150% up to €1000, 1st Deposit Bonus at 21.red Casino
- Bonus
- 150%
- Max bonus
- €1000
- Min deposit
- €20
- Wagering
- 40x(d+b)
- Max bet
- €5
Wagering applies to deposit plus bonus.
Casino profile
21.red Casino
Player complaints and reviews about 21.red Casino, plus its operator (C24 Partners), licences and welcome offers.
21.red
Profile
- Website
- 21.red
- Established
- 2023
- Operator
- C24 Partnersaffiliate programme
- Company
- Unknown
- Licences
- Languages
- English
- French
- German
- Finnish
- Norwegian
- Portuguese
- Spanish
- Currencies
- Euros
- US dollars
- Australian dollars
- Canadian dollars
- Brazilian reals
- New Zealand dollars
About
21.red Casino belongs to the C24 Partners affiliate programme. The site launched in 2023. It holds a licence from Malta Gaming Authority. The interface is available in 7 languages, including English, French, German, Finnish. 6 account currencies are listed, including Euros, US dollars, Australian dollars, Canadian dollars. We list 9 welcome offers.
21.red Casino is listed in 11 markets, among them Canada, Germany, France and Belgium. In Austria, 21.red Casino accepts 14 payment methods, among them Apple Pay, CashLib, E-wallet and Flexepin. The minimum deposit in € is 20, the maximum 25,000. The registration form for Austria has 4 fields: e-mail, password, currency and promo code.
Markets
This brand is listed in 11 markets. Pick one to see what it offers there.
Welcome bonuses
9 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
125% up to C$500 and 500 extra spins
- Bonus
- 125%
- Max bonus
- C$500
- Free spins
- 500
- Min deposit
- C$25
- Wagering
- 30x bonus + deposit
- Max bet
- C$5 or 15% of starting bonus value
Wagering applies to deposit plus bonus.
100% up to €250 and 50 extra spins
- Bonus
- 100%
- Max bonus
- €250
- Free spins
- 50
- Min deposit
- €25
- Wagering
- 35x bonus + deposit
- Max bet
- €5 or 15% of starting bonus value
Wagering applies to deposit plus bonus.
100% up to €2000, 2nd Deposit Bonus at 21.red Casino
- Bonus
- 100%
- Max bonus
- €2000
- Min deposit
- €20
- Wagering
- 35x(d+b)
- Max bet
- €5
Wagering applies to deposit plus bonus.
50% up to €750 and 350 extra spins
- Bonus
- 50%
- Max bonus
- €750
- Free spins
- 350
- Min deposit
- €25
- Wagering
- 35x bonus + deposit
- Max bet
- €5 or 15% of starting bonus value
Wagering applies to deposit plus bonus.
50% up to €500, Wednesday Reload Bonus at 21.red Casino
- Bonus
- 50%
- Max bonus
- €500
- Min deposit
- €25
- Wagering
- 35x(d+b)
- Max bet
- €5
Wagering applies to deposit plus bonus.
200% up to 1000 Free Spins, 3rd Deposit Bonus at 21.red Casino
- Free spins
- 1000
- Min deposit
- €20
- Wagering
- 30x
- Max bet
- €5
Up to 250 Free Spins at 21.red Casino
- Free spins
- 250 Free Spins
- Min deposit
- €25
- Wagering
- 35x
25 Bonus Spins on Weekends at 21.red Casino
- Min deposit
- €25
- Wagering
- 35x
Payment methods
28 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
| method | currency | category | provider | min | max |
|---|---|---|---|---|---|
| € | |||||
| Apple Pay | € | E-wallet | – | 20 | 2500 |
| CashLib | € | Voucher | – | 20 | 150 |
| E-wallet | € | E-wallet | – | 20 | 2500 |
| Flexepin | € | Voucher | – | 20 | 250 |
| Google Pay | € | E-wallet | – | 20 | 2500 |
| Jeton | € | E-wallet | – | 20 | 2000 |
| Mastercard | € | Card | – | 20 | 2500 |
| Neosurf | € | Voucher | – | 20 | 1000 |
| Neteller | € | E-wallet | – | 20 | 25000 |
| Paysafecard | € | Voucher | – | 20 | 1000 |
| Rapid Transfer | € | Bank transfer | – | 20 | 25000 |
| Skrill | € | E-wallet | – | 20 | 25000 |
| Visa | € | Card | – | 20 | 2500 |
| Yaspa | € | Other | – | 20 | 2000 |
| Currency not stated on the page | |||||
| Apple Pay | – | E-wallet | – | – | – |
| CashLib | – | Voucher | – | – | – |
| E-wallet | – | E-wallet | – | – | – |
| Flexepin | – | Voucher | – | – | – |
| Google Pay | – | E-wallet | – | – | – |
| Jeton | – | E-wallet | – | – | – |
| Mastercard | – | Card | – | – | – |
| Neosurf | – | Voucher | – | – | – |
| Neteller | – | E-wallet | – | – | – |
| Paysafecard | – | Voucher | – | – | – |
| Rapid Transfer | – | Bank transfer | – | – | – |
| Skrill | – | E-wallet | – | – | – |
| Visa | – | Card | – | – | – |
| Yaspa | – | Other | – | – | – |
€
Apple Pay
E-wallet
20 – 2500
CashLib
Voucher
20 – 150
E-wallet
E-wallet
20 – 2500
Flexepin
Voucher
20 – 250
Google Pay
E-wallet
20 – 2500
Jeton
E-wallet
20 – 2000
Mastercard
Card
20 – 2500
Neosurf
Voucher
20 – 1000
Neteller
E-wallet
20 – 25000
Paysafecard
Voucher
20 – 1000
Rapid Transfer
Bank transfer
20 – 25000
Skrill
E-wallet
20 – 25000
Visa
Card
20 – 2500
Yaspa
Other
20 – 2000
Currency not stated on the page
Apple Pay
E-wallet
–
CashLib
Voucher
–
E-wallet
E-wallet
–
Flexepin
Voucher
–
Google Pay
E-wallet
–
Jeton
E-wallet
–
Mastercard
Card
–
Neosurf
Voucher
–
Neteller
E-wallet
–
Paysafecard
Voucher
–
Rapid Transfer
Bank transfer
–
Skrill
E-wallet
–
Visa
Card
–
Yaspa
Other
–
Sign-up requirements
6 fields
Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.
Registration
- Password
- CurrencyEUR · USD · AUD · CAD … +1
- Promo code
Sign in
- Password
Player Intelligence
40 records
What players report about 21.red Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
13
46% resolved, of those with a known outcome
Total reviews
27
Across all review sites
Player rating
3.6 / 5
AskGamblers 4.7 · Trustpilot 2.5
GEO markets
8
Countries stated on 35% of records
21.red Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about 21.red Casino, the way Player Intelligence PRO computes it.
Since 2023, players have posted 13 complaints and 27 reviews about 21.red Casino on 5 sites. In the 12 months to November 4, 2026, they filed 2 complaints and posted 3 reviews.
The problem players report most often is “Withdrawal delay”: 46% of the 13 complaints with a labelled problem. Next come “Self-exclusion” (15%) and “Withdrawal refused” (15%). Complaints about “Withdrawal” make up 77% of those with a topic, against 29% across all brands.
Of the 13 complaints with a known outcome, 46% were resolved, against 59% across all brands. That puts 21.red Casino 1,657th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 40%.
Reviewers give 21.red Casino 3.94 out of 5 on average over 27 rated reviews, against 3.44 across all brands. 74% of the ratings are four or five stars, and 22% are one or two. The review sites’ own scores average 3.6 out of 5 across 2 sites. By that score, 21.red Casino ranks 1,420th of 4,286 rated casinos. Reviewers most often praise “Games” (19 reviews), “Customer support” (14 reviews) and “Withdrawals” (14 reviews).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about 21.red Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
7
2023202420252026
| Period | Value |
|---|---|
| 2023 | 3 |
| 2024 | 7 |
| 2025 | 1 |
| 2026 | 2 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay46%6
- Self-exclusion15%2
- Withdrawal refused15%2
- Winnings voided15%2
- Account not closed on request7.7%1
Block 03
Complaint categories
- Withdrawal77%10
- Responsible gambling15%2
- Account7.7%1
Block 04
Complaint status
- Unresolved54%7
- Resolved46%6
Block 05
21.red Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | 21.red Casino | All brands |
|---|---|---|
| Complaints resolved | 46% | 59% |
| Average review rating | 3.94 | 3.44 |
| Complaints per 100 reviews | 48.1 | 26.4 |
| Share of “Withdrawal” complaints | 77% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
22
2023202420252026
| Period | Value |
|---|---|
| 2023 | 1 |
| 2024 | 22 |
| 2025 | 2 |
| 2026 | 2 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars74%20
- 3 stars3.7%1
- 1 star22%6
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games79%19
- Customer support58%14
- Withdrawals58%14
- Bonuses46%11
- Deposits & payment methods42%10
- Website & app29%7
Criticised
- Withdrawals17%4
- Trust & licence13%3
- Bonuses8.3%2
- Fairness & RTP8.3%2
- Website & app8.3%2
- Customer support8.3%2
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
1
4.54
1
1.75
2023202420252026
| Period | Value |
|---|---|
| 2023 | 1 |
| 2024 | 4.54 |
| 2025 | 1 |
| 2026 | 1.75 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Germany21%3
- Finland21%3
- Ireland14%2
- Netherlands14%2
- Austria7.1%1
- Belgium7.1%1
- Mexico7.1%1
- Russia7.1%1
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 2 | – | 2 | – |
| 2025 | 1 | – | 2 | – |
| 2024 | 7 | – | 22 | 4.55 |
| 2023 | 3 | – | 1 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| AskGamblers | 4 | 21 | 4.7 / 5 |
| Casino Guru | 8 | – | – |
| Trustpilot | – | 5 | 2.5 / 5 |
| Casinomeister | 1 | – | – |
| latestcasinobonuses.bet | – | 1 | – |
Block 13
Latest complaints and reviews
The newest records about 21.red Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
Germany · Trustpilot
- Complaint
Account not closed on request
ResolvedFinland · Casino Guru
- Review
2.5 of 5 stars
Russia · latestcasinobonuses.bet
- Complaint
Withdrawal refused
UnresolvedAustria · Casino Guru
- Complaint
Winnings voided
UnresolvedMexico · Casino Guru
1 player record in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from AskGamblers, Trustpilot.
Questions about 21.red Casino
Which affiliate programme runs 21.red Casino?
21.red Casino runs under the C24 Partners affiliate programme.
Is 21.red Casino licensed?
Yes. 21.red Casino holds a licence from Malta Gaming Authority.
When was 21.red Casino founded?
21.red Casino launched in 2023.
Which currencies does 21.red Casino accept?
Currencies listed for 21.red Casino: Euros, US dollars, Australian dollars, Canadian dollars, Brazilian reals, New Zealand dollars. Its site is available in 7 languages: English, French, German, Finnish and 3 more.
What welcome bonuses does 21.red Casino offer?
9 welcome offers are listed for 21.red Casino. The first on the list is “150% up to €1000, 1st Deposit Bonus at 21.red Casino”, with a 40× wagering requirement.
Which countries is 21.red Casino available in?
21.red Casino is listed in 11 markets: Australia, Austria, Belgium, Brazil, Canada, Finland, France, Germany and 3 more.
Which payment methods does 21.red Casino accept in Austria?
The 21.red Casino cashier for Austria lists 14 payment methods: Apple Pay, CashLib, E-wallet, Flexepin, Google Pay, Jeton and 8 more.
What are the deposit limits at 21.red Casino in Austria?
Deposits in € run from 20 to 25,000 per transaction. The lowest minimum, 20 €, is via Apple Pay. The highest maximum, 25,000 €, is via Neteller.
What does 21.red Casino ask for at registration in Austria?
The 21.red Casino registration form for Austria has 4 fields: e-mail, password, currency, promo code.
What do players say about 21.red Casino?
Players have filed 13 complaints and written 27 reviews about 21.red Casino. Players rate 21.red Casino 3.6 out of 5 on average across the 2 sites that publish one.
What do players complain about most at 21.red Casino?
“Withdrawal delay” – 46% of the 13 complaints about 21.red Casino with a labelled problem. Followed by “Self-exclusion” (15%) and “Withdrawal refused” (15%).
Do players report withdrawal problems at 21.red Casino?
Withdrawals are the topic of 10 complaints about 21.red Casino: 77% of the 13 with a topic. The most common withdrawal problem is “Withdrawal delay” (60% of them). Of the withdrawal complaints with a known outcome, 40% were resolved.
Does 21.red Casino resolve player complaints?
46% of the 13 complaints about 21.red Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, 21.red Casino is 1,657th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about 21.red Casino?
Praised most: “Games”, “Customer support” and “Withdrawals”. 74% of the rated reviews give four or five stars, and 22% give one or two.
How many complaints has 21.red Casino received in the last 12 months?
In the 12 months to November 4, 2026, players filed 2 complaints about 21.red Casino.
Screenshots
4 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
Similar casinos
Casinos that share a market, a licence or an operator with 21.red Casino, and ones players rate about the same.
Other casinos in Austria
Other casinos licensed by Malta Gaming Authority
Other brands of C24 Partners
Rated alike by players
Casinos whose player rating is closest to that of 21.red Casino.
