igamingcpo.com

Casino profile

Gizbo Casino

Player complaints and reviews about Gizbo Casino, plus its operator (Royal Partners), licences and welcome offers.

gizbo.casino
Capture of the Gizbo Casino website

About

Gizbo Casino belongs to the Royal Partners affiliate programme. The site launched in 2024. It holds a licence from Curacao Gaming Control Board. The interface is available in 6 languages, including English, Russian, German, Portuguese. 15 account currencies are listed, including Euros, Russian rubles, US dollars, Canadian dollars.

Gizbo Casino is listed in 9 markets, among them Canada, Germany, France and Belgium. On the Gizbo Casino site for Austria, we found 8 welcome bonuses, 11 promotions and a loyalty programme with 8 tiers.

Licensee

The company that holds the Curaçao licence for Gizbo Casino, as the licence register names it.

Legal name
Galaktika N.V.
Curaçao licence reference
OGL/2024/169/0146
Registration number (Curaçao Chamber of Commerce)
140803

Markets

This brand is listed in 9 markets. Pick one to see what it offers there.

Welcome bonuses

8 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Promotions

11 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

8 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Elite-Boni und Belohnungen

    Bleib aktiv, nimm an GIZBO-Events teil und steigere deinen Status für bessere Privilegien.

  2. 2

    Exklusive Aktionen und Events

    Erlebe exklusive Events mit tollen Preisfonds – nur auf Einladung! Dein Zugang zu Top-Spielen!

  3. 3

    Geburtstagsgeschenk

    Jährlicher einzahlungsfreier Bonus, um deinen besonderen Tag wirklich unvergesslich zu machen.

  4. 4

    Informationen mit höchster Priorität

    Erfahre als VIP zuerst von Events, Sonderaktionen und Verlosungen. Werde jetzt Mitglied!

  5. 5

    Persönlicher VIP-Manager

    Dein Verbündeter, der rund um die Uhr für ein einwandfreies Spielerlebnis sorgt.

  6. 6

    Schnelle Auszahlungen

    Genieße sofortige Auszahlungen! Gewinne werden in fünf Minuten auf deinem Konto sein.

  7. 7

    Unbegrenzte Auszahlungen

    Erreiche LEGEND-Status und genieße unbegrenzte Auszahlungen in jeder Währung!

  8. 8

    Wöchentlicher Cashback-Boost

    Regelmäßiges Cashback ab dem EXPLORER-Status hält die Action am Laufen.

Player Intelligence

397 records

What players report about Gizbo Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

194

83% resolved, of those with a known outcome

Total reviews

203

Across all review sites

Player rating

4.17 / 5

casino.ru 4.7 · AskGamblers 3.5 · Trustpilot 3.2 · affgambler.ru 4.67 · Tribuna 4.8

GEO markets

18

Countries stated on 26% of records

Gizbo Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Gizbo Casino, the way Player Intelligence PRO computes it.

Since 2024, players have posted 194 complaints and 203 reviews about Gizbo Casino on 9 sites. In the 12 months to November 4, 2026, they filed 41 complaints and posted 76 reviews. That is 45% fewer complaints than in the 12 months before (74). Reviews are down 22% on the 12 months before (97). The average review rating fell from 4.05 to 3.8 out of 5 year on year. Of the complaints with a known outcome, 72% were resolved in the last 12 months, against 81% in the 12 months before.

The problem players report most often is “Deposit not credited”: 31% of the 187 complaints with a labelled problem. Next come “Withdrawal delay” (30%) and “Withdrawal refused” (21%). Complaints about “Withdrawal” make up 50% of those with a topic, against 29% across all brands.

Of the 178 complaints with a known outcome, 83% were resolved, against 59% across all brands. That puts Gizbo Casino 693rd of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 87%.

Reviewers give Gizbo Casino 3.88 out of 5 on average over 201 rated reviews, against 3.44 across all brands. 70% of the ratings are four or five stars, and 12% are one or two. The review sites’ own scores average 4.17 out of 5 across 5 sites. By that score, Gizbo Casino ranks 583rd of 4,286 rated casinos. Reviewers most often praise “Games” (86 reviews), “Withdrawals” (71 reviews) and “Bonuses” (67 reviews). The most common criticism concerns “Withdrawals” (36 reviews), “Bonuses” (35 reviews) and “Customer support” (30 reviews).

The countries players state most often are Russia (58%), Germany (7.8%) and Latvia (7.8%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Gizbo Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciate the fast withdrawals and efficient KYC process. They also value the self-exclusion and responsible gaming tools available on the site.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Deposit not credited31%58
  • Withdrawal delay30%57
  • Withdrawal refused21%39
  • Account blocked5.9%11
  • Bonus not credited3.2%6
  • Documents rejected or requested again2.1%4
  • Missing funds1.6%3
  • Wagering terms1.1%2
  • Other problems3.7%7
Share of the 187 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal50%97
  • Deposit30%58
  • Account8.2%16
  • Bonus4.1%8
  • KYC / verification2.1%4
  • Payments & refunds2.1%4
  • Technical2.1%4
  • Other1%2
  • Responsible gambling0.5%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved76%148
  • Unresolved15%30
  • Open8.2%16
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Gizbo Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Gizbo Casino against the market
MeasureGizbo CasinoAll brands
Complaints resolved83%59%
Average review rating3.883.44
Complaints per 100 reviews95.626.4
Share of “Withdrawal” complaints50%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars47%95
  • 4 stars22%45
  • 3 stars18%36
  • 2 stars5%10
  • 1 star7.5%15
Share of 201 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games44%86
  • Withdrawals37%71
  • Bonuses35%67
  • Website & app34%66
  • Deposits & payment methods23%44
  • Customer support20%39
Share of the 194 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals19%36
  • Bonuses18%35
  • Customer support15%30
  • Deposits & payment methods5.7%11
  • KYC / verification5.7%11
  • Trust & licence5.7%11
Share of the 194 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Russia58%60
  • Germany7.8%8
  • Latvia7.8%8
  • Canada4.9%5
  • New Zealand2.9%3
  • Austria1.9%2
  • Brazil1.9%2
  • Belarus1.9%2
  • Finland1.9%2
  • Kazakhstan1.9%2
  • Other countries8.7%9
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20263461%633.74
20256282%964.19
20249888%443.36

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
latestcasinobonuses.bet14565–
casino.ru–924.7 / 5
Casino Guru2111–
forum-casino.com25––
Tribuna–184.8 / 5
AskGamblers173.5 / 5
Trustpilot–73.2 / 5
affgambler.ru134.67 / 5
Casinomeister1––

Block 13

Latest complaints and reviews

The newest records about Gizbo Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

7 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from casino.ru, AskGamblers, Trustpilot, affgambler.ru, Tribuna.

Questions about Gizbo Casino

Who owns Gizbo Casino?

Gizbo Casino is operated by Galaktika N.V. and runs under the Royal Partners affiliate programme.

Is Gizbo Casino licensed?

Yes. Gizbo Casino holds a licence from Curacao Gaming Control Board.

When was Gizbo Casino founded?

Gizbo Casino launched in 2024.

Which currencies does Gizbo Casino accept?

Currencies listed for Gizbo Casino: Euros, Russian rubles, US dollars, Canadian dollars, Ukrainian hryvnias, Kazakhstani tenges, Bitcoin, Bitcoin Cash and 7 more. Its site is available in 6 languages: English, Russian, German, Portuguese and 2 more.

Which countries is Gizbo Casino available in?

Gizbo Casino is listed in 9 markets: Austria, Belgium, Canada, France, Germany, Kazakhstan, Portugal, Russia and 1 more.

What bonuses and promotions does Gizbo Casino run in Austria?

We read 19 live offers for Austria on the Gizbo Casino site itself.

Does Gizbo Casino have a loyalty programme in Austria?

Yes. Its loyalty programme for Austria has 8 tiers.

What do players say about Gizbo Casino?

Players have filed 194 complaints and written 203 reviews about Gizbo Casino. Players rate Gizbo Casino 4.17 out of 5 on average across the 5 sites that publish one.

What do players complain about most at Gizbo Casino?

“Deposit not credited” – 31% of the 187 complaints about Gizbo Casino with a labelled problem. Followed by “Withdrawal delay” (30%) and “Withdrawal refused” (21%).

Do players report withdrawal problems at Gizbo Casino?

Withdrawals are the topic of 97 complaints about Gizbo Casino: 50% of the 194 with a topic. The most common withdrawal problem is “Withdrawal delay” (59% of them). Of the withdrawal complaints with a known outcome, 87% were resolved.

Does Gizbo Casino resolve player complaints?

83% of the 178 complaints about Gizbo Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Gizbo Casino is 693rd. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Gizbo Casino?

Praised most: “Games”, “Withdrawals” and “Bonuses”. Criticised most: “Withdrawals”, “Bonuses” and “Customer support”. 70% of the rated reviews give four or five stars, and 12% give one or two.

How many complaints has Gizbo Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 41 complaints about Gizbo Casino. That is 45% fewer than in the 12 months before, when there were 74.

Where do Gizbo Casino’s players come from?

The countries named most often in complaints and reviews about Gizbo Casino are Russia (58%), Germany (7.8%) and Latvia (7.8%).