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Casino profile

Mr.Bet Casino in Austria

Player complaints and reviews about Mr.Bet Casino, plus its operator (MB Partners), licences and welcome offers.

mr.bet
Capture of the Mr.Bet Casino website

About

Mr.Bet Casino belongs to the MB Partners affiliate programme. The site launched in 2017. It holds a licence from Curacao Gaming Control Board. The interface is available in 11 languages, including English, Norwegian, Finnish, German. 28 account currencies are listed, including Brazilian reals, Canadian dollars, Chilean pesos, Euros. We list 14 welcome offers.

Licensee

The company that holds the Curaçao licence for Mr.Bet Casino, as the licence register names it.

Legal name
Faro Entertainment N.V.
Curaçao licence reference
OGL/2024/194/0642
Registration number (Curaçao Chamber of Commerce)
142227

Markets

This brand is listed in 25 markets. Pick one to see what it offers there.

Welcome bonuses

14 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player complaints and reviews in Austria

435 records

435 of the 4,351 records about Mr.Bet Casino come from players who state they are in Austria. The figures below are theirs alone; the casino page covers every market.

Total complaints

108

96% resolved, of those with a known outcome

Total reviews

327

Across all review sites

Player rating

3.25 / 5

327 ratings by these players

Share of all records

10%

of 4,351 about Mr.Bet Casino

What players in Austria say about Mr.Bet Casino

Players in Austria have filed 108 complaints and written 327 reviews about Mr.Bet Casino. That is 10% of the 4,351 records about it from every market. Complaints make up 25% of their records, against 22% across all markets. Their reviews rate it 3.25 out of 5 on average (327 ratings), against 3.58 across all markets. 39% of their rated reviews give one or two stars; across all markets the share is 30%.

The most common problem in their complaints is “Withdrawal delay”: 33% of 107 complaints with a labelled problem (38% across all markets). 96% of their 105 complaints with a known outcome were resolved, against 94% across all markets. In the last 12 months: 24 complaints and 227 reviews.

A player counts as being in Austria when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Mr.Bet Casino in Austria, or compare the market with another one.

Austria and all markets
FigureAustriaAll markets
Complaints among all records25%22%
Resolved, of complaints with a known outcome96%94%
Average review rating, out of 53.253.58
Reviews rated 1–2 stars39%30%
Withdrawal delay, of labelled complaints33%38%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay33%35
  • Documents rejected or requested again26%28
  • Verification delay15%16
  • Account blocked8.4%9
  • Bonus winnings confiscated3.7%4
  • Wrong calculation2.8%3
  • Wagering terms1.9%2
  • Withdrawal limits1.9%2
  • Other problems7.5%8
Share of the 107 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • KYC / verification41%44
  • Withdrawal38%41
  • Account10%11
  • Bonus5.6%6
  • Technical2.8%3
  • Deposit0.9%1
  • Payments & refunds0.9%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved94%101
  • Unresolved3.7%4
  • Open2.8%3
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2020202120222023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars46%152
  • 4 stars7.3%24
  • 3 stars7%23
  • 2 stars3.4%11
  • 1 star36%117
Share of 327 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Bonuses16%35
  • Games13%28
  • Website & app9.1%20
  • Withdrawals7.7%17
  • Customer support7.3%16
  • Deposits & payment methods3.6%8
Share of the 220 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals41%91
  • KYC / verification26%57
  • Bonuses18%40
  • Trust & licence18%39
  • Customer support17%37
  • Fairness & RTP9.1%20
Share of the 220 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
202616100%442.64
20253397%2044.0
20242295%301.27
20232391%17–
202210100%12–
20210–8–
20203–12–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–318–
Casino Guru1039–
AskGamblers5––

Block 11

Latest complaints and reviews

The newest records about Mr.Bet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Austria · Trustpilot

  • Review

    1.0 of 5 stars

    Austria · Trustpilot

  • Complaint

    Withdrawal delay

    Open

    Austria · Casino Guru

  • Complaint

    Withdrawal delay

    Open

    Austria · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Austria · AskGamblers

7 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Mr.Bet Casino in Austria

How many complaints and reviews about Mr.Bet Casino come from players in Austria?

435 of the 4,351 complaints and reviews about Mr.Bet Casino come from players in Austria. Across all its markets, 945 complaints have a known outcome, and 94% of them were resolved.

Who owns Mr.Bet Casino?

Mr.Bet Casino is operated by Faro Entertainment N.V. and runs under the MB Partners affiliate programme.

Is Mr.Bet Casino licensed?

Yes. Mr.Bet Casino holds a licence from Curacao Gaming Control Board.

When was Mr.Bet Casino founded?

Mr.Bet Casino launched in 2017.