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Casino profile

Cadoola Casino

Player complaints and reviews about Cadoola Casino, plus its operator (WOW Partners), licences and welcome offers.

cadoola.com
cadoola.com
Capture of the Cadoola Casino website

Profile

Website
cadoola.com
Established
2017
Operator
WOW Partnersaffiliate programme
Company
IGplay
Licences
Languages
  • English
  • German
  • Hungarian
  • Norwegian
  • Polish
  • Portuguese
  • French
  • Finnish
  • Italian
  • Spanish
  • Slovenian
  • Slovak
  • Czech
  • Greek
Currencies
  • Canadian dollars
  • Euros
  • Hungarian forints
  • Japanese yen
  • Norwegian kroner
  • Polish zlotys
  • New Zealand dollars
  • Indian rupees
  • US dollars
  • Brazilian reals
  • Czech Republic korunas
  • Australian dollars
  • Chilean pesos
  • Peruvian nuevos soles
  • Thai baht
  • Swiss francs
  • Nigerian nairas
  • Mexican pesos
  • South African Rand
  • Malaysian ringgits
  • Singapore dollars
  • Philippine pesos
  • South Korean won
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Litecoin
  • USD Coin
  • Ripple Show more

About

Cadoola Casino belongs to the WOW Partners affiliate programme. The site launched in 2017. It holds licences from Anjouan Gaming Board, Estonian Tax and Customs Board. The interface is available in 14 languages, including English, German, Hungarian, Norwegian. 30 account currencies are listed, including Canadian dollars, Euros, Hungarian forints, Japanese yen. We list 12 welcome offers.

Cadoola Casino is listed in 30 markets, among them Canada, Germany, France and Belgium. On the Cadoola Casino site for Finland, we found 8 promotions and a loyalty programme with 4 tiers. In Finland, Cadoola Casino accepts 16 payment methods, among them AstroPay, Bank Transfer, BLIK and Boleto. Its crypto options cover 4 coins: Ethereum, XRP, Litecoin and Bitcoin. The registration form for Finland has 6 fields; the required ones include username and password.

Markets

This brand is listed in 30 markets. Pick one to see what it offers there.

Welcome bonuses

12 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

8 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Ei rajoja

    Aktiivisimmille pelaajille on saatavilla erityinen henkilökohtainen VIP-palvelu. VIP-jäsenet saavat erityisiä etuja, joten pelaa suosikkipelejäsi, paranna taitojasi ja pidä hauskaa! Mitä paremmaksi tulet, sitä suurempia ovat voitot, rajoja ei ole!
    VIP-jäsenenä saat erityisiä etuja. VIP-pelaajillamme on korkeammat nostorajat ja cashback-prosentit, sekä paremmat vaihtokurssit riippuen VIP-tasosta.
    VIP-jäsenenä pääset hyötymään lisäeduista, kuten bonustarjouksista ja eksklusiivisista kampanjoista. Kiinnitämme VIP-jäseniimme erityishuomiota kiitoksena heidän uskollisuudestaan.
    Mitä etuja sinä tahtoisit, kun tulet VIP-pelaajaksi? Voit kertoa ajatuksesi ja toiveesi henkilökohtaiselle tilinhoitajallesi! Kaikki toiveesi otetaan huomioon. Autamme mielellämme.

  2. 2

    Henkilökohtainen tilinhoitaja

    Mitä etuja sinä tahtoisit, kun tulet VIP-pelaajaksi? Voit kertoa ajatuksesi ja toiveesi henkilökohtaiselle tilinhoitajallesi! Kaikki toiveesi otetaan huomioon. Autamme mielellämme.

  3. 3

    Taloudellisia etuja

    VIP-jäsenenä saat erityisiä etuja. VIP-pelaajillamme on korkeammat nostorajat ja cashback-prosentit, sekä paremmat vaihtokurssit riippuen VIP-tasosta.

  4. 4

    VIP-tarjoukset

    VIP-jäsenenä pääset hyötymään lisäeduista, kuten bonustarjouksista ja eksklusiivisista kampanjoista. Kiinnitämme VIP-jäseniimme erityishuomiota kiitoksena heidän uskollisuudestaan.

Payment methods

19 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Currency not stated on the page

  • AstroPay

    E-wallet

    –

  • Bank Transfer

    Bank transfer

    –

  • BLIK

    Bank transfer

    –

  • Boleto

    Other

    –

  • Ethereum

    Cryptocurrency

    –

  • XRP

    Cryptocurrency

    –

  • Litecoin

    Cryptocurrency

    –

  • Bitcoin

    Cryptocurrency

    –

  • ecoPayz

    E-wallet

    –

  • Interac

    Bank transfer

    –

  • Mastercard

    Card

    –

  • MiFinity

    E-wallet

    –

  • Neteller

    E-wallet

    –

  • Paysafecard

    Voucher

    –

  • PostePay

    Card

    –

  • Qiwi

    Other

    –

  • Skrill

    E-wallet

    –

  • SticPay

    E-wallet

    –

  • Visa

    Card

    –

Sign-up requirements

12 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mail
  2. Usernamerequired
  3. Passwordrequired
  4. CountryAlbania · Algeria · Andorra · Angola … +8
  5. CurrencyEUR
  6. Promo code

Sign in

  1. E-mail
  2. Usernamerequired
  3. Passwordrequired
  4. CountryAlbania · Algeria · Andorra · Angola … +8
  5. CurrencyEUR
  6. Promo code

Player Intelligence

206 records

What players report about Cadoola Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

89

88% resolved, of those with a known outcome

Total reviews

117

Across all review sites

Player rating

3.33 / 5

Trustpilot 2.9 · AskGamblers 2.4 · casino.ru 4.7

GEO markets

28

Countries stated on 61% of records

Cadoola Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Cadoola Casino, the way Player Intelligence PRO computes it.

Since 2018, players have posted 89 complaints and 117 reviews about Cadoola Casino on 7 sites. In the 12 months to November 5, 2026, they filed 9 complaints and posted 6 reviews. That is 44% fewer complaints than in the 12 months before (16). Reviews are down 40% on the 12 months before (10).

The problem players report most often is “Withdrawal delay”: 34% of the 86 complaints with a labelled problem. Next come “Documents rejected or requested again” (12%) and “Account not closed on request” (8.1%). Complaints about “Withdrawal” make up 40% of those with a topic, against 29% across all brands.

Of the 89 complaints with a known outcome, 88% were resolved, against 59% across all brands. That puts Cadoola Casino 503rd of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 97%.

Reviewers give Cadoola Casino 2.38 out of 5 on average over 112 rated reviews, against 3.44 across all brands. 35% of the ratings are four or five stars, and 57% are one or two. The review sites’ own scores average 3.33 out of 5 across 3 sites. By that score, Cadoola Casino ranks 1,878th of 4,287 rated casinos. Reviewers most often praise “Customer support” (33 reviews), “Games” (32 reviews) and “Bonuses” (21 reviews). The most common criticism concerns “Withdrawals” (36 reviews), “Customer support” (29 reviews) and “Bonuses” (20 reviews).

The countries players state most often are Italy (25%), Germany (17%) and Finland (7.1%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about Cadoola Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciated the variety of game providers and the fast functionality of the casino. The bonuses offered were also seen as satisfactory, contributing to an overall positive experience.

Many players were frustrated with the lengthy withdrawal process, which can take anywhere from 5 days to 5 weeks. Additionally, there were complaints about inconsistent information regarding the terms and conditions, leading to confusion.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
201820192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay34%29
  • Documents rejected or requested again12%10
  • Account not closed on request8.1%7
  • Self-exclusion7%6
  • Account blocked5.8%5
  • Account closed5.8%5
  • Bonus not credited4.7%4
  • Verification delay4.7%4
  • Other problems19%16
Share of the 86 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal40%36
  • Account20%18
  • KYC / verification16%14
  • Bonus7.9%7
  • Responsible gambling7.9%7
  • Deposit4.5%4
  • Other1.1%1
  • Payments & refunds1.1%1
  • Technical1.1%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved88%78
  • Unresolved12%11
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Cadoola Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Cadoola Casino against the market
MeasureCadoola CasinoAll brands
Complaints resolved88%59%
Average review rating2.383.44
Complaints per 100 reviews76.126.4
Share of “Withdrawal” complaints40%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
201820192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars22%25
  • 4 stars13%14
  • 3 stars8%9
  • 2 stars6.3%7
  • 1 star51%57
Share of 112 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support32%33
  • Games31%32
  • Bonuses20%21
  • Website & app19%20
  • Withdrawals18%19
  • Deposits & payment methods11%11
Share of the 104 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals35%36
  • Customer support28%29
  • Bonuses19%20
  • Trust & licence14%15
  • KYC / verification12%12
  • Website & app9.6%10
Share of the 104 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
201820192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Italy25%32
  • Germany17%22
  • Finland7.1%9
  • Greece7.1%9
  • Poland7.1%9
  • Spain4.8%6
  • Canada3.2%4
  • Ireland3.2%4
  • Austria2.4%3
  • Australia2.4%3
  • Other countries20%25
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20265–2–
20252396%16–
202413100%4–
20231080%8–
202211100%21–
20211080%20–
20208–10–
20194–15–
20185–212.4

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers24522.4 / 5
Casino Guru5914–
Trustpilot–482.9 / 5
CasinoReviews5––
latestcasinobonuses.bet–2–
casino.ru–14.7 / 5
Casinomeister1––

Block 13

Latest complaints and reviews

The newest records about Cadoola Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal delay

    Unresolved

    Finland · AskGamblers

  • Complaint

    Account closed

    Unresolved

    Italy · Casino Guru

  • Complaint

    Self-exclusion

    Resolved

    Italy · Casino Guru

  • Review

    1.0 of 5 stars

    Italy · Trustpilot

  • Review

    1.0 of 5 stars

    Italy · Trustpilot

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, casino.ru.

Questions about Cadoola Casino

Who owns Cadoola Casino?

Cadoola Casino is operated by IGplay and runs under the WOW Partners affiliate programme.

Is Cadoola Casino licensed?

Yes. Cadoola Casino holds 2 licences: Anjouan Gaming Board, Estonian Tax and Customs Board.

When was Cadoola Casino founded?

Cadoola Casino launched in 2017.

Which currencies does Cadoola Casino accept?

Currencies listed for Cadoola Casino: Canadian dollars, Euros, Hungarian forints, Japanese yen, Norwegian kroner, Polish zlotys, New Zealand dollars, Indian rupees and 22 more. Its site is available in 14 languages: English, German, Hungarian, Norwegian and 10 more.

What welcome bonuses does Cadoola Casino offer?

12 welcome offers are listed for Cadoola Casino. The first on the list is “120% up to €240 + 100 Free Spins + 1 Bonus Crab, 1st Deposit Bonus at Cadoola Casino”, with a 35× wagering requirement.

Which countries is Cadoola Casino available in?

Cadoola Casino is listed in 30 markets: Australia, Austria, Belgium, Brazil, Canada, Chile, Czechia, Finland and 22 more.

Which payment methods does Cadoola Casino accept in Finland?

The Cadoola Casino cashier for Finland lists 16 payment methods: AstroPay, Bank Transfer, BLIK, Boleto, Cryptocurrencies, ecoPayz and 10 more. For crypto, it takes 4 coins: Ethereum, XRP, Litecoin, Bitcoin.

What bonuses and promotions does Cadoola Casino run in Finland?

We read 8 live offers for Finland on the Cadoola Casino site itself.

Does Cadoola Casino have a loyalty programme in Finland?

Yes. Its loyalty programme for Finland has 4 tiers.

What does Cadoola Casino ask for at registration in Finland?

The Cadoola Casino registration form for Finland has 6 fields: e-mail, username, password, country, currency, promo code. Marked as required: username, password.

What do players say about Cadoola Casino?

Players have filed 89 complaints and written 117 reviews about Cadoola Casino. Players rate Cadoola Casino 3.33 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Cadoola Casino?

“Withdrawal delay” – 34% of the 86 complaints about Cadoola Casino with a labelled problem. Followed by “Documents rejected or requested again” (12%) and “Account not closed on request” (8.1%).

Do players report withdrawal problems at Cadoola Casino?

Withdrawals are the topic of 36 complaints about Cadoola Casino: 40% of the 89 with a topic. The most common withdrawal problem is “Withdrawal delay” (81% of them). Of the withdrawal complaints with a known outcome, 97% were resolved.

Does Cadoola Casino resolve player complaints?

88% of the 89 complaints about Cadoola Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Cadoola Casino is 503rd. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Cadoola Casino?

Praised most: “Customer support”, “Games” and “Bonuses”. Criticised most: “Withdrawals”, “Customer support” and “Bonuses”. 35% of the rated reviews give four or five stars, and 57% give one or two.

How many complaints has Cadoola Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 9 complaints about Cadoola Casino. That is 44% fewer than in the 12 months before, when there were 16.

Where do Cadoola Casino’s players come from?

The countries named most often in complaints and reviews about Cadoola Casino are Italy (25%), Germany (17%) and Finland (7.1%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with Cadoola Casino, and ones players rate about the same.