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Monro Casinoin Austria

Player reviews and complaints from independent sites, alongside the facts we have recorded about Monro Casino and its operator (Royal Partners).

monro.casino
monro.casino
Capture of the Monro Casino website

Profile

Website
monro.casino
Established
2023
Operator
Royal Partnersaffiliate programme
Company
Galaktika N.V.
Licences
Languages
  • English
  • Russian
  • German
  • Portuguese
  • French
  • Spanish
Currencies
  • Euros
  • US dollars
  • Ukrainian hryvnias
  • Canadian dollars
  • Kazakhstani tenges
  • Brazilian reals
  • Russian rubles

About

Monro Casino is an online casino operating under the Royal Partners affiliate programme. The site launched in 2023. It holds a licence from Curacao Gaming Control Board. The interface is available in 6 languages, among them English, Russian, German, Portuguese. Accounts can be held in 7 currencies — Euros, US dollars, Ukrainian hryvnias, Canadian dollars. Our database holds 5 welcome offers.

What we collected for the Austria market on Monro Casino: 2 payment methods, among them Mastercard, Visa.

Markets

This brand is listed in 10 markets. Pick one to see what it offers there.

Welcome bonuses

5 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Payment methods

2 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Currency not stated on the page

  • Mastercard

    Card

    —

  • Visa

    Card

    —

Player Intelligence

501 records

What players report about Monro Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

172

78% resolved, of those with a known outcome

Total reviews

329

Across all review sites

Player rating

3.37 / 5

casino.ru 4.7 · Trustpilot 2.6 · AskGamblers 2.8

GEO markets

44

Countries stated on 96% of records

AI-generated summary of player reviews

Players appreciated the fast withdrawals, enhancing their winning experience. The 24/7 live chat feature adds a social aspect that many found enjoyable.

Users expressed a desire for more responsible gambling tools to recommend the platform to others. There were also requests for better optimization and bug fixes to improve overall enjoyment.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal44%76
  • Deposit30%51
  • Account8.7%15
  • Bonus8.1%14
  • Payments & refunds4.1%7
  • Technical2.3%4
  • KYC / verification1.7%3
  • Other1.2%2
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved75%129
  • Unresolved21%36
  • Open4.1%7
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2023202420252026
Rating history

Player ratings from casino.ru, Trustpilot, AskGamblers.

Screenshots

2 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.