuses does Spinrise Casino offer?
11 welcome offers are listed for Spinrise Casino. The first on the list is “150% up to €250 + 100 Free Spins at Spinrise Casino”, with a 40× wagering requirement.
Which countries is Spinrise Casino available in?
Spinrise Casino is listed in 10 markets: Australia, Austria, Belgium, Canada, France, Germany, Italy, New Zealand and 2 more.
Which payment methods does Spinrise Casino accept in Italy?
The Spinrise Casino cashier for Italy lists 17 payment methods: It, Bronze, Silver, Gold, Platinum, Ruby and 11 more.
Does Spinrise Casino have a loyalty programme in Italy?
Yes. Its loyalty programme for Italy has 6 tiers.
What do players say about Spinrise Casino?
Players have filed 85 complaints and written 621 reviews about Spinrise Casino. Players rate Spinrise Casino 4.28 out of 5 on average across the 2 sites that publish one.
What do players complain about most at Spinrise Casino?
“Self-exclusion” – 34% of the 82 complaints about Spinrise Casino with a labelled problem. Followed by “Account not closed on request” (33%) and “Withdrawal delay” (7.3%).
Do players report withdrawal problems at Spinrise Casino?
Withdrawals are the topic of 12 complaints about Spinrise Casino: 14% of the 84 with a topic. The most common withdrawal problem is “Withdrawal delay” (50% of them). Of the withdrawal complaints with a known outcome, 100% were resolved.
Does Spinrise Casino resolve player complaints?
81% of the 83 complaints about Spinrise Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Spinrise Casino is 809th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Spinrise Casino?
Praised most: “Games”, “Customer support” and “Website & app”. Criticised most: “Customer support”, “Account” and “Withdrawals”. 74% of the rated reviews give four or five stars, and 24% give one or two.
How many complaints has Spinrise Casino received in the last 12 months?
In the 12 months to November 4, 2026, players filed 55 complaints about Spinrise Casino. That is 129% more than in the 12 months before, when there were 24.
Where do Spinrise Casino’s players come from?
The countries named most often in complaints and reviews about Spinrise Casino are Australia (29%), Canada (27%) and Germany (10%).
Screenshots
2 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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Casinos that share a market, a licence or an operator with Spinrise Casino, and ones players rate about the same.
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Other casinos licensed by Tobique Gaming Commission
Other brands of Moon Partners
Rated alike by players
Casinos whose player rating is closest to that of Spinrise Casino.
