100% up to €/$100 + 100 Free Spins, 1st Deposit Bonus at Playamo Casino
- Bonus
- 100%
- Max bonus
- €100
- Min deposit
- €20
- Wagering
- 50xb
Wagering applies to the bonus amount.
Casino profile
Playamo Casino
Player complaints and reviews about Playamo Casino, plus its operator (Playamo Partners), licences and welcome offers.
playamo.com
Profile
- Website
- playamo.com
- Established
- 2016
- Operator
- Playamo Partnersaffiliate programme
- Company
- Novatrix SRL
- Languages
- English
- Russian
- German
- Finnish
- French
- Italian
- Spanish
- Japanese
- Chinese
- Hindi
- Currencies
- Euros
- Australian dollars
- Canadian dollars
- US dollars
- Norwegian kroner
- Polish zlotys
- Czech Republic korunas
- New Zealand dollars
- South African Rand
- Japanese yen
- Bitcoin
- Bitcoin Cash
- Litecoin
- Dogecoin
- Ethereum
- Tether
- Hungarian forints
- Indian rupees
- Brazilian reals Show more
About
Playamo Casino belongs to the Playamo Partners affiliate programme. The site launched in 2016. It holds licences from Anjouan Gaming Board, Tobique Gaming Commission. The interface is available in 10 languages, including English, Russian, German, Finnish. 19 account currencies are listed, including Euros, Australian dollars, Canadian dollars, US dollars. We list 6 welcome offers.
Playamo Casino is listed in 15 markets, among them Canada, Germany, France and Belgium.
Markets
This brand is listed in 15 markets. Pick one to see what it offers there.
Welcome bonuses
6 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
100% up to 2000 ZAR + 100 Bonus Spins, 1st Deposit Bonus at Playamo Casino
- Bonus
- 100%
- Max bonus
- 2000 ZAR
- Min deposit
- 75 ZAR
- Wagering
- 50xb
Wagering applies to the bonus amount.
50% up to $/€250 + 100 Free Spins, Friday Reload Bonus at Playamo Casino
- Bonus
- 50%
- Max bonus
- €250
- Min deposit
- €20
- Wagering
- 50x
30% up to C$1,850
- Bonus
- 30%
- Max bonus
- C$1,850
- Min deposit
- C$25
- Wagering
- 50x bonus
- Max bet
- C$8
Wagering applies to the bonus amount.
20% up to C$1,400
- Bonus
- 20%
- Max bonus
- C$1,400
- Min deposit
- C$25
- Wagering
- 50x bonus
- Max bet
- C$8
Wagering applies to the bonus amount.
Up to 100 Bonus Spins on Mondays at Playamo Casino
- Min deposit
- €20
- Wagering
- 50xb
Wagering applies to the bonus amount.
Player Intelligence
1,100 records
What players report about Playamo Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
244
83% resolved, of those with a known outcome
Total reviews
856
Across all review sites
Player rating
4.05 / 5
AskGamblers 4.2 · Trustpilot 3.9 · affgambler.ru 3.6 · Tribuna 4.5
GEO markets
42
Countries stated on 50% of records
Playamo Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Playamo Casino, the way Player Intelligence PRO computes it.
Since 2016, players have posted 244 complaints and 856 reviews about Playamo Casino on 8 sites. In the 12 months to November 5, 2026, they filed 5 complaints and posted 186 reviews. That is 50% fewer complaints than in the 12 months before (10). Reviews are up 43% on the 12 months before (130). The average review rating rose from 4.04 to 4.1 out of 5 year on year.
The problem players report most often is “Withdrawal delay”: 20% of the 218 complaints with a labelled problem. Next come “Withdrawal refused” (20%) and “Documents rejected or requested again” (9.6%). Complaints about “Withdrawal” make up 42% of those with a topic, against 29% across all brands.
Of the 242 complaints with a known outcome, 83% were resolved, against 59% across all brands. That puts Playamo Casino 713th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 91%.
Reviewers give Playamo Casino 3.96 out of 5 on average over 846 rated reviews, against 3.44 across all brands. 77% of the ratings are four or five stars, and 20% are one or two. The review sites’ own scores average 4.05 out of 5 across 4 sites. By that score, Playamo Casino ranks 717th of 4,286 rated casinos. Reviewers most often praise “Games” (423 reviews), “Withdrawals” (385 reviews) and “Customer support” (320 reviews). The most common criticism concerns “Withdrawals” (128 reviews), “Bonuses” (94 reviews) and “Customer support” (93 reviews).
The countries players state most often are Australia (37%), Canada (21%) and Russia (9.7%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Playamo Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Players appreciated the wide selection of games and the user-friendly interface, making it easy to navigate and find new titles. Many also highlighted the quick payouts and responsive customer support as major positives that enhance their overall experience.
Some players found the abundance of games overwhelming, making it difficult to choose which ones to play. Additionally, there were occasional delays in the withdrawal process that frustrated a few users.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
78
20162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2016 | 7 |
| 2017 | 22 |
| 2018 | 27 |
| 2019 | 46 |
| 2020 | 78 |
| 2021 | 31 |
| 2022 | 10 |
| 2023 | 2 |
| 2024 | 7 |
| 2025 | 9 |
| 2026 | 5 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay20%44
- Withdrawal refused20%44
- Documents rejected or requested again9.6%21
- Bonus winnings confiscated6.4%14
- Account closed6%13
- Deposit not credited6%13
- Bonus not credited5%11
- Self-exclusion4.1%9
- Other problems22%49
Block 03
Complaint categories
- Withdrawal42%103
- Account15%36
- Bonus11%26
- KYC / verification10%25
- Deposit5.7%14
- Other5.3%13
- Responsible gambling4.5%11
- Payments & refunds3.3%8
- Technical2.5%6
- Customer support0.8%2
Block 04
Complaint status
- Resolved82%200
- Unresolved17%42
- No status published0.4%1
- Closed without an outcome0.4%1
Block 05
Playamo Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Playamo Casino | All brands |
|---|---|---|
| Complaints resolved | 83% | 59% |
| Average review rating | 3.96 | 3.44 |
| Complaints per 100 reviews | 28.5 | 26.4 |
| Share of “Withdrawal” complaints | 42% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
264
20162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2016 | 41 |
| 2017 | 36 |
| 2018 | 47 |
| 2019 | 44 |
| 2020 | 34 |
| 2021 | 29 |
| 2022 | 15 |
| 2023 | 43 |
| 2024 | 151 |
| 2025 | 264 |
| 2026 | 152 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars64%545
- 4 stars13%109
- 3 stars3.1%26
- 2 stars3.2%27
- 1 star16%139
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games51%423
- Withdrawals46%385
- Customer support39%320
- VIP & loyalty31%259
- Website & app26%219
- Bonuses24%203
Criticised
- Withdrawals15%128
- Bonuses11%94
- Customer support11%93
- KYC / verification6.1%51
- Website & app5.3%44
- Trust & licence4.9%41
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
2.91
2.8
3.82
3.47
3.18
2.28
2.21
3.84
4.51
4.3
4.21
20162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2016 | 2.91 |
| 2017 | 2.8 |
| 2018 | 3.82 |
| 2019 | 3.47 |
| 2020 | 3.18 |
| 2021 | 2.28 |
| 2022 | 2.21 |
| 2023 | 3.84 |
| 2024 | 4.51 |
| 2025 | 4.3 |
| 2026 | 4.21 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Australia37%205
- Canada21%114
- Russia9.7%54
- Italy4.2%23
- Germany3.8%21
- Austria3.2%18
- Czechia3.2%18
- Switzerland2.3%13
- New Zealand2.3%13
- Ireland2.2%12
- Other countries11%63
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 5 | – | 152 | 4.21 |
| 2025 | 9 | – | 264 | 4.3 |
| 2024 | 7 | – | 151 | 4.51 |
| 2023 | 2 | – | 43 | 3.84 |
| 2022 | 10 | – | 15 | – |
| 2021 | 31 | 90% | 29 | 2.28 |
| 2020 | 78 | 87% | 34 | 3.18 |
| 2019 | 46 | 76% | 44 | 3.47 |
| 2018 | 27 | 63% | 47 | 3.82 |
| 2017 | 22 | 86% | 36 | 2.8 |
| 2016 | 7 | – | 41 | 2.9 |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| AskGamblers | 109 | 390 | 4.2 / 5 |
| Trustpilot | – | 304 | 3.9 / 5 |
| Casino Guru | 85 | 62 | – |
| latestcasinobonuses.bet | 16 | 87 | – |
| CasinoReviews | 25 | – | – |
| affgambler.ru | 3 | 5 | 3.6 / 5 |
| Tribuna | – | 8 | 4.5 / 5 |
| Casinomeister | 6 | – | – |
Block 13
Latest complaints and reviews
The newest records about Playamo Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
3.5 of 5 stars
Russia · latestcasinobonuses.bet
- Review
3.5 of 5 stars
Russia · latestcasinobonuses.bet
- Complaint
Bonus winnings confiscated
ResolvedAustralia · Casino Guru
- Complaint
Winnings voided
ResolvedCanada · Casino Guru
- Complaint
Account not closed on request
ResolvedCanada · Casino Guru
19 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from AskGamblers, Trustpilot, affgambler.ru, Tribuna.
Questions about Playamo Casino
Who owns Playamo Casino?
Playamo Casino is operated by Novatrix SRL and runs under the Playamo Partners affiliate programme.
Is Playamo Casino licensed?
Yes. Playamo Casino holds 2 licences: Anjouan Gaming Board, Tobique Gaming Commission.
When was Playamo Casino founded?
Playamo Casino launched in 2016.
Which currencies does Playamo Casino accept?
Currencies listed for Playamo Casino: Euros, Australian dollars, Canadian dollars, US dollars, Norwegian kroner, Polish zlotys, Czech Republic korunas, New Zealand dollars and 11 more. Its site is available in 10 languages: English, Russian, German, Finnish and 6 more.
What welcome bonuses does Playamo Casino offer?
6 welcome offers are listed for Playamo Casino. The first on the list is “100% up to €/$100 + 100 Free Spins, 1st Deposit Bonus at Playamo Casino”, with a 50× wagering requirement.
Which countries is Playamo Casino available in?
Playamo Casino is listed in 15 markets: Australia, Austria, Belgium, Canada, China, Czechia, Finland, France and 7 more.
What do players say about Playamo Casino?
Players have filed 244 complaints and written 856 reviews about Playamo Casino. Players rate Playamo Casino 4.05 out of 5 on average across the 4 sites that publish one.
What do players complain about most at Playamo Casino?
“Withdrawal delay” – 20% of the 218 complaints about Playamo Casino with a labelled problem. Followed by “Withdrawal refused” (20%) and “Documents rejected or requested again” (9.6%).
Do players report withdrawal problems at Playamo Casino?
Withdrawals are the topic of 103 complaints about Playamo Casino: 42% of the 244 with a topic. The most common withdrawal problem is “Withdrawal delay” (43% of them). Of the withdrawal complaints with a known outcome, 91% were resolved.
Does Playamo Casino resolve player complaints?
83% of the 242 complaints about Playamo Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Playamo Casino is 713th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Playamo Casino?
Praised most: “Games”, “Withdrawals” and “Customer support”. Criticised most: “Withdrawals”, “Bonuses” and “Customer support”. 77% of the rated reviews give four or five stars, and 20% give one or two.
How many complaints has Playamo Casino received in the last 12 months?
In the 12 months to November 5, 2026, players filed 5 complaints about Playamo Casino. That is 50% fewer than in the 12 months before, when there were 10.
Where do Playamo Casino’s players come from?
The countries named most often in complaints and reviews about Playamo Casino are Australia (37%), Canada (21%) and Russia (9.7%).
Screenshots
4 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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