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Casino profile

Playamo Casino in Australia

Player complaints and reviews about Playamo Casino, plus its operator (Playamo Partners), licences and welcome offers.

playamo.com
playamo.com
Capture of the Playamo Casino website

Profile

Website
playamo.com
Established
2016
Operator
Playamo Partnersaffiliate programme
Company
Novatrix SRL
Licences
Languages
  • English
  • Russian
  • German
  • Finnish
  • French
  • Italian
  • Spanish
  • Japanese
  • Chinese
  • Hindi
Currencies
  • Euros
  • Australian dollars
  • Canadian dollars
  • US dollars
  • Norwegian kroner
  • Polish zlotys
  • Czech Republic korunas
  • New Zealand dollars
  • South African Rand
  • Japanese yen
  • Bitcoin
  • Bitcoin Cash
  • Litecoin
  • Dogecoin
  • Ethereum
  • Tether
  • Hungarian forints
  • Indian rupees
  • Brazilian reals Show more

About

On the Playamo Casino site for Australia, we found 8 promotions and a loyalty programme with 10 tiers. The registration form for Australia has 4 fields; the required ones include e-mail and password.

Playamo Casino belongs to the Playamo Partners affiliate programme. The site launched in 2016. It holds licences from Anjouan Gaming Board, Tobique Gaming Commission. The interface is available in 10 languages, including English, Russian, German, Finnish. 19 account currencies are listed, including Euros, Australian dollars, Canadian dollars, US dollars. We list 6 welcome offers.

Markets

This brand is listed in 15 markets. Pick one to see what it offers there.

Welcome bonuses

6 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

8 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

10 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    AMATEUR

    Level 1

  2. 2

    ROOKIE

    Level 2

  3. 3

    INTERMEDIATE

    Level 3

  4. 4

    PRO

    Level 4

  5. 5

    STAR

    Level 5

  6. 6

    SUPERSTAR

    Level 6

  7. 7

    VIP

    Level 7

  8. 8

    DIAMOND

    Level 8

  9. 9

    ROYAL VIP

    Level 9

  10. 10

    GODLIKE

    Level 10

Sign-up requirements

6 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mailrequired
  2. Passwordrequired
  3. Currency
  4. Country

Sign in

  1. E-mail
  2. Password

Player complaints and reviews in Australia

205 records

205 of the 1,100 records about Playamo Casino come from players who state they are in Australia. The figures below are theirs alone; the casino page covers every market.

Total complaints

34

91% resolved, of those with a known outcome

Total reviews

171

Across all review sites

Player rating

4.39 / 5

171 ratings by these players

Share of all records

19%

of 1,100 about Playamo Casino

What players in Australia say about Playamo Casino

Players in Australia have filed 34 complaints and written 171 reviews about Playamo Casino. That is 19% of the 1,100 records about it from every market. Complaints make up 17% of their records, against 22% across all markets. Their reviews rate it 4.39 out of 5 on average (171 ratings), against 3.96 across all markets. 12% of their rated reviews give one or two stars; across all markets the share is 20%.

The most common problem in their complaints is “Withdrawal delay”: 24% of 29 complaints with a labelled problem (20% across all markets). 91% of their 34 complaints with a known outcome were resolved, against 83% across all markets. In the last 12 months: 2 complaints and 18 reviews.

A player counts as being in Australia when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Playamo Casino in Australia, or compare the market with another one.

What the assistant can do
Australia and all markets
FigureAustraliaAll markets
Complaints among all records17%22%
Resolved, of complaints with a known outcome91%83%
Average review rating, out of 54.393.96
Reviews rated 1–2 stars12%20%
Withdrawal delay, of labelled complaints24%20%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
201820192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay24%7
  • Account closed14%4
  • Withdrawal refused14%4
  • Registration10%3
  • Bonus winnings confiscated6.9%2
  • Bonus not credited6.9%2
  • Documents rejected or requested again6.9%2
  • Account blocked3.4%1
  • Other problems14%4
Share of the 29 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal35%12
  • Account29%10
  • Bonus12%4
  • Other12%4
  • KYC / verification8.8%3
  • Responsible gambling2.9%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved91%31
  • Unresolved8.8%3
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars75%128
  • 4 stars11%18
  • 3 stars2.3%4
  • 2 stars3.5%6
  • 1 star8.8%15
Share of 171 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • VIP & loyalty53%88
  • Customer support49%82
  • Games47%79
  • Withdrawals45%75
  • Bonuses22%36
  • Website & app19%32
Share of the 167 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals13%21
  • Bonuses6%10
  • Customer support4.2%7
  • KYC / verification3.6%6
  • Trust & licence3.6%6
  • Fairness & RTP3%5
Share of the 167 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202320242025
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262–15–
20251–614.25
20241–664.62
20230–244.42
20220–4–
20214–1–
20201593%0–
20197–0–
20184–0–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–138–
Casino Guru2033–
AskGamblers14––

Block 11

Latest complaints and reviews

The newest records about Playamo Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    4.0 of 5 stars

    Australia · Trustpilot

  • Review

    5.0 of 5 stars

    Australia · Trustpilot

  • Complaint

    Bonus winnings confiscated

    Resolved

    Australia · Casino Guru

  • Complaint

    Account closed

    Unresolved

    Australia · Casino Guru

  • Complaint

    Self-exclusion

    Resolved

    Australia · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Playamo Casino in Australia

What bonuses and promotions does Playamo Casino run in Australia?

We read 8 live offers for Australia on the Playamo Casino site itself.

Does Playamo Casino have a loyalty programme in Australia?

Yes. Its loyalty programme for Australia has 10 tiers.

What does Playamo Casino ask for at registration in Australia?

The Playamo Casino registration form for Australia has 4 fields: e-mail, password, currency, country. Marked as required: e-mail, password.

How many complaints and reviews about Playamo Casino come from players in Australia?

205 of the 1,100 complaints and reviews about Playamo Casino come from players in Australia. Across all its markets, 242 complaints have a known outcome, and 83% of them were resolved.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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