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Casino profile

Mr.Bet Casino in New Zealand

Player complaints and reviews about Mr.Bet Casino, plus its operator (MB Partners), licences and welcome offers.

mr.bet
Capture of the Mr.Bet Casino website

About

On the Mr.Bet Casino site for New Zealand, we found 1 promotion, 2 tournaments and a loyalty programme with 1 tier.

Mr.Bet Casino belongs to the MB Partners affiliate programme. The site launched in 2017. It holds a licence from Curacao Gaming Control Board. The interface is available in 11 languages, including English, Norwegian, Finnish, German. 28 account currencies are listed, including Brazilian reals, Canadian dollars, Chilean pesos, Euros. We list 14 welcome offers.

Licensee

The company that holds the Curaçao licence for Mr.Bet Casino, as the licence register names it.

Legal name
Faro Entertainment N.V.
Curaçao licence reference
OGL/2024/194/0642
Registration number (Curaçao Chamber of Commerce)
142227

Markets

This brand is listed in 25 markets. Pick one to see what it offers there.

Welcome bonuses

14 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

1 entry

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Tournaments

2 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

1 entry

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    VIP Support

    Terms

    VIP Support

    TermsAML and CTF

Player complaints and reviews in New Zealand

362 records

362 of the 4,349 records about Mr.Bet Casino come from players who state they are in New Zealand. The figures below are theirs alone; the casino page covers every market.

Total complaints

20

100% resolved, of those with a known outcome

Total reviews

342

Across all review sites

Player rating

3.48 / 5

342 ratings by these players

Share of all records

8.3%

of 4,349 about Mr.Bet Casino

What players in New Zealand say about Mr.Bet Casino

Players in New Zealand have filed 20 complaints and written 342 reviews about Mr.Bet Casino. That is 8.3% of the 4,349 records about it from every market. Complaints make up 5.5% of their records, against 22% across all markets. Their reviews rate it 3.48 out of 5 on average (342 ratings), against 3.58 across all markets. 32% of their rated reviews give one or two stars; across all markets the share is 30%.

The most common problem in their complaints is “Withdrawal delay”: 55% of 20 complaints with a labelled problem (38% across all markets). 100% of their 19 complaints with a known outcome were resolved, against 94% across all markets. In the last 12 months: 7 complaints and 251 reviews.

A player counts as being in New Zealand when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Mr.Bet Casino in New Zealand, or compare the market with another one.

New Zealand and all markets
FigureNew ZealandAll markets
Complaints among all records5.5%22%
Resolved, of complaints with a known outcome100%94%
Average review rating, out of 53.483.58
Reviews rated 1–2 stars32%30%
Withdrawal delay, of labelled complaints55%38%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay55%11
  • Documents rejected or requested again15%3
  • Withdrawal refused10%2
  • Account blocked5%1
  • Registration5%1
  • Bonus winnings confiscated5%1
  • Deposit not credited5%1
Share of the 20 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal65%13
  • KYC / verification15%3
  • Account10%2
  • Bonus5%1
  • Deposit5%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved95%19
  • Open5%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20192020202120222023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars46%156
  • 4 stars16%54
  • 3 stars6.7%23
  • 2 stars5%17
  • 1 star27%92
Share of 342 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Bonuses27%78
  • Games26%73
  • Customer support19%54
  • Website & app13%37
  • Withdrawals13%37
  • KYC / verification4.9%14
Share of the 286 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals20%57
  • KYC / verification12%34
  • Bonuses11%31
  • Customer support10%29
  • Account5.9%17
  • Trust & licence5.6%16
Share of the 286 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2023202420252026
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20265–862.24
20253–1744.15
20245–273.22
20232–483.79
20222–2–
20210–1–
20200–2–
20191–2–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–337–
Casino Guru135–
AskGamblers7––

Block 11

Latest complaints and reviews

The newest records about Mr.Bet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    New Zealand · Casino Guru

  • Review

    1.0 of 5 stars

    New Zealand · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    New Zealand · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    New Zealand · AskGamblers

  • Complaint

    Withdrawal delay

    Resolved

    New Zealand · Casino Guru

3 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Mr.Bet Casino in New Zealand

What bonuses and promotions does Mr.Bet Casino run in New Zealand?

We read 1 live offer for New Zealand on the Mr.Bet Casino site itself.

Does Mr.Bet Casino run tournaments and a loyalty programme in New Zealand?

Yes. The Mr.Bet Casino site for New Zealand lists 2 tournaments. Its loyalty programme for New Zealand has 1 tier.

How many complaints and reviews about Mr.Bet Casino come from players in New Zealand?

362 of the 4,349 complaints and reviews about Mr.Bet Casino come from players in New Zealand. Across all its markets, 945 complaints have a known outcome, and 94% of them were resolved.

Who owns Mr.Bet Casino?

Mr.Bet Casino is operated by Faro Entertainment N.V. and runs under the MB Partners affiliate programme.