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Casinia Casino

Player complaints and reviews about Casinia Casino, plus its operator (7StarsPartners), licences and welcome offers.

casinia.com
Capture of the Casinia Casino website

About

Casinia Casino belongs to the 7StarsPartners affiliate programme. The site launched in 2017. It holds licences from Anjouan Gaming Board, The Philippine Amusement and Gaming Corporation (PAGCOR). The interface is available in 16 languages, including English, German, Hungarian, Japanese. 21 account currencies are listed, including Euros, Norwegian kroner, Hungarian forints, Polish zlotys. We list 12 welcome offers.

Casinia Casino is listed in 26 markets, among them Canada, Germany, France and Belgium. On the Casinia Casino site for Austria, we found 5 tournaments and a loyalty programme with 5 tiers.

Markets

This brand is listed in 26 markets. Pick one to see what it offers there.

Welcome bonuses

12 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    TASO 1

    Valitse bonuksesi
    Onko sinulla jo tili? Kirjaudu
    100% jopa 500€ + 200 FS
    100% jopa 200€
    200% jopa 3,000 USDT
    100% jopa 200 USDT
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE

  2. 2

    TASO 2

    Valitse bonuksesi
    Onko sinulla jo tili? Kirjaudu
    100% jopa 500€ + 200 FS
    100% jopa 200€
    200% jopa 3,000 USDT
    100% jopa 200 USDT
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE

  3. 3

    TASO 3

    Valitse bonuksesi
    Onko sinulla jo tili? Kirjaudu
    100% jopa 500€ + 200 FS
    100% jopa 200€
    200% jopa 3,000 USDT
    100% jopa 200 USDT
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE

  4. 4

    TASO 4

    Valitse bonuksesi
    Onko sinulla jo tili? Kirjaudu
    100% jopa 500€ + 200 FS
    100% jopa 200€
    200% jopa 3,000 USDT
    100% jopa 200 USDT
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE

  5. 5

    TASO 5

    Valitse bonuksesi
    Onko sinulla jo tili? Kirjaudu
    100% jopa 500€ + 200 FS
    100% jopa 200€
    200% jopa 3,000 USDT
    100% jopa 200 USDT
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE

Player Intelligence

1,112 records

What players report about Casinia Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

347

92% resolved, of those with a known outcome

Total reviews

765

Across all review sites

Player rating

3.3 / 5

Trustpilot 2.6 · AskGamblers 2.6 · casino.ru 4.7

GEO markets

51

Countries stated on 90% of records

Casinia Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Casinia Casino, the way Player Intelligence PRO computes it.

Since 2017, players have posted 347 complaints and 765 reviews about Casinia Casino on 7 sites. In the 12 months to November 4, 2026, they filed 67 complaints and posted 142 reviews. That is 32% fewer complaints than in the 12 months before (99). Reviews are down 48% on the 12 months before (272). The average review rating fell from 3.2 to 2.11 out of 5 year on year. Of the complaints with a known outcome, 95% were resolved in the last 12 months, against 95% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 57% of the 335 complaints with a labelled problem. Next come “Account closed” (5.7%) and “Self-exclusion” (5.7%). Complaints about “Withdrawal” make up 62% of those with a topic, against 29% across all brands.

Of the 345 complaints with a known outcome, 92% were resolved, against 59% across all brands. That puts Casinia Casino 312th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 96%.

Reviewers give Casinia Casino 2.66 out of 5 on average over 762 rated reviews, against 3.44 across all brands. 42% of the ratings are four or five stars, and 55% are one or two. The review sites’ own scores average 3.3 out of 5 across 3 sites. By that score, Casinia Casino ranks 1,891st of 4,286 rated casinos. Reviewers most often praise “Customer support” (180 reviews), “Withdrawals” (109 reviews) and “Games” (102 reviews). The most common criticism concerns “Withdrawals” (295 reviews), “Customer support” (203 reviews) and “Trust & licence” (149 reviews).

The countries players state most often are Italy (31%), Germany (13%) and Spain (11%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Casinia Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciate the instant cryptocurrency support and straightforward service with zero hidden fees. Many have reported smooth gameplay and quick payout processing times, enhancing their overall experience.

Users dislike the long wait times for live chat support during peak hours and the lack of options to opt out of unwanted text message communications. Some have expressed frustration with the account closure process and ongoing spam despite attempts to resolve it.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2017201820192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay57%191
  • Account closed5.7%19
  • Self-exclusion5.7%19
  • Withdrawal refused4.8%16
  • Account blocked4.5%15
  • Account not closed on request4.2%14
  • Deposit not credited3.3%11
  • Bonus not credited2.4%8
  • Other problems13%42
Share of the 335 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal62%214
  • Account14%49
  • Responsible gambling5.8%20
  • Bonus4.6%16
  • KYC / verification4%14
  • Deposit3.7%13
  • Technical2.6%9
  • Other1.7%6
  • Payments & refunds1.2%4
  • Customer support0.6%2
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved91%317
  • Unresolved8.1%28
  • Closed without an outcome0.3%1
  • Open0.3%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Casinia Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Casinia Casino against the market
MeasureCasinia CasinoAll brands
Complaints resolved92%59%
Average review rating2.663.44
Complaints per 100 reviews45.426.4
Share of “Withdrawal” complaints62%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2017201820192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars32%245
  • 4 stars9.4%72
  • 3 stars3.4%26
  • 2 stars3.3%25
  • 1 star52%394
Share of 762 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support25%180
  • Withdrawals15%109
  • Games14%102
  • Website & app6.6%48
  • Bonuses4.8%35
  • Trust & licence4%29
Share of the 731 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals40%295
  • Customer support28%203
  • Trust & licence20%149
  • Bonuses12%87
  • Fairness & RTP9.7%71
  • Account8.9%65
Share of the 731 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2017201820192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Italy31%307
  • Germany13%130
  • Spain11%106
  • France5.6%56
  • Greece5%50
  • Poland4.7%47
  • Canada3.8%38
  • Austria3.7%37
  • Australia3.7%37
  • Switzerland2.6%26
  • Other countries16%163
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20266195%1131.83
202511193%2733.14
202410292%2142.87
20232997%581.93
20221794%452.28
20219–221.75
20207–13–
20194–3–
20183–202.3
20172–4–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–6512.6 / 5
Casino Guru26170–
AskGamblers68362.6 / 5
latestcasinobonuses.bet77–
affgambler.ru6––
CasinoReviews5––
casino.ru–14.7 / 5

Block 13

Latest complaints and reviews

The newest records about Casinia Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    New Zealand · Trustpilot

  • Review

    1.0 of 5 stars

    Italy · Trustpilot

  • Complaint

    Bonus not credited

    Resolved

    Australia · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    New Zealand · AskGamblers

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

4 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, casino.ru.

Questions about Casinia Casino

Who owns Casinia Casino?

Casinia Casino is operated by Stellar Ltd and runs under the 7StarsPartners affiliate programme.

Is Casinia Casino licensed?

Yes. Casinia Casino holds 2 licences: Anjouan Gaming Board, The Philippine Amusement and Gaming Corporation (PAGCOR).

When was Casinia Casino founded?

Casinia Casino launched in 2017.

Which currencies does Casinia Casino accept?

Currencies listed for Casinia Casino: Euros, Norwegian kroner, Hungarian forints, Polish zlotys, Indian rupees, New Zealand dollars, Canadian dollars, US dollars and 13 more. Its site is available in 16 languages: English, German, Hungarian, Japanese and 12 more.

What welcome bonuses does Casinia Casino offer?

12 welcome offers are listed for Casinia Casino. The first on the list is “100% up to €500 + 200 Free Spins + 1 Bonus Crab at Casinia Casino”, with a 35× wagering requirement.

Which countries is Casinia Casino available in?

Casinia Casino is listed in 26 markets: Australia, Austria, Belgium, Brazil, Canada, Chile, Czechia, Finland and 18 more.

Does Casinia Casino run tournaments and a loyalty programme in Austria?

Yes. The Casinia Casino site for Austria lists 5 tournaments. Its loyalty programme for Austria has 5 tiers.

What do players say about Casinia Casino?

Players have filed 347 complaints and written 765 reviews about Casinia Casino. Players rate Casinia Casino 3.3 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Casinia Casino?

“Withdrawal delay” – 57% of the 335 complaints about Casinia Casino with a labelled problem. Followed by “Account closed” (5.7%) and “Self-exclusion” (5.7%).

Do players report withdrawal problems at Casinia Casino?

Withdrawals are the topic of 214 complaints about Casinia Casino: 62% of the 347 with a topic. The most common withdrawal problem is “Withdrawal delay” (89% of them). Of the withdrawal complaints with a known outcome, 96% were resolved.

Does Casinia Casino resolve player complaints?

92% of the 345 complaints about Casinia Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Casinia Casino is 312th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Casinia Casino?

Praised most: “Customer support”, “Withdrawals” and “Games”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 42% of the rated reviews give four or five stars, and 55% give one or two.

How many complaints has Casinia Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 67 complaints about Casinia Casino. That is 32% fewer than in the 12 months before, when there were 99.

Where do Casinia Casino’s players come from?

The countries named most often in complaints and reviews about Casinia Casino are Italy (31%), Germany (13%) and Spain (11%).