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Casino profile

Bob Casino

Player complaints and reviews about Bob Casino, plus its operator (Playamo Partners), licences and welcome offers.

bobcasino.com
Capture of the Bob Casino website

About

Bob Casino belongs to the Playamo Partners affiliate programme. The site launched in 2017. It holds a licence from Malta Gaming Authority. The interface is available in 11 languages, including English, Finnish, German, Norwegian. 6 account currencies are listed, including Canadian dollars, Euros, Norwegian kroner, New Zealand dollars. We list 3 welcome offers.

Bob Casino is listed in 14 markets, among them Canada, Germany, France and Belgium. On the Bob Casino site for Austria, we found 3 promotions.

Markets

This brand is listed in 14 markets. Pick one to see what it offers there.

Welcome bonuses

3 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

450 records

What players report about Bob Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

91

69% resolved, of those with a known outcome

Total reviews

359

Across all review sites

Player rating

3.27 / 5

AskGamblers 4.3 · Trustpilot 2.9 · casino.ru 4.7 · affgambler.ru 1.17

GEO markets

23

Countries stated on 19% of records

Bob Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Bob Casino, the way Player Intelligence PRO computes it.

Since 2017, players have posted 91 complaints and 359 reviews about Bob Casino on 7 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 67 reviews. Reviews are up 379% on the 12 months before (14).

The problem players report most often is “Withdrawal delay”: 17% of the 82 complaints with a labelled problem. Next come “Withdrawal refused” (15%) and “Documents rejected or requested again” (9.8%). Complaints about “Withdrawal” make up 32% of those with a topic, against 29% across all brands.

Of the 91 complaints with a known outcome, 69% were resolved, against 59% across all brands. That puts Bob Casino 1,179th of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 90%.

Reviewers give Bob Casino 3.93 out of 5 on average over 355 rated reviews, against 3.44 across all brands. 77% of the ratings are four or five stars, and 19% are one or two. The review sites’ own scores average 3.27 out of 5 across 4 sites. By that score, Bob Casino ranks 1,985th of 4,287 rated casinos. Reviewers most often praise “Games” (180 reviews), “Withdrawals” (148 reviews) and “Website & app” (121 reviews). The most common criticism concerns “Customer support” (51 reviews), “Withdrawals” (48 reviews) and “Bonuses” (47 reviews).

The countries players state most often are Canada (20%), Germany (15%) and Netherlands (12%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about Bob Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciated the user-friendly interface and quick loading times, making it easy to navigate and enjoy games. Many also highlighted the responsive customer support and reliable payment processes, contributing to a positive overall experience.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20172018201920202021202220232024
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay17%14
  • Withdrawal refused15%12
  • Documents rejected or requested again9.8%8
  • Account blocked8.5%7
  • Account closed8.5%7
  • Bonus winnings confiscated7.3%6
  • Bonus not credited6.1%5
  • Self-exclusion4.9%4
  • Other problems23%19
Share of the 82 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal32%29
  • Account22%20
  • Bonus15%14
  • KYC / verification11%10
  • Other4.4%4
  • Payments & refunds4.4%4
  • Responsible gambling4.4%4
  • Technical4.4%4
  • Deposit2.2%2
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved69%63
  • Unresolved31%28
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Bob Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Bob Casino against the market
MeasureBob CasinoAll brands
Complaints resolved69%59%
Average review rating3.933.44
Complaints per 100 reviews25.326.4
Share of “Withdrawal” complaints32%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2017201820192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars65%230
  • 4 stars12%42
  • 3 stars4.2%15
  • 2 stars3.9%14
  • 1 star15%54
Share of 355 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games51%180
  • Withdrawals42%148
  • Website & app35%121
  • Customer support33%116
  • Bonuses28%99
  • Deposits & payment methods12%42
Share of the 350 reviews that name at least one aspect.reviews

Criticised

  • Customer support15%51
  • Withdrawals14%48
  • Bonuses13%47
  • Website & app11%40
  • Deposits & payment methods9.7%34
  • Trust & licence6.9%24
Share of the 350 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2017201820192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Canada20%17
  • Germany15%13
  • Netherlands12%10
  • Russia12%10
  • Austria8.3%7
  • Switzerland4.8%4
  • New Zealand3.6%3
  • Sweden3.6%3
  • Denmark2.4%2
  • Norway2.4%2
  • Other countries15%13
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–564.58
20250–1154.68
20241–17–
20233–5–
20225–13–
20212186%17–
20202080%18–
20192357%383.62
20181553%673.66
20173–13–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers232864.3 / 5
Trustpilot–452.9 / 5
CasinoReviews41––
latestcasinobonuses.bet913–
Casino Guru165–
casino.ru–74.7 / 5
affgambler.ru231.17 / 5

Block 13

Latest complaints and reviews

The newest records about Bob Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

3 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, Trustpilot, casino.ru, affgambler.ru.

Questions about Bob Casino

Who owns Bob Casino?

Bob Casino is operated by N1 Interactive Ltd. Casinos and runs under the Playamo Partners affiliate programme.

Is Bob Casino licensed?

Yes. Bob Casino holds a licence from Malta Gaming Authority.

When was Bob Casino founded?

Bob Casino launched in 2017.

Which currencies does Bob Casino accept?

Currencies listed for Bob Casino: Canadian dollars, Euros, Norwegian kroner, New Zealand dollars, Polish zlotys, US dollars. Its site is available in 11 languages: English, Finnish, German, Norwegian and 7 more.

What welcome bonuses does Bob Casino offer?

3 welcome offers are listed for Bob Casino. The first on the list is “100% up to €100 + 100 Bonus Spins, 1st Deposit Bonus at Bob Casino”, with a 40× wagering requirement.

Which countries is Bob Casino available in?

Bob Casino is listed in 14 markets: Austria, Belgium, Canada, China, Finland, France, Germany, Japan and 6 more.

What bonuses and promotions does Bob Casino run in Austria?

We read 3 live offers for Austria on the Bob Casino site itself.

What do players say about Bob Casino?

Players have filed 91 complaints and written 359 reviews about Bob Casino. Players rate Bob Casino 3.27 out of 5 on average across the 4 sites that publish one.

What do players complain about most at Bob Casino?

“Withdrawal delay” – 17% of the 82 complaints about Bob Casino with a labelled problem. Followed by “Withdrawal refused” (15%) and “Documents rejected or requested again” (9.8%).

Do players report withdrawal problems at Bob Casino?

Withdrawals are the topic of 29 complaints about Bob Casino: 32% of the 91 with a topic. The most common withdrawal problem is “Withdrawal delay” (48% of them). Of the withdrawal complaints with a known outcome, 90% were resolved.

Does Bob Casino resolve player complaints?

69% of the 91 complaints about Bob Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Bob Casino is 1,179th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Bob Casino?

Praised most: “Games”, “Withdrawals” and “Website & app”. Criticised most: “Customer support”, “Withdrawals” and “Bonuses”. 77% of the rated reviews give four or five stars, and 19% give one or two.

Where do Bob Casino’s players come from?

The countries named most often in complaints and reviews about Bob Casino are Canada (20%), Germany (15%) and Netherlands (12%).