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Casino profile

Freespinz Casino

Player complaints and reviews about Freespinz Casino, plus its operator (Freespinz Affiliates), licences and welcome offers.

freespinz.com
Capture of the Freespinz Casino website

About

Freespinz Casino belongs to the Freespinz Affiliates affiliate programme. The site launched in 2024. It holds a licence from Costa Rica Gambling. The interface is available in 5 languages, including English, Russian, Spanish, French. 19 account currencies are listed, including Euros, US dollars, Canadian dollars, Australian dollars. We list 9 welcome offers.

Freespinz Casino is listed in 11 markets, among them Canada, Germany, France and Belgium. On the Freespinz Casino site for Austria, we found 8 promotions. In Austria, Freespinz Casino accepts 8 payment methods, among them Bank Transfer, Cryptocurrencies, Interac and Mastercard. Its crypto options cover 9 coins, including Bitcoin, Ethereum, Litecoin and USDT.

Markets

This brand is listed in 11 markets. Pick one to see what it offers there.

Welcome bonuses

9 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

8 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Payment methods

16 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Currency not stated on the page

  • Bank Transfer

    Bank transfer

    –

  • Bitcoin

    Cryptocurrency

    –

  • Ethereum

    Cryptocurrency

    –

  • Litecoin

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • Cardano

    Cryptocurrency

    –

  • Dogecoin

    Cryptocurrency

    –

  • XRP

    Cryptocurrency

    –

  • Tron

    Cryptocurrency

    –

  • Bitcoin Cash

    Cryptocurrency

    –

  • Interac

    Bank transfer

    –

  • Mastercard

    Card

    –

  • MuchBetter

    E-wallet

    –

  • PayDo

    E-wallet

    –

  • Usdcoin

    Other

    –

  • Visa

    Card

    –

Sign-up requirements

2 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Sign in

  1. Username
  2. Password

Player Intelligence

53 records

What players report about Freespinz Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

5

80% resolved, of those with a known outcome

Total reviews

48

Across all review sites

Player rating

4.05 / 5

Trustpilot 3.8 · AskGamblers 4.3

GEO markets

17

Countries stated on 83% of records

Freespinz Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Freespinz Casino, the way Player Intelligence PRO computes it.

Since 2025, players have posted 5 complaints and 48 reviews about Freespinz Casino on 3 sites. In the 12 months to November 5, 2026, they filed 4 complaints and posted 31 reviews. Reviews are up 138% on the 12 months before (13).

Reviewers give Freespinz Casino 3.42 out of 5 on average over 48 rated reviews, against 3.44 across all brands. 58% of the ratings are four or five stars, and 40% are one or two. The review sites’ own scores average 4.05 out of 5 across 2 sites. By that score, Freespinz Casino ranks 711th of 4,287 rated casinos. Reviewers most often praise “Games” (10 reviews), “Withdrawals” (10 reviews) and “Bonuses” (8 reviews). The most common criticism concerns “Trust & licence” (8 reviews), “Bonuses” (7 reviews) and “Withdrawals” (7 reviews).

The countries players state most often are Hungary (27%), Greece (9.1%) and India (9.1%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about Freespinz Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciate the great selection of games and attractive bonuses offered by the casino. Additionally, many have noted that withdrawals are usually processed quickly.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint categories

  • Withdrawal80%4
  • Bonus20%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved80%4
  • Unresolved20%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars58%28
  • 3 stars2.1%1
  • 2 stars6.3%3
  • 1 star33%16
Share of 48 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games28%10
  • Withdrawals28%10
  • Bonuses22%8
  • VIP & loyalty22%8
  • Website & app19%7
  • Customer support14%5
Share of the 36 reviews that name at least one aspect.reviews

Criticised

  • Trust & licence22%8
  • Bonuses19%7
  • Withdrawals19%7
  • Customer support17%6
  • Account11%4
  • Website & app5.6%2
Share of the 36 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Hungary27%12
  • Greece9.1%4
  • India9.1%4
  • United States9.1%4
  • Belgium6.8%3
  • Slovakia6.8%3
  • Indonesia4.5%2
  • Ireland4.5%2
  • New Zealand4.5%2
  • Brazil2.3%1
  • Other countries16%7
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20264–274.35
20251–212.21

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–423.8 / 5
AskGamblers554.3 / 5
latestcasinobonuses.bet–1–

Block 11

Latest complaints and reviews

The newest records about Freespinz Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Belgium · Trustpilot

  • Review

    5.0 of 5 stars

    Belgium · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved
  • Complaint

    Withdrawal refused

    Resolved

    Nigeria · AskGamblers

  • Complaint

    Withdrawal delay

    Resolved

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Freespinz Casino

Who owns Freespinz Casino?

Freespinz Casino is operated by Pacific Odds S.R.L. and runs under the Freespinz Affiliates affiliate programme.

Is Freespinz Casino licensed?

Yes. Freespinz Casino holds a licence from Costa Rica Gambling.

When was Freespinz Casino founded?

Freespinz Casino launched in 2024.

Which currencies does Freespinz Casino accept?

Currencies listed for Freespinz Casino: Euros, US dollars, Canadian dollars, Australian dollars, New Zealand dollars, Swiss francs, Indian rupees, Polish zlotys and 11 more. Its site is available in 5 languages: English, Russian, Spanish, French and 1 more.

What welcome bonuses does Freespinz Casino offer?

9 welcome offers are listed for Freespinz Casino. The first on the list is “120% up to C$1,900”, with a 30× wagering requirement.

Which countries is Freespinz Casino available in?

Freespinz Casino is listed in 11 markets: Australia, Austria, Belgium, Canada, Chile, France, Germany, India and 3 more.

Which payment methods does Freespinz Casino accept in Austria?

The Freespinz Casino cashier for Austria lists 8 payment methods: Bank Transfer, Cryptocurrencies, Interac, Mastercard, MuchBetter, PayDo and 2 more. For crypto, it takes 9 coins: Bitcoin, Ethereum, Litecoin, USDT and 5 more.

What bonuses and promotions does Freespinz Casino run in Austria?

We read 8 live offers for Austria on the Freespinz Casino site itself.

What do players say about Freespinz Casino?

Players have filed 5 complaints and written 48 reviews about Freespinz Casino. Players rate Freespinz Casino 4.05 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about Freespinz Casino?

Praised most: “Games”, “Withdrawals” and “Bonuses”. Criticised most: “Trust & licence”, “Bonuses” and “Withdrawals”. 58% of the rated reviews give four or five stars, and 40% give one or two.

How many complaints has Freespinz Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 4 complaints about Freespinz Casino.

Where do Freespinz Casino’s players come from?

The countries named most often in complaints and reviews about Freespinz Casino are Hungary (27%), Greece (9.1%) and India (9.1%).