Cleopatra Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Cleopatra Casino, the way Player Intelligence PRO computes it.
Since 2018, players have posted 38 complaints and 76 reviews about Cleopatra Casino on 6 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 3 reviews.
The problem players report most often is “Withdrawal delay”: 24% of the 37 complaints with a labelled problem. Next come “Deposit not credited” (16%) and “Withdrawal refused” (11%). Complaints about “Withdrawal” make up 53% of those with a topic, against 29% across all brands.
Of the 38 complaints with a known outcome, 82% were resolved, against 59% across all brands. That puts Cleopatra Casino 772nd of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 95%.
Reviewers give Cleopatra Casino 3.24 out of 5 on average over 61 rated reviews, against 3.44 across all brands. 57% of the ratings are four or five stars, and 34% are one or two. The review sites’ own scores average 3.5 out of 5 across 3 sites. By that score, Cleopatra Casino ranks 1,577th of 4,287 rated casinos. Reviewers most often praise “Games” (31 reviews), “Withdrawals” (28 reviews) and “Customer support” (23 reviews). The most common criticism concerns “Bonuses” (16 reviews), “Withdrawals” (13 reviews) and “Customer support” (11 reviews).
The countries players state most often are Russia (31%), Germany (28%) and Australia (6.9%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.
