Casino profile

AstralBet Casino

Player complaints and reviews about AstralBet Casino, plus its operator (GoWild Partners), licences and welcome offers.

About

AstralBet Casino belongs to the GoWild Partners affiliate programme. The site launched in 2016. It holds a licence from Malta Gaming Authority. The interface is available in 3 languages: English, Finnish, German. 5 account currencies are listed, including Australian dollars, Canadian dollars, Euros, Norwegian kroner.

AstralBet Casino is listed in 4 markets: Canada, Germany, Australia and Finland.

Markets

This brand is listed in 4 markets. Pick one to see what it offers there.

Player Intelligence

31 records

What players report about AstralBet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

78% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

2.75 / 5

AskGamblers 2.6 · Trustpilot 2.9

GEO markets

Countries stated on 23% of records

AstralBet Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about AstralBet Casino, the way Player Intelligence PRO computes it.

Since 2017, players have posted 9 complaints and 22 reviews about AstralBet Casino on 3 sites.

Reviewers give AstralBet Casino 2.52 out of 5 on average over 22 rated reviews, against 3.44 across all brands. 41% of the ratings are four or five stars, and 45% are one or two. The review sites’ own scores average 2.75 out of 5 across 2 sites. By that score, AstralBet Casino ranks 2,872nd of 4,287 rated casinos. Reviewers most often praise “Games” (11 reviews), “Website & app” (7 reviews) and “Customer support” (6 reviews). The most common criticism concerns “Bonuses” (9 reviews) and “Withdrawals” (7 reviews).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about AstralBet Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

2017201820192020

Complaints count

Period	Value
2017	1
2018	0
2019	4
2020	4

Block 02

Complaint categories

Account33%3
Bonus22%2
Withdrawal22%2
KYC / verification11%1
Other11%1

Share of complaints by category.complaints

Block 03

Complaint status

Resolved78%7
Unresolved22%2

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

20172018201920202021202220232024

Reviews count

Period	Value
2017	9
2018	4
2019	4
2020	4
2021	0
2022	0
2023	0
2024	1

Block 05

Review stars

How the rated reviews split by star.

5 stars27%6
4 stars14%3
3 stars14%3
2 stars9.1%2
1 star36%8

Share of 22 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

Games55%11
Website & app35%7
Customer support30%6
Withdrawals30%6
KYC / verification25%5
Bonuses20%4

Share of the 20 reviews that name at least one aspect.reviews

Criticised

Bonuses45%9
Withdrawals35%7
Website & app15%3
Trust & licence15%3
Account10%2
Games10%2

Share of the 20 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

2.56

1.75

3.38

2.75

20172018201920202021202220232024

Rating history

Period	Value
2017	2.56
2018	1.75
2019	3.38
2020	2.75
2021	0
2022	0
2023	0
2024	1

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

Germany43%3
New Zealand14%1
Portugal14%1
Slovenia14%1
Ukraine14%1

Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2024	0	–	1	–
2020	4	–	4	–
2019	4	–	4	–
2018	0	–	4	–
2017	1	–	9	–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
AskGamblers	4	20	2.6 / 5
Casino Guru	5	–	–
Trustpilot	–	2	2.9 / 5

Block 11

Latest complaints and reviews

The newest records about AstralBet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewNov 1, 2024
1.0 of 5 stars
Germany · Trustpilot
ComplaintNov 20, 2020
Other
Resolved
Slovenia · Casino Guru
ReviewOct 21, 2020
3.0 of 5 stars
Germany · Trustpilot
ComplaintJun 23, 2020
Withdrawal refused
Resolved
Germany · Casino Guru
ComplaintApr 24, 2020
Bonus winnings confiscated
Resolved
Portugal · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from AskGamblers, Trustpilot.

Questions about AstralBet Casino

Who owns AstralBet Casino?

AstralBet Casino is operated by Go Wild Malta Limited and runs under the GoWild Partners affiliate programme.

Is AstralBet Casino licensed?

Yes. AstralBet Casino holds a licence from Malta Gaming Authority.

When was AstralBet Casino founded?

AstralBet Casino launched in 2016.

Which currencies does AstralBet Casino accept?

Currencies listed for AstralBet Casino: Australian dollars, Canadian dollars, Euros, Norwegian kroner, US dollars. Its site is available in 3 languages: English, Finnish, German.

Which countries is AstralBet Casino available in?

AstralBet Casino is listed in 4 markets: Australia, Canada, Finland, Germany.

What do players say about AstralBet Casino?

Players have filed 9 complaints and written 22 reviews about AstralBet Casino. Players rate AstralBet Casino 2.75 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about AstralBet Casino?

Praised most: “Games”, “Website & app” and “Customer support”. Criticised most: “Bonuses” and “Withdrawals”. 41% of the rated reviews give four or five stars, and 45% give one or two.