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PokerStars Casino in France

Player complaints and reviews about PokerStars Casino, plus its operator (Stars Affiliate Club), licences and welcome offers.

starsweb.pokerstarscasino.eu
Capture of the PokerStars Casino website

About

On the PokerStars Casino site for France, we found 4 promotions.

PokerStars Casino belongs to the Stars Affiliate Club affiliate programme. The site launched in 2015. It holds licences from Alcohol and Gaming Commission of Ontario, Danish Gambling Authority, Isle of Man Gambling Supervision Commission, Malta Gaming Authority. The interface is available in 7 languages, including English, German, French, Russian. 4 account currencies are listed: Canadian dollars, Euros, British pounds sterling, US dollars. We list 4 welcome offers.

Markets

This brand is listed in 7 markets. Pick one to see what it offers there.

Welcome bonuses

4 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in France

339 records

339 of the 8,585 records about PokerStars Casino come from players who state they are in France. The figures below are theirs alone; the casino page covers every market.

Total complaints

0

No outcome published

Total reviews

339

Across all review sites

Player rating

1.23 / 5

339 ratings by these players

Share of all records

3.9%

of 8,585 about PokerStars Casino

What players in France say about PokerStars Casino

Players in France have filed no complaints and written 339 reviews about PokerStars Casino. That is 3.9% of the 8,585 records about it from every market. Their reviews rate it 1.23 out of 5 on average (339 ratings), against 2.3 across all markets. 94% of their rated reviews give one or two stars; across all markets the share is 65%.

In the last 12 months: no complaints and 72 reviews.

A player counts as being in France when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about PokerStars Casino in France, or compare the market with another one.

France and all markets
FigureFranceAll markets
Average review rating, out of 51.232.3
Reviews rated 1–2 stars94%65%

Block 01

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20192020202120222023202420252026
Reviews count

Block 02

Review stars

How the rated reviews split by star.

  • 5 stars3.8%13
  • 4 stars0.3%1
  • 3 stars1.8%6
  • 2 stars2.9%10
  • 1 star91%309
Share of 339 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 03

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support2.5%8
  • Fairness & RTP1.2%4
  • Games0.6%2
  • KYC / verification0.6%2
  • Bonuses0.3%1
  • Website & app0.3%1
Share of the 326 reviews that name at least one aspect.reviews

Criticised

  • Fairness & RTP46%149
  • Customer support27%88
  • KYC / verification21%69
  • Withdrawals21%67
  • Bonuses12%40
  • Account12%39
Share of the 326 reviews that name at least one aspect.reviews

Block 04

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2020202120222023202420252026
Rating history

Block 05

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–611.34
20250–871.22
20240–671.28
20230–281.0
20220–301.17
20210–361.31
20200–291.07
20190–1–

A dash means too little data for that year.

Block 06

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–339–

Block 07

Latest complaints and reviews

The newest records about PokerStars Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    2.0 of 5 stars

    France · Trustpilot

  • Review

    1.0 of 5 stars

    France · Trustpilot

  • Review

    1.0 of 5 stars

    France · Trustpilot

  • Review

    3.0 of 5 stars

    France · Trustpilot

  • Review

    1.0 of 5 stars

    France · Trustpilot

4 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about PokerStars Casino in France

What bonuses and promotions does PokerStars Casino run in France?

We read 4 live offers for France on the PokerStars Casino site itself.

How many complaints and reviews about PokerStars Casino come from players in France?

339 of the 8,585 complaints and reviews about PokerStars Casino come from players in France. Across all its markets, 376 complaints have a known outcome, and 82% of them were resolved.

Who owns PokerStars Casino?

PokerStars Casino is operated by TSG Interactive Gaming Europe Limited and runs under the Stars Affiliate Club affiliate programme.