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Casino profile

Mr.Bet Casino in Germany

Player complaints and reviews about Mr.Bet Casino, plus its operator (MB Partners), licences and welcome offers.

mr.bet
Capture of the Mr.Bet Casino website

About

Mr.Bet Casino belongs to the MB Partners affiliate programme. The site launched in 2017. It holds a licence from Curacao Gaming Control Board. The interface is available in 11 languages, including English, Norwegian, Finnish, German. 28 account currencies are listed, including Brazilian reals, Canadian dollars, Chilean pesos, Euros. We list 14 welcome offers.

Licensee

The company that holds the Curaçao licence for Mr.Bet Casino, as the licence register names it.

Legal name
Faro Entertainment N.V.
Curaçao licence reference
OGL/2024/194/0642
Registration number (Curaçao Chamber of Commerce)
142227

Markets

This brand is listed in 25 markets. Pick one to see what it offers there.

Welcome bonuses

14 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player complaints and reviews in Germany

548 records

548 of the 4,349 records about Mr.Bet Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

217

96% resolved, of those with a known outcome

Total reviews

331

Across all review sites

Player rating

2.3 / 5

331 ratings by these players

Share of all records

13%

of 4,349 about Mr.Bet Casino

What players in Germany say about Mr.Bet Casino

Players in Germany have filed 217 complaints and written 331 reviews about Mr.Bet Casino. That is 13% of the 4,349 records about it from every market. Complaints make up 40% of their records, against 22% across all markets. Their reviews rate it 2.3 out of 5 on average (331 ratings), against 3.58 across all markets. 65% of their rated reviews give one or two stars; across all markets the share is 30%.

The most common problem in their complaints is “Withdrawal delay”: 39% of 217 complaints with a labelled problem (38% across all markets). 96% of their 216 complaints with a known outcome were resolved, against 94% across all markets. In the last 12 months: 55 complaints and 45 reviews.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Mr.Bet Casino in Germany, or compare the market with another one.

Germany and all markets
FigureGermanyAll markets
Complaints among all records40%22%
Resolved, of complaints with a known outcome96%94%
Average review rating, out of 52.33.58
Reviews rated 1–2 stars65%30%
Withdrawal delay, of labelled complaints39%38%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay39%85
  • Documents rejected or requested again15%32
  • Verification delay12%25
  • Account blocked6.9%15
  • Account closed4.1%9
  • Registration4.1%9
  • Bonus winnings confiscated3.7%8
  • Withdrawal refused3.2%7
  • Other problems12%27
Share of the 217 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal47%101
  • KYC / verification26%57
  • Account15%33
  • Bonus6%13
  • Technical3.7%8
  • Payments & refunds0.9%2
  • Responsible gambling0.9%2
  • Other0.5%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved95%207
  • Unresolved4.1%9
  • Open0.5%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2020202120222023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars23%77
  • 4 stars8.5%28
  • 3 stars3%10
  • 2 stars5.1%17
  • 1 star60%199
Share of 331 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals23%73
  • Customer support13%39
  • KYC / verification9.3%29
  • Games8%25
  • Bonuses7.1%22
  • Website & app4.2%13
Share of the 311 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals56%173
  • KYC / verification28%86
  • Customer support26%80
  • Trust & licence25%77
  • Account11%35
  • Bonuses11%33
Share of the 311 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2020202120222023202420252026
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
202641100%341.47
202542100%293.34
20242190%14–
202318100%392.79
20225188%652.74
20212796%972.18
202014100%531.58
20192–0–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–318–
Casino Guru21013–
AskGamblers7––

Block 11

Latest complaints and reviews

The newest records about Mr.Bet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal delay

    Open

    Germany · Casino Guru

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Mr.Bet Casino in Germany

How many complaints and reviews about Mr.Bet Casino come from players in Germany?

548 of the 4,349 complaints and reviews about Mr.Bet Casino come from players in Germany. Across all its markets, 945 complaints have a known outcome, and 94% of them were resolved.

Who owns Mr.Bet Casino?

Mr.Bet Casino is operated by Faro Entertainment N.V. and runs under the MB Partners affiliate programme.

Is Mr.Bet Casino licensed?

Yes. Mr.Bet Casino holds a licence from Curacao Gaming Control Board.

When was Mr.Bet Casino founded?

Mr.Bet Casino launched in 2017.