Casino profile

21bets.io Casino

Player complaints and reviews about 21bets.io Casino, plus its operator (Infinity Stars Partners), licences and welcome offers.

21bets.io

About

21bets.io Casino belongs to the Infinity Stars Partners affiliate programme. The site launched in 2023. It holds a licence from Kahnawake Gaming Commission. The interface is available in 8 languages, including English, German, Norwegian, Finnish. 15 account currencies are listed, including Euros, Canadian dollars, Brazilian reals, US dollars. We list 8 welcome offers.

21bets.io Casino is listed in 15 markets, among them Canada, Germany, France and Belgium.

Markets

This brand is listed in 15 markets. Pick one to see what it offers there.

Welcome bonuses

8 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

150% up to €1000 Crypto Bonus at 21bets.io Casino
Bonus
150%
Max bonus
€1000
Min deposit
€25
Wagering
45x(d+b)
Wagering applies to deposit plus bonus.
120% up to €600 Welcome Bonus at 21bets.io Casino
Bonus
120%
Max bonus
€600
Min deposit
€30
Wagering
45x(d+b)
Wagering applies to deposit plus bonus.
120% up to 6000 NOK Welcome Bonus at 21bets.io Casino
Bonus
120%
Max bonus
6000 NOK
Min deposit
300 NOK
Wagering
45x(d+b)
Wagering applies to deposit plus bonus.
120% up to 800 CAD Welcome Bonus at 21bets.io Casino
Bonus
120%
Max bonus
800 CAD
Min deposit
45 CAD
Wagering
45x(d+b)
Wagering applies to deposit plus bonus.
120% up to 970 NZD Welcome Bonus at 21bets.io Casino
Bonus
120%
Max bonus
970 NZD
Min deposit
50 NZD
Wagering
45x(d+b)
Wagering applies to deposit plus bonus.
50% up to €100 Live Reload Bonus on Sundays at 21bets.io Casino
Bonus
50%
Max bonus
€100
Min deposit
€30
Wagering
40x(d+b)
Wagering applies to deposit plus bonus.
50% up to €500 Reload Bonus on Wednesdays at 21bets.io Casino
Bonus
50%
Max bonus
€500
Min deposit
€25
Wagering
35x(d+b)
Wagering applies to deposit plus bonus.
200 Free Spins on Mondays at 21bets.io Casino
Min deposit
€50
Wagering
35x

Player Intelligence

18 records

What players report about 21bets.io Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

100% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

3.4 / 5

Trustpilot 1.8 · AskGamblers 5.0

GEO markets

Countries stated on 89% of records

21bets.io Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about 21bets.io Casino, the way Player Intelligence PRO computes it.

Since 2024, players have posted 1 complaint and 17 reviews about 21bets.io Casino on 3 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 3 reviews. Reviews are down 70% on the 12 months before (10).

The review sites’ own scores average 3.4 out of 5 across 2 sites. By that score, 21bets.io Casino ranks 1,737th of 4,286 rated casinos.

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about 21bets.io Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

2025

Complaints count

Period	Value
2025	1

Block 02

Complaint categories

Withdrawal100%1

Share of complaints by category.complaints

Block 03

Complaint status

Resolved100%1

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

202420252026

Reviews count

Period	Value
2024	5
2025	9
2026	3

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

1.8

202420252026

Rating history

Period	Value
2024	1.8
2025	1
2026	1

Block 06

Stats by GEO

The ten countries players most often state, complaints and reviews together.

Germany19%3
United Kingdom19%3
Netherlands19%3
Canada6.3%1
Estonia6.3%1
Finland6.3%1
Guatemala6.3%1
Hong Kong SAR China6.3%1
Indonesia6.3%1
Latvia6.3%1

Share of the records whose source states a country – never guessed from language or currency.records

Block 07

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2026	0	–	3	–
2025	1	–	9	–
2024	0	–	5	–

A dash means too little data for that year.

Block 08

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Trustpilot	–	16	1.8 / 5
AskGamblers	–	1	5.0 / 5
CasinoReviews	1	–	–

Block 09

Latest complaints and reviews

The newest records about 21bets.io Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewSep 2, 2026
1.0 of 5 stars
Germany · Trustpilot
ReviewApr 25, 2026
1.0 of 5 stars
Germany · Trustpilot
ReviewMar 4, 2026
1.0 of 5 stars
Germany · Trustpilot
ReviewNov 4, 2025
1.0 of 5 stars
United Kingdom · Trustpilot
ComplaintJul 29, 2025
Withdrawal refused
Resolved
CasinoReviews

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from Trustpilot, AskGamblers.

Questions about 21bets.io Casino

Who owns 21bets.io Casino?

21bets.io Casino is operated by Famagousta B.V. and runs under the Infinity Stars Partners affiliate programme.

Is 21bets.io Casino licensed?

Yes. 21bets.io Casino holds a licence from Kahnawake Gaming Commission.

When was 21bets.io Casino founded?

21bets.io Casino launched in 2023.

Which currencies does 21bets.io Casino accept?

Currencies listed for 21bets.io Casino: Euros, Canadian dollars, Brazilian reals, US dollars, Australian dollars, Norwegian kroner, British pounds sterling, Russian rubles and 7 more. Its site is available in 8 languages: English, German, Norwegian, Finnish and 4 more.

What welcome bonuses does 21bets.io Casino offer?

8 welcome offers are listed for 21bets.io Casino. The first on the list is “150% up to €1000 Crypto Bonus at 21bets.io Casino”, with a 45× wagering requirement.

Which countries is 21bets.io Casino available in?

21bets.io Casino is listed in 15 markets: Australia, Austria, Belgium, Brazil, Canada, Finland, France, Germany and 7 more.

What do players say about 21bets.io Casino?

Players have filed 1 complaint and written 17 reviews about 21bets.io Casino. Players rate 21bets.io Casino 3.4 out of 5 on average across the 2 sites that publish one.

How many complaints has 21bets.io Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed no complaints about 21bets.io Casino.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.