igamingcpo.com

Casino profile

Casino Superlines

Player complaints and reviews about Casino Superlines, plus its licences and welcome offers.

superlinescasino.org
Capture of the Casino Superlines website

About

The Casino Superlines site launched in 2017. The interface is available in 5 languages, including English, French, German, Italian. 30 account currencies are listed, including Euros, US dollars, Argentine pesos, Bangladeshi takas.

Casino Superlines is listed in 24 markets, among them Canada, Germany, France and Belgium.

Markets

This brand is listed in 24 markets. Pick one to see what it offers there.

Player Intelligence

31 records

What players report about Casino Superlines on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

29

93% resolved, of those with a known outcome

Total reviews

2

Across all review sites

Player rating

–

No site publishes a rating yet

GEO markets

15

Countries stated on 61% of records

Casino Superlines complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Casino Superlines, the way Player Intelligence PRO computes it.

Since 2017, players have posted 29 complaints and 2 reviews about Casino Superlines on 4 sites.

The problem players report most often is “Withdrawal delay”: 38% of the 26 complaints with a labelled problem. Next come “Withdrawal limits” (15%) and “Bonus winnings confiscated” (12%). Complaints about “Withdrawal” make up 64% of those with a topic, against 29% across all brands.

Of the 29 complaints with a known outcome, 93% were resolved, against 59% across all brands. That puts Casino Superlines 258th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 100%.

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Casino Superlines: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
201720182019202020212022
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay38%10
  • Withdrawal limits15%4
  • Bonus winnings confiscated12%3
  • Withdrawal refused12%3
  • Bonus not credited7.7%2
  • Account not closed on request3.8%1
  • Verification delay3.8%1
  • Self-exclusion3.8%1
  • Other problems3.8%1
Share of the 26 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal64%18
  • Bonus18%5
  • Other7.1%2
  • Account3.6%1
  • KYC / verification3.6%1
  • Responsible gambling3.6%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved93%27
  • Unresolved6.9%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Casino Superlines against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Casino Superlines against the market
MeasureCasino SuperlinesAll brands
Complaints resolved93%59%
Average review rating–3.44
Complaints per 100 reviews–26.4
Share of “Withdrawal” complaints64%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2022
Reviews count

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2022
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Austria16%3
  • Switzerland11%2
  • India11%2
  • Italy11%2
  • Belgium5.3%1
  • Germany5.3%1
  • Finland5.3%1
  • Ireland5.3%1
  • Lithuania5.3%1
  • Netherlands5.3%1
  • Other countries21%4
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20224–2–
20215–0–
20204–0–
20196–0–
20189–0–
20171–0–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers15––
Casino Guru102–
CasinoReviews3––
affgambler.ru1––

Block 11

Latest complaints and reviews

The newest records about Casino Superlines as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Italy · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Lithuania · Casino Guru

  • Complaint

    Withdrawal limits

    Resolved

    Switzerland · Casino Guru

  • Complaint

    Bonus winnings confiscated

    Unresolved

    India · Casino Guru

  • Review

    1.0 of 5 stars

    Austria · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Casino Superlines

When was Casino Superlines founded?

Casino Superlines launched in 2017.

Which currencies does Casino Superlines accept?

Currencies listed for Casino Superlines: Euros, US dollars, Argentine pesos, Bangladeshi takas, Bolivian bolivianos, Brazilian reals, Canadian dollars, Chilean pesos and 22 more. Its site is available in 5 languages: English, French, German, Italian and 1 more.

Which countries is Casino Superlines available in?

Casino Superlines is listed in 24 markets: Argentina, Bangladesh, Belgium, Canada, Chile, Colombia, France, Germany and 16 more.

What do players say about Casino Superlines?

Players have filed 29 complaints and written 2 reviews about Casino Superlines.

What do players complain about most at Casino Superlines?

“Withdrawal delay” – 38% of the 26 complaints about Casino Superlines with a labelled problem. Followed by “Withdrawal limits” (15%) and “Bonus winnings confiscated” (12%).

Do players report withdrawal problems at Casino Superlines?

Withdrawals are the topic of 18 complaints about Casino Superlines: 64% of the 28 with a topic. The most common withdrawal problem is “Withdrawal delay” (56% of them). Of the withdrawal complaints with a known outcome, 100% were resolved.

Does Casino Superlines resolve player complaints?

93% of the 29 complaints about Casino Superlines with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Casino Superlines is 258th. Open complaints and complaints closed without an outcome are left out.