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Casino profile

Mr.Bet Casino

Player complaints and reviews about Mr.Bet Casino, plus its operator (MB Partners), licences and welcome offers.

mr.bet
mr.bet
Capture of the Mr.Bet Casino website

Profile

Website
mr.bet
Established
2017
Operator
MB Partnersaffiliate programme
Company
Faro Entertainment N.V.
Licences
Languages
  • English
  • Norwegian
  • Finnish
  • German
  • Portuguese
  • Spanish
  • Japanese
  • Polish
  • Romanian
  • Danish
  • Hungarian
Currencies
  • Brazilian reals
  • Canadian dollars
  • Chilean pesos
  • Euros
  • Mexican pesos
  • Norwegian kroner
  • New Zealand dollars
  • Peruvian nuevos soles
  • Vietnamese dong
  • Uruguayan pesos
  • US dollars
  • Tanzanian shillings
  • Swedish kronor
  • Romanian lei
  • Polish zlotys
  • Philippine pesos
  • Nigerian nairas
  • Kenyan shillings
  • Argentine pesos
  • Indian rupees
  • Hungarian forints
  • Ghanaian cedis
  • Binance Coin
  • Bitcoin
  • Dogecoin
  • Ethereum
  • Litecoin
  • Tether Show more

About

Mr.Bet Casino belongs to the MB Partners affiliate programme. The site launched in 2017. It holds a licence from Curacao Gaming Control Board. The interface is available in 11 languages, including English, Norwegian, Finnish, German. 28 account currencies are listed, including Brazilian reals, Canadian dollars, Chilean pesos, Euros. We list 14 welcome offers.

Mr.Bet Casino is listed in 25 markets, among them Canada, Germany, Spain and New Zealand. On the Mr.Bet Casino site for Romania, we found 1 promotion and 9 tournaments.

Licensee

The company that holds the Curaçao licence for Mr.Bet Casino, as the licence register names it.

Legal name
Faro Entertainment N.V.
Curaçao licence reference
OGL/2024/194/0642
Registration number (Curaçao Chamber of Commerce)
142227

Markets

This brand is listed in 25 markets. Pick one to see what it offers there.

Welcome bonuses

14 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

1 entry

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Tournaments

9 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

4,349 records

What players report about Mr.Bet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

958

94% resolved, of those with a known outcome

Total reviews

3,391

Across all review sites

Player rating

4.49 / 5

Trustpilot 4.1 · AskGamblers 4.25 · casino.ru 4.7 · Tribuna 4.9

GEO markets

56

Countries stated on 88% of records

Mr.Bet Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Mr.Bet Casino, the way Player Intelligence PRO computes it.

Since 2017, players have posted 958 complaints and 3,391 reviews about Mr.Bet Casino on 8 sites. In the 12 months to November 4, 2026, they filed 202 complaints and posted 2,231 reviews. That is 52% more complaints than in the 12 months before (133). Reviews are up 1,062% on the 12 months before (192). The average review rating rose from 2.47 to 3.98 out of 5 year on year. Of the complaints with a known outcome, 96% were resolved in the last 12 months, against 95% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 38% of the 933 complaints with a labelled problem. Next come “Documents rejected or requested again” (20%) and “Verification delay” (13%). Complaints about “Withdrawal” make up 46% of those with a topic, against 29% across all brands.

Of the 945 complaints with a known outcome, 94% were resolved, against 59% across all brands. That puts Mr.Bet Casino 191st of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 98%.

Reviewers give Mr.Bet Casino 3.58 out of 5 on average over 3,390 rated reviews, against 3.44 across all brands. 64% of the ratings are four or five stars, and 30% are one or two. The review sites’ own scores average 4.49 out of 5 across 4 sites. By that score, Mr.Bet Casino ranks 332nd of 4,286 rated casinos. Reviewers most often praise “Games” (675 reviews), “Bonuses” (544 reviews) and “Customer support” (428 reviews). The most common criticism concerns “Withdrawals” (794 reviews), “KYC / verification” (445 reviews) and “Bonuses” (334 reviews).

The countries players state most often are Poland (23%), Canada (16%) and Germany (14%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Mr.Bet Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciate the wide selection of games and the generous bonuses offered by the casino. Many have highlighted the smooth gameplay and fast withdrawals, making their overall experience enjoyable.

Players have expressed frustration with the slow verification process and delayed payouts. Additionally, there are complaints about unhelpful customer support and issues with bonus withdrawal limits.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay38%359
  • Documents rejected or requested again20%186
  • Verification delay13%118
  • Account blocked6.9%64
  • Withdrawal refused4.2%39
  • Bonus winnings confiscated3.1%29
  • Registration3%28
  • Account closed2.7%25
  • Other problems9.1%85
Share of the 933 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal46%436
  • KYC / verification32%306
  • Account12%119
  • Bonus4.8%46
  • Deposit1.8%17
  • Technical1.4%13
  • Payments & refunds1%10
  • Other0.7%7
  • Responsible gambling0.3%3
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved93%893
  • Unresolved5.4%52
  • Open1.1%11
  • Closed without an outcome0.2%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Mr.Bet Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Mr.Bet Casino against the market
MeasureMr.Bet CasinoAll brands
Complaints resolved94%59%
Average review rating3.583.44
Complaints per 100 reviews28.326.4
Share of “Withdrawal” complaints46%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2017201820192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars52%1,757
  • 4 stars12%401
  • 3 stars6.4%216
  • 2 stars3.6%122
  • 1 star26%894
Share of 3,390 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games27%675
  • Bonuses21%544
  • Customer support17%428
  • Withdrawals16%403
  • Website & app14%348
  • Trust & licence4.5%115
Share of the 2,543 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals31%794
  • KYC / verification17%445
  • Bonuses13%334
  • Customer support13%333
  • Trust & licence9.6%245
  • Fairness & RTP5.2%132
Share of the 2,543 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2017201820192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Poland23%880
  • Canada16%599
  • Germany14%548
  • Austria11%434
  • New Zealand9.4%362
  • Chile7.6%292
  • Hungary3.4%130
  • Brazil3.3%125
  • Norway1.6%62
  • Denmark1.5%57
  • Other countries9.2%353
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
202616196%6553.29
202517997%1,7564.11
202417688%2702.35
202314298%2833.52
202216595%1262.8
20216498%1252.32
20203394%1262.78
20191392%272.69
20180–213.02
20170–2–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–2,9994.1 / 5
Casino Guru71178–
AskGamblers2302974.25 / 5
Tribuna–144.9 / 5
CasinoReviews12––
Casinomeister4––
casino.ru–34.7 / 5
latestcasinobonuses.bet1––

Block 13

Latest complaints and reviews

The newest records about Mr.Bet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Poland · Trustpilot

  • Review

    1.0 of 5 stars

    Poland · Trustpilot

  • Complaint

    Withdrawal delay

    Open

    Romania · Casino Guru

  • Complaint

    Withdrawal delay

    Open

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Hungary · Casino Guru

47 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, casino.ru, Tribuna.

Questions about Mr.Bet Casino

Who owns Mr.Bet Casino?

Mr.Bet Casino is operated by Faro Entertainment N.V. and runs under the MB Partners affiliate programme.

Is Mr.Bet Casino licensed?

Yes. Mr.Bet Casino holds a licence from Curacao Gaming Control Board.

When was Mr.Bet Casino founded?

Mr.Bet Casino launched in 2017.

Which currencies does Mr.Bet Casino accept?

Currencies listed for Mr.Bet Casino: Brazilian reals, Canadian dollars, Chilean pesos, Euros, Mexican pesos, Norwegian kroner, New Zealand dollars, Peruvian nuevos soles and 20 more. Its site is available in 11 languages: English, Norwegian, Finnish, German and 7 more.

What welcome bonuses does Mr.Bet Casino offer?

14 welcome offers are listed for Mr.Bet Casino. The first on the list is “200% up to €550 + 100 Free Spins, 1st Deposit at Mr.Bet Casino”, with a 45× wagering requirement.

Which countries is Mr.Bet Casino available in?

Mr.Bet Casino is listed in 25 markets: Argentina, Austria, Brazil, Canada, Chile, Finland, Germany, Ghana and 17 more.

What bonuses and promotions does Mr.Bet Casino run in Romania?

We read 1 live offer for Romania on the Mr.Bet Casino site itself.

Does Mr.Bet Casino run tournaments in Romania?

Yes. The Mr.Bet Casino site for Romania lists 9 tournaments.

What do players say about Mr.Bet Casino?

Players have filed 958 complaints and written 3,391 reviews about Mr.Bet Casino. Players rate Mr.Bet Casino 4.49 out of 5 on average across the 4 sites that publish one.

What do players complain about most at Mr.Bet Casino?

“Withdrawal delay” – 38% of the 933 complaints about Mr.Bet Casino with a labelled problem. Followed by “Documents rejected or requested again” (20%) and “Verification delay” (13%).

Do players report withdrawal problems at Mr.Bet Casino?

Withdrawals are the topic of 436 complaints about Mr.Bet Casino: 46% of the 957 with a topic. The most common withdrawal problem is “Withdrawal delay” (82% of them). Of the withdrawal complaints with a known outcome, 98% were resolved.

Does Mr.Bet Casino resolve player complaints?

94% of the 945 complaints about Mr.Bet Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Mr.Bet Casino is 191st. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Mr.Bet Casino?

Praised most: “Games”, “Bonuses” and “Customer support”. Criticised most: “Withdrawals”, “KYC / verification” and “Bonuses”. 64% of the rated reviews give four or five stars, and 30% give one or two.

How many complaints has Mr.Bet Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 202 complaints about Mr.Bet Casino. That is 52% more than in the 12 months before, when there were 133.

Where do Mr.Bet Casino’s players come from?

The countries named most often in complaints and reviews about Mr.Bet Casino are Poland (23%), Canada (16%) and Germany (14%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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