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PokerStars Casinoin United Kingdom
Player reviews and complaints from independent sites, alongside the facts we have recorded about PokerStars Casino and its operator (Stars Affiliate Club).
starsweb.pokerstarscasino.eu
Profile
- Website
- starsweb.pokerstarscasino.eu
- Established
- 2015
- Operator
- Stars Affiliate Clubaffiliate programme
- Company
- TSG Interactive Gaming Europe Limited
- Licences
- Languages
- English
- German
- French
- Russian
- Danish
- Romanian
- Polish
- Currencies
- Canadian dollars
- Euros
- British pounds sterling
- US dollars
About
PokerStars Casino is an online casino operating under the Stars Affiliate Club affiliate programme. The site launched in 2015. It holds licences from Alcohol and Gaming Commission of Ontario, Danish Gambling Authority, Isle of Man Gambling Supervision Commission, Malta Gaming Authority. The interface is available in 7 languages, among them English, German, French, Russian. Accounts can be held in 4 currencies — Canadian dollars, Euros, British pounds sterling, US dollars. Our database holds 4 welcome offers.
What we collected for the United Kingdom market on PokerStars Casino: 1 live offer.
Markets
This brand is listed in 7 markets. Pick one to see what it offers there.
Welcome bonuses
1 entry
Read from the casino's own pages. Terms change without notice — check them on the operator's site.
Player Intelligence
8,276 records
What players report about PokerStars Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
381
82% resolved, of those with a known outcome
Total reviews
7,895
Across all review sites
Player rating
3.81 / 5
Trustpilot 3.2 · AskGamblers 2.75 · casino.ru 4.7 · Tribuna 4.6
GEO markets
108
Countries stated on 96% of records
AI-generated summary of player reviews
Players appreciate the fast and reliable deposits and withdrawals, as well as the extensive selection of casino games. The loyalty program is also highlighted, rewarding regular players with benefits and exclusive offers.
Players dislike that the promotions could be more personalized and feel that customer support does not respond as quickly as desired. Some recommend the casino but advise to approach it with moderate expectations.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
111
2007200920112013201520172019202120232026
Block 02
Complaint categories
- Account39%150
- KYC / verification23%89
- Withdrawal17%66
- Other5.5%21
- Technical4.7%18
- Payments & refunds3.9%15
- Responsible gambling2.9%11
- Bonus1.8%7
- Deposit0.8%3
- Customer support0.3%1
Block 03
Complaint status
- Resolved81%308
- Unresolved18%68
- Closed without an outcome0.8%3
- Open0.3%1
- Status we do not recognise yet0.3%1
Block 04
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
1,979
2008201020122014201620182020202220242026
Block 05
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
5
5
5
3.8
3
4.25
4.57
2.91
1.64
1.83
1.61
1.41
1.32
1.33
1.3
1.21
2.59
2.75
3.11
2008200920102011201220132014201520162017201820192020202120222023202420252026
Every complaint and review behind these numbers — with filters, comparison, GEO, platforms, operators and monitoring — in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers, casino.ru, Tribuna.
