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Casino profile

ArtCasino

Player complaints and reviews about ArtCasino, plus its operator (Mematogroup Affiliate), licences and welcome offers.

artcasino.io
Capture of the ArtCasino website

About

ArtCasino belongs to the Mematogroup Affiliate affiliate programme. The site launched in 2022. It holds a licence from Anjouan Gaming Board. The interface is available in 6 languages, including English, French, Norwegian, German. 16 account currencies are listed, including Euros, US dollars, Canadian dollars, Norwegian kroner. We list 4 welcome offers.

ArtCasino is listed in 10 markets, among them Canada, Germany, France and Belgium. On the ArtCasino site for Mexico, we found 3 promotions and 17 tournaments.

Markets

This brand is listed in 10 markets. Pick one to see what it offers there.

Welcome bonuses

4 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Tournaments

17 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

81 records

What players report about ArtCasino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

1

100% resolved, of those with a known outcome

Total reviews

80

Across all review sites

Player rating

4.05 / 5

Trustpilot 3.4 · AskGamblers 4.7

GEO markets

21

Countries stated on 51% of records

ArtCasino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about ArtCasino, the way Player Intelligence PRO computes it.

Since 2022, players have posted 1 complaint and 80 reviews about ArtCasino on 2 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 24 reviews. Reviews are up 140% on the 12 months before (10).

Reviewers give ArtCasino 4.01 out of 5 on average over 80 rated reviews, against 3.44 across all brands. 79% of the ratings are four or five stars, and 21% are one or two. The review sites’ own scores average 4.05 out of 5 across 2 sites. By that score, ArtCasino ranks 711th of 4,287 rated casinos. Reviewers most often praise “Games” (41 reviews), “Withdrawals” (33 reviews) and “Customer support” (32 reviews). The most common criticism concerns “Trust & licence” (12 reviews), “Withdrawals” (9 reviews) and “Customer support” (7 reviews).

The countries players state most often are Canada (17%), Belgium (12%) and Lithuania (9.8%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about ArtCasino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciate the clean and modern redesign of ArtCasino, which enhances usability and overall experience. Many have noted that games run smoothly and that deposits and withdrawals are reliable.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023
Complaints count

Block 02

Complaint categories

  • Withdrawal100%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved100%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars71%57
  • 4 stars7.5%6
  • 1 star21%17
Share of 80 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games53%41
  • Withdrawals42%33
  • Customer support41%32
  • Website & app31%24
  • Bonuses28%22
  • Deposits & payment methods19%15
Share of the 78 reviews that name at least one aspect.reviews

Criticised

  • Trust & licence15%12
  • Withdrawals12%9
  • Customer support9%7
  • Bonuses7.7%6
  • Fairness & RTP5.1%4
  • Account3.8%3
Share of the 78 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20222023202420252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Canada17%7
  • Belgium12%5
  • Lithuania9.8%4
  • Sweden9.8%4
  • Germany4.9%2
  • Spain4.9%2
  • United Kingdom4.9%2
  • Portugal4.9%2
  • Austria2.4%1
  • Bulgaria2.4%1
  • Other countries27%11
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–14–
20250–264.15
20240–11–
20231–274.31
20220–2–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–413.4 / 5
AskGamblers1394.7 / 5

Block 11

Latest complaints and reviews

The newest records about ArtCasino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Sweden · Trustpilot

  • Review

    1.0 of 5 stars

    Spain · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    Greece · Trustpilot

  • Review

    5.0 of 5 stars

    Belgium · Trustpilot

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about ArtCasino

Who owns ArtCasino?

ArtCasino is operated by Wild Blackfin Limited SRL and runs under the Mematogroup Affiliate affiliate programme.

Is ArtCasino licensed?

Yes. ArtCasino holds a licence from Anjouan Gaming Board.

When was ArtCasino founded?

ArtCasino launched in 2022.

Which currencies does ArtCasino accept?

Currencies listed for ArtCasino: Euros, US dollars, Canadian dollars, Norwegian kroner, Australian dollars, Swiss francs, Polish zlotys, Brazilian reals and 8 more. Its site is available in 6 languages: English, French, Norwegian, German and 2 more.

What welcome bonuses does ArtCasino offer?

4 welcome offers are listed for ArtCasino. The first on the list is “20 FREE SPINS on Dragon Age Hold & Win”.

Which countries is ArtCasino available in?

ArtCasino is listed in 10 markets: Australia, Belgium, Brazil, Canada, France, Germany, Norway, Portugal and 2 more.

What bonuses and promotions does ArtCasino run in Mexico?

We read 3 live offers for Mexico on the ArtCasino site itself.

Does ArtCasino run tournaments in Mexico?

Yes. The ArtCasino site for Mexico lists 17 tournaments.

What do players say about ArtCasino?

Players have filed 1 complaint and written 80 reviews about ArtCasino. Players rate ArtCasino 4.05 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about ArtCasino?

Praised most: “Games”, “Withdrawals” and “Customer support”. Criticised most: “Trust & licence”, “Withdrawals” and “Customer support”. 79% of the rated reviews give four or five stars, and 21% give one or two.

Where do ArtCasino’s players come from?

The countries named most often in complaints and reviews about ArtCasino are Canada (17%), Belgium (12%) and Lithuania (9.8%).