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FastPay Casino

Player reviews and complaints from independent sites, alongside the facts we have recorded about FastPay Casino and its operator (Novatrix S.R.L.).

fastpay-casino.com

About

FastPay Casino is an online casino operating under the Novatrix S.R.L. affiliate programme. The site launched in 2018. It holds licences from Anjouan Gaming Board, Tobique Gaming Commission. The interface is available in 6 languages, among them Finnish, English, French, German. Accounts can be held in 16 currencies — Euros, US dollars, Australian dollars, Canadian dollars. Our database holds 3 welcome offers.

Markets

This brand is listed in 10 markets. Pick one to see what it offers there.

Welcome bonuses

3 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Player Intelligence

327 records

What players report about FastPay Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

72

71% resolved, of those with a known outcome

Total reviews

255

Across all review sites

Player rating

3.85 / 5

Trustpilot 4.1 · affgambler.ru 2.76 · casino.ru 4.7

GEO markets

30

Countries stated on 98% of records

AI-generated summary of player reviews

Players frequently praise the diverse game selection and efficient payments, with positive feedback notably outweighing concerns in those areas. Verification processes and customer support, however, generate a more balanced mix of feedback, suggesting room for improvement.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2019202020212022202320242025
Complaints count

Block 02

Complaint categories

  • Account35%25
  • Withdrawal31%22
  • Payments & refunds13%9
  • Other6.9%5
  • Bonus6.9%5
  • Responsible gambling2.8%2
  • KYC / verification2.8%2
  • Technical1.4%1
  • Customer support1.4%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved71%51
  • Unresolved29%21
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
201820192020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
201820192020202120222023202420252026
Rating history

Player ratings from Trustpilot, affgambler.ru, casino.ru.