11% Cashback Bonus on Wednesdays at Betchan Casino
- Bonus
- 11%
- Wagering
- No Wagering Bonuses
Casino profile
Betchan Casino
Player complaints and reviews about Betchan Casino, plus its operator (Playamo Partners), licences and welcome offers.
betchan.com
Profile
- Website
- betchan.com
- Established
- 2017
- Operator
- Playamo Partnersaffiliate programme
- Company
- N1 Interactive Ltd. Casinos
- Licences
- Languages
- English
- Finnish
- Russian
- German
- Spanish
- Currencies
- Euros
- US dollars
- Canadian dollars
- New Zealand dollars
- Polish zlotys
About
Betchan Casino belongs to the Playamo Partners affiliate programme. The site launched in 2017. It holds a licence from Malta Gaming Authority. The interface is available in 5 languages, including English, Finnish, Russian, German. 5 account currencies are listed, including Euros, US dollars, Canadian dollars, New Zealand dollars. We list one welcome offer.
Betchan Casino is listed in 6 markets, among them Canada, Germany, Spain and New Zealand.
Markets
This brand is listed in 6 markets. Pick one to see what it offers there.
Welcome bonuses
1 offer
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Player Intelligence
445 records
What players report about Betchan Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
115
61% resolved, of those with a known outcome
Total reviews
330
Across all review sites
Player rating
3.51 / 5
AskGamblers 4.35 · Trustpilot 2.4 · affgambler.ru 2.59 · casino.ru 4.7
GEO markets
23
Countries stated on 21% of records
Betchan Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Betchan Casino, the way Player Intelligence PRO computes it.
Since 2016, players have posted 115 complaints and 330 reviews about Betchan Casino on 9 sites. In the 12 months to November 4, 2026, they filed 2 complaints and posted 74 reviews. Reviews are up 517% on the 12 months before (12).
The problem players report most often is “Withdrawal delay”: 18% of the 103 complaints with a labelled problem. Next come “Withdrawal refused” (17%) and “Bonus winnings confiscated” (14%). Complaints about “Withdrawal” make up 40% of those with a topic, against 29% across all brands.
Of the 114 complaints with a known outcome, 61% were resolved, against 59% across all brands. That puts Betchan Casino 1,386th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 73%.
Reviewers give Betchan Casino 3.97 out of 5 on average over 323 rated reviews, against 3.44 across all brands. 79% of the ratings are four or five stars, and 16% are one or two. The review sites’ own scores average 3.51 out of 5 across 4 sites. By that score, Betchan Casino ranks 1,574th of 4,286 rated casinos. Reviewers most often praise “Games” (168 reviews), “Withdrawals” (144 reviews) and “Bonuses” (98 reviews). The most common criticism concerns “Customer support” (41 reviews), “Bonuses” (40 reviews) and “Withdrawals” (35 reviews).
The countries players state most often are Netherlands (24%), Russia (18%) and Germany (16%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Betchan Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Players appreciated the fast loading times and reliable payment system, which made their gaming experience smooth and enjoyable. The wide selection of games and the organized layout helped players easily find what they were looking for, enhancing their overall satisfaction.
Some players felt that the bonuses offered were just okay and not particularly impressive. This lack of standout promotions seemed to be a common point of dissatisfaction.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
26
20162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2016 | 8 |
| 2017 | 24 |
| 2018 | 10 |
| 2019 | 25 |
| 2020 | 26 |
| 2021 | 14 |
| 2022 | 1 |
| 2023 | 3 |
| 2024 | 1 |
| 2025 | 1 |
| 2026 | 2 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay18%19
- Withdrawal refused17%17
- Bonus winnings confiscated14%14
- Bonus not credited7.8%8
- Account blocked5.8%6
- Documents rejected or requested again4.9%5
- Winnings voided4.9%5
- Account closed3.9%4
- Other problems24%25
Block 03
Complaint categories
- Withdrawal40%46
- Bonus20%23
- Account11%13
- Deposit6.1%7
- KYC / verification6.1%7
- Other6.1%7
- Payments & refunds3.5%4
- Responsible gambling3.5%4
- Technical3.5%4
Block 04
Complaint status
- Resolved61%70
- Unresolved38%44
- No status published0.9%1
Block 05
Betchan Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Betchan Casino | All brands |
|---|---|---|
| Complaints resolved | 61% | 59% |
| Average review rating | 3.97 | 3.44 |
| Complaints per 100 reviews | 34.8 | 26.4 |
| Share of “Withdrawal” complaints | 40% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
122
20162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2016 | 29 |
| 2017 | 29 |
| 2018 | 24 |
| 2019 | 16 |
| 2020 | 20 |
| 2021 | 16 |
| 2022 | 9 |
| 2023 | 3 |
| 2024 | 0 |
| 2025 | 122 |
| 2026 | 62 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars65%209
- 4 stars14%46
- 3 stars4.6%15
- 2 stars0.6%2
- 1 star16%51
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games53%168
- Withdrawals45%144
- Bonuses31%98
- Website & app30%94
- Customer support23%74
- Deposits & payment methods17%53
Criticised
- Customer support13%41
- Bonuses13%40
- Withdrawals11%35
- Trust & licence9.8%31
- Website & app6.9%22
- Games6%19
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
3.89
3.34
3.59
3.1
1.6
2.44
1.75
3.67
4.77
4.55
20162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2016 | 3.89 |
| 2017 | 3.34 |
| 2018 | 3.59 |
| 2019 | 3.1 |
| 2020 | 1.6 |
| 2021 | 2.44 |
| 2022 | 1.75 |
| 2023 | 3.67 |
| 2024 | 0 |
| 2025 | 4.77 |
| 2026 | 4.55 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Netherlands24%22
- Russia18%17
- Germany16%15
- Austria8.6%8
- Switzerland4.3%4
- Australia3.2%3
- Sweden3.2%3
- United States3.2%3
- Belarus2.2%2
- Finland2.2%2
- Other countries15%14
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 2 | – | 62 | 4.55 |
| 2025 | 1 | – | 122 | 4.77 |
| 2024 | 1 | – | 0 | – |
| 2023 | 3 | – | 3 | – |
| 2022 | 1 | – | 9 | – |
| 2021 | 14 | 64% | 16 | – |
| 2020 | 26 | 42% | 20 | 1.6 |
| 2019 | 25 | 64% | 16 | – |
| 2018 | 10 | 70% | 24 | 3.59 |
| 2017 | 24 | 79% | 29 | 3.34 |
| 2016 | 8 | – | 29 | 3.89 |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| AskGamblers | 41 | 241 | 4.35 / 5 |
| latestcasinobonuses.bet | 16 | 35 | – |
| CasinoReviews | 43 | – | – |
| Trustpilot | – | 39 | 2.4 / 5 |
| Casino Guru | 10 | 6 | – |
| affgambler.ru | 3 | 6 | 2.59 / 5 |
| casino.ru | – | 3 | 4.7 / 5 |
| Casinomeister | 1 | – | – |
| forum-casino.com | 1 | – | – |
Block 13
Latest complaints and reviews
The newest records about Betchan Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
4.0 of 5 stars
Singapore · latestcasinobonuses.bet
- Review
3.5 of 5 stars
Kazakhstan · latestcasinobonuses.bet
- Complaint
Withdrawal delay
Resolved - Complaint
Deposit not credited
UnresolvedRussia · forum-casino.com
- Complaint
Deposit refund
UnresolvedNetherlands · Casino Guru
5 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from AskGamblers, Trustpilot, affgambler.ru, casino.ru.
Questions about Betchan Casino
Who owns Betchan Casino?
Betchan Casino is operated by N1 Interactive Ltd. Casinos and runs under the Playamo Partners affiliate programme.
Is Betchan Casino licensed?
Yes. Betchan Casino holds a licence from Malta Gaming Authority.
When was Betchan Casino founded?
Betchan Casino launched in 2017.
Which currencies does Betchan Casino accept?
Currencies listed for Betchan Casino: Euros, US dollars, Canadian dollars, New Zealand dollars, Polish zlotys. Its site is available in 5 languages: English, Finnish, Russian, German and 1 more.
What welcome bonuses does Betchan Casino offer?
One welcome offer is listed for Betchan Casino. The first on the list is “11% Cashback Bonus on Wednesdays at Betchan Casino”.
Which countries is Betchan Casino available in?
Betchan Casino is listed in 6 markets: Austria, Canada, Finland, Germany, New Zealand, Spain.
What do players say about Betchan Casino?
Players have filed 115 complaints and written 330 reviews about Betchan Casino. Players rate Betchan Casino 3.51 out of 5 on average across the 4 sites that publish one.
What do players complain about most at Betchan Casino?
“Withdrawal delay” – 18% of the 103 complaints about Betchan Casino with a labelled problem. Followed by “Withdrawal refused” (17%) and “Bonus winnings confiscated” (14%).
Do players report withdrawal problems at Betchan Casino?
Withdrawals are the topic of 46 complaints about Betchan Casino: 40% of the 115 with a topic. The most common withdrawal problem is “Withdrawal delay” (41% of them). Of the withdrawal complaints with a known outcome, 73% were resolved.
Does Betchan Casino resolve player complaints?
61% of the 114 complaints about Betchan Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Betchan Casino is 1,386th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Betchan Casino?
Praised most: “Games”, “Withdrawals” and “Bonuses”. Criticised most: “Customer support”, “Bonuses” and “Withdrawals”. 79% of the rated reviews give four or five stars, and 16% give one or two.
How many complaints has Betchan Casino received in the last 12 months?
In the 12 months to November 4, 2026, players filed 2 complaints about Betchan Casino.
Where do Betchan Casino’s players come from?
The countries named most often in complaints and reviews about Betchan Casino are Netherlands (24%), Russia (18%) and Germany (16%).
Screenshots
4 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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