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Casino profile

Spinago Casino

Player reviews and complaints from independent sites, alongside the facts we have recorded about Spinago Casino and its operator (Novatrix S.R.L.).

spinago.com
spinago.com

Profile

Website
spinago.com
Established
2020
Operator
Novatrix S.R.L.affiliate programme
Company
Novatrix S.R.L.
Licences
Languages
  • English
Currencies
  • Euros
  • US dollars
  • Australian dollars
  • Canadian dollars
  • New Zealand dollars
  • Russian rubles
  • ADA
  • Bitcoin Cash
  • Binance Coin
  • Bitcoin
  • Dogecoin
  • Ethereum
  • Litecoin
  • TRON
  • Tether
  • Ripple

About

Spinago Casino is an online casino operating under the Novatrix S.R.L. affiliate programme. The site launched in 2020. It holds licences from Anjouan Gaming Board, Tobique Gaming Commission. The interface is available in 1 language, among them English. Accounts can be held in 16 currencies — Euros, US dollars, Australian dollars, Canadian dollars. Our database holds 3 welcome offers.

Markets

This brand is listed in 3 markets. Pick one to see what it offers there.

Welcome bonuses

3 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Player Intelligence

96 records

What players report about Spinago Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

48

83% resolved, of those with a known outcome

Total reviews

48

Across all review sites

Player rating

1.8 / 5

Trustpilot 1.8

GEO markets

14

Countries stated on 98% of records

AI-generated summary of player reviews

Games appear to be a strength, with notably more positive feedback than negative. Customer support and bonuses, however, generate more concerns than praise among reviewers.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal35%17
  • Account21%10
  • Bonus19%9
  • KYC / verification8.3%4
  • Technical6.3%3
  • Deposit6.3%3
  • Responsible gambling4.2%2
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved83%40
  • Unresolved17%8
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
202120222023202420252026
Rating history

Player ratings from Trustpilot.