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Casino profile
Player complaints and reviews about 22bet Casino, plus its operator (22bet Partners), licences and welcome offers.

22bet Casino belongs to the 22bet Partners affiliate programme. The site launched in 2017. It holds licences from Betting Control and Licensing Board of Kenya, Curacao Gaming Control Board, General Inspectorate of Games of Mozambique, Kahnawake Gaming Commission. The interface is available in 44 languages, including Albanian, Bulgarian, Chinese, Croatian. 118 account currencies are listed, including UAE dirhams, Albanian lekë, Armenian drams, Angolan kwanzas.
22bet Casino is listed in 60 markets, among them Canada, Germany, France and Belgium. On the 22bet Casino site for Japan, we found 17 welcome bonuses.
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17 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
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3,767 records
What players report about 22bet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
680
88% resolved, of those with a known outcome
Total reviews
3,087
Across all review sites
Player rating
3.9 / 5
Trustpilot 3.0 · AskGamblers 4.4 · Tribuna 4.3
GEO markets
98
Countries stated on 80% of records
Every figure below is computed from the complaints and reviews collected about 22bet Casino, the way Player Intelligence PRO computes it.
Since 2018, players have posted 680 complaints and 3,087 reviews about 22bet Casino on 7 sites. In the 12 months to November 4, 2026, they filed 95 complaints and posted 800 reviews. That is 12% more complaints than in the 12 months before (85). Reviews are up 69% on the 12 months before (473). The average review rating fell from 3.49 to 3.35 out of 5 year on year. Of the complaints with a known outcome, 89% were resolved in the last 12 months, against 94% in the 12 months before.
The problem players report most often is “Withdrawal refused”: 24% of the 638 complaints with a labelled problem. Next come “Withdrawal delay” (23%) and “Deposit not credited” (11%). Complaints about “Withdrawal” make up 47% of those with a topic, against 29% across all brands.
Of the 673 complaints with a known outcome, 88% were resolved, against 59% across all brands. That puts 22bet Casino 502nd of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 88%.
Reviewers give 22bet Casino 2.92 out of 5 on average over 3,086 rated reviews, against 3.44 across all brands. 48% of the ratings are four or five stars, and 49% are one or two. The review sites’ own scores average 3.9 out of 5 across 3 sites. By that score, 22bet Casino ranks 944th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (714 reviews), “Sportsbook” (579 reviews) and “Customer support” (436 reviews). The most common criticism concerns “Withdrawals” (712 reviews), “Customer support” (628 reviews) and “Trust & licence” (388 reviews).
The countries players state most often are Portugal (17%), Italy (14%) and India (11%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about 22bet Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Players appreciate the competitive odds and the ease of navigation on the site, making it simple to find matches and betting markets. Many also commend the fast withdrawals and responsive customer support, enhancing their overall betting experience.
Players express frustration with the slow response times from customer support and issues with delayed deposits and withdrawals. There are also complaints about the verification process being overly complicated and the lack of transparency regarding account issues.
Block 01
Complaints filed per year or month, across every complaint site.
| Period | Value |
|---|---|
| 2018 | 25 |
| 2019 | 60 |
| 2020 | 111 |
| 2021 | 78 |
| 2022 | 71 |
| 2023 | 59 |
| 2024 | 77 |
| 2025 | 115 |
| 2026 | 80 |
Block 02
What went wrong, one level below the topic: the problem each complaint describes.
Block 03
Block 04
Block 05
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | 22bet Casino | All brands |
|---|---|---|
| Complaints resolved | 88% | 59% |
| Average review rating | 2.92 | 3.44 |
| Complaints per 100 reviews | 22 | 26.4 |
| Share of “Withdrawal” complaints | 47% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Player reviews posted per year or month, across every review site.
| Period | Value |
|---|---|
| 2018 | 19 |
| 2019 | 65 |
| 2020 | 164 |
| 2021 | 273 |
| 2022 | 276 |
| 2023 | 260 |
| 2024 | 624 |
| 2025 | 730 |
| 2026 | 676 |
Block 07
How the rated reviews split by star.
Block 08
The aspects reviews name either way: one review can praise one thing and criticise another.
Block 09
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
| Period | Value |
|---|---|
| 2018 | 1.77 |
| 2019 | 1.7 |
| 2020 | 1.57 |
| 2021 | 1.6 |
| 2022 | 1.82 |
| 2023 | 2.18 |
| 2024 | 3.3 |
| 2025 | 3.88 |
| 2026 | 3.29 |
Block 10
The ten countries players most often state, complaints and reviews together.
Block 11
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 80 | 87% | 676 | 3.29 |
| 2025 | 115 | 92% | 730 | 3.88 |
| 2024 | 77 | 93% | 624 | 3.3 |
| 2023 | 59 | 90% | 260 | 2.18 |
| 2022 | 71 | 93% | 276 | 1.82 |
| 2021 | 78 | 83% | 273 | 1.6 |
| 2020 | 111 | 85% | 164 | 1.57 |
| 2019 | 60 | 75% | 65 | 1.7 |
| 2018 | 25 | 92% | 19 | – |
A dash means too little data for that year.
Block 12
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 2,508 | 3.0 / 5 |
| AskGamblers | 276 | 499 | 4.4 / 5 |
| Casino Guru | 382 | 65 | – |
| CasinoReviews | 17 | – | – |
| Tribuna | – | 12 | 4.3 / 5 |
| latestcasinobonuses.bet | 4 | 3 | – |
| Casinomeister | 1 | – | – |
Block 13
The newest records about 22bet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
1.0 of 5 stars
Canada · Trustpilot
1.0 of 5 stars
Brazil · Trustpilot
Withdrawal delay
OpenEgypt · Casino Guru
Verification delay
OpenSpain · Casino Guru
Withdrawal delay
ResolvedFinland · Casino Guru
39 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers, Tribuna.
22bet Casino is operated by TechSolutions Group N.V. and runs under the 22bet Partners affiliate programme.
Yes. 22bet Casino holds 5 licences: Betting Control and Licensing Board of Kenya, Curacao Gaming Control Board, General Inspectorate of Games of Mozambique, Kahnawake Gaming Commission, The National Lottery Regulatory Commission of Nigeria.
22bet Casino launched in 2017.
Currencies listed for 22bet Casino: UAE dirhams, Albanian lekë, Armenian drams, Angolan kwanzas, Argentine pesos, Australian dollars, Azerbaijani manats, Bosnia-Herzegovina convertible marks and 110 more. Its site is available in 44 languages: Albanian, Bulgarian, Chinese, Croatian and 40 more.
22bet Casino is listed in 60 markets: Angola, Argentina, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belgium and 52 more.
We read 17 live offers for Japan on the 22bet Casino site itself.
Players have filed 680 complaints and written 3,087 reviews about 22bet Casino. Players rate 22bet Casino 3.9 out of 5 on average across the 3 sites that publish one.
“Withdrawal refused” – 24% of the 638 complaints about 22bet Casino with a labelled problem. Followed by “Withdrawal delay” (23%) and “Deposit not credited” (11%).
Withdrawals are the topic of 320 complaints about 22bet Casino: 47% of the 678 with a topic. The most common withdrawal problem is “Withdrawal refused” (48% of them). Of the withdrawal complaints with a known outcome, 88% were resolved.
88% of the 673 complaints about 22bet Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, 22bet Casino is 502nd. Open complaints and complaints closed without an outcome are left out.
Praised most: “Withdrawals”, “Sportsbook” and “Customer support”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 48% of the rated reviews give four or five stars, and 49% give one or two.
In the 12 months to November 4, 2026, players filed 95 complaints about 22bet Casino. That is 12% more than in the 12 months before, when there were 85.
The countries named most often in complaints and reviews about 22bet Casino are Portugal (17%), Italy (14%) and India (11%).
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.