igamingcpo.com

Casino profile

Flagman Casino

Player complaints and reviews about Flagman Casino, plus its operator (Royal Partners), licences and welcome offers.

flagman.casino
flagman.casino
Capture of the Flagman Casino website

Profile

Website
flagman.casino
Established
2025
Operator
Royal Partnersaffiliate programme
Company
Galaktika N.V.
Licences
Languages
  • English
  • German
  • Russian
Currencies
  • Binance Coin
  • Bitcoin
  • Bitcoin Cash
  • Dogecoin
  • Ethereum
  • Euros
  • Litecoin
  • Ripple
  • TRON
  • Tether
  • USD Coin

About

Flagman Casino belongs to the Royal Partners affiliate programme. The site launched in 2025. It holds a licence from Curacao Gaming Control Board. The interface is available in 3 languages: English, German, Russian. 11 account currencies are listed, including Binance Coin, Bitcoin, Bitcoin Cash, Dogecoin. We list 7 welcome offers.

Flagman Casino is listed in 3 markets: Germany, Austria and Russia. On the Flagman Casino site for Germany, we found 8 promotions and a loyalty programme with 6 tiers.

Licensee

The company that holds the Curaçao licence for Flagman Casino, as the licence register names it.

Legal name
Galaktika N.V.
Curaçao licence reference
OGL/2024/169/0146
Registration number (Curaçao Chamber of Commerce)
140803

Markets

This brand is listed in 3 markets. Pick one to see what it offers there.

Welcome bonuses

7 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

8 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Persönlicher VIP Manager

    Dein engagierter 24/7-Support, der immer bereit ist, dein Spielerlebnis zu verbessern.

  2. 2

    Geburtstagsgeschenk

    Ein spezieller, einzahlungsfreier Bonus, der deinen Geburtstag unvergesslich macht.

  3. 3

    Schnelle und unbegrenzte Auszahlungen

    Ziehe deine Gewinne ohne Probleme ab! Keine Begrenzungen und Einschränkungen ab dem DIAMOND-Status.

  4. 4

    Wöchentlicher Cashback-Boost

    Erhalte ab der Stufe SILVER regelmäßiges Cashback und halte den Nervenkitzel am Leben.

  5. 5

    Elite-Boni und Belohnungen

    Bleib aktiv, nimm an Events teil und erhöhe dein Level, um immer mehr Belohnungen zu erhalten.

  6. 6

    Nachrichten mit Top-Priorität

    Zugang zu exklusiven Insights und Informationen. Frühe Benachrichtigungen über private Aktionen & lukrative Deals.

Player Intelligence

270 records

What players report about Flagman Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

112

62% resolved, of those with a known outcome

Total reviews

158

Across all review sites

Player rating

3.33 / 5

casino.ru 4.7 · Trustpilot 2.6 · AskGamblers 1.0 · Tribuna 5.0

GEO markets

25

Countries stated on 46% of records

Flagman Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Flagman Casino, the way Player Intelligence PRO computes it.

Since 2025, players have posted 112 complaints and 158 reviews about Flagman Casino on 7 sites. In the 12 months to November 4, 2026, they filed 53 complaints and posted 90 reviews. That is 9% fewer complaints than in the 12 months before (58). Reviews are up 32% on the 12 months before (68). The average review rating fell from 3.49 to 3.46 out of 5 year on year. Of the complaints with a known outcome, 55% were resolved in the last 12 months, against 69% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 35% of the 106 complaints with a labelled problem. Next come “Deposit not credited” (26%) and “Account blocked” (15%). Complaints about “Withdrawal” make up 45% of those with a topic, against 29% across all brands.

Of the 108 complaints with a known outcome, 62% were resolved, against 59% across all brands. That puts Flagman Casino 1,366th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 69%.

Reviewers give Flagman Casino 3.47 out of 5 on average over 158 rated reviews, against 3.44 across all brands. 61% of the ratings are four or five stars, and 22% are one or two. The review sites’ own scores average 3.33 out of 5 across 4 sites. By that score, Flagman Casino ranks 1,877th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (67 reviews), “Games” (53 reviews) and “Bonuses” (51 reviews). The most common criticism concerns “Bonuses” (34 reviews), “Withdrawals” (29 reviews) and “Customer support” (26 reviews).

The countries players state most often are Russia (46%), Germany (14%) and Austria (6.4%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Flagman Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciated the game selection and overall interface, noting that the casino used to work smoothly and offer enjoyable bonuses. Many had positive expectations based on their earlier experiences with the casino.

Players disliked the casino's refusal to conduct an investigation and provide necessary information regarding their licensing requirements. Additionally, there were complaints about unexpected game reloads during bonus rounds, leading to a loss of trust in the casino's fairness.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay35%37
  • Deposit not credited26%28
  • Account blocked15%16
  • Withdrawal refused6.6%7
  • Winnings voided4.7%5
  • Account closed2.8%3
  • Bonus not credited1.9%2
  • Bonus winnings confiscated0.9%1
  • Other problems6.6%7
Share of the 106 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal45%50
  • Deposit26%29
  • Account21%24
  • Bonus3.6%4
  • Other3.6%4
  • Responsible gambling0.9%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved60%67
  • Unresolved37%41
  • Open3.6%4
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Flagman Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Flagman Casino against the market
MeasureFlagman CasinoAll brands
Complaints resolved62%59%
Average review rating3.473.44
Complaints per 100 reviews70.926.4
Share of “Withdrawal” complaints45%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars35%56
  • 4 stars25%40
  • 3 stars17%27
  • 2 stars5.7%9
  • 1 star16%26
Share of 158 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals45%67
  • Games36%53
  • Bonuses34%51
  • Website & app30%45
  • KYC / verification28%41
  • Deposits & payment methods24%36
Share of the 148 reviews that name at least one aspect.reviews

Criticised

  • Bonuses23%34
  • Withdrawals20%29
  • Customer support18%26
  • Fairness & RTP13%19
  • Website & app11%17
  • Trust & licence9.5%14
Share of the 148 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Russia46%57
  • Germany14%18
  • Austria6.4%8
  • Canada4%5
  • Poland4%5
  • Latvia3.2%4
  • Switzerland2.4%3
  • Ukraine2.4%3
  • Brazil1.6%2
  • United Kingdom1.6%2
  • Other countries14%18
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20264652%703.26
20256668%883.64

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
latestcasinobonuses.bet6260–
casino.ru–384.7 / 5
Casino Guru267–
Trustpilot–322.6 / 5
forum-casino.com21––
Tribuna–195.0 / 5
AskGamblers321.0 / 5

Block 13

Latest complaints and reviews

The newest records about Flagman Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

6 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from casino.ru, Trustpilot, AskGamblers, Tribuna.

Questions about Flagman Casino

Who owns Flagman Casino?

Flagman Casino is operated by Galaktika N.V. and runs under the Royal Partners affiliate programme.

Is Flagman Casino licensed?

Yes. Flagman Casino holds a licence from Curacao Gaming Control Board.

When was Flagman Casino founded?

Flagman Casino launched in 2025.

Which currencies does Flagman Casino accept?

Currencies listed for Flagman Casino: Binance Coin, Bitcoin, Bitcoin Cash, Dogecoin, Ethereum, Euros, Litecoin, Ripple and 3 more. Its site is available in 3 languages: English, German, Russian.

What welcome bonuses does Flagman Casino offer?

7 welcome offers are listed for Flagman Casino. The first on the list is “100 Free Spins at Flagman Casino”, with a 45× wagering requirement.

Which countries is Flagman Casino available in?

Flagman Casino is listed in 3 markets: Austria, Germany, Russia.

What bonuses and promotions does Flagman Casino run in Germany?

We read 8 live offers for Germany on the Flagman Casino site itself.

Does Flagman Casino have a loyalty programme in Germany?

Yes. Its loyalty programme for Germany has 6 tiers.

What do players say about Flagman Casino?

Players have filed 112 complaints and written 158 reviews about Flagman Casino. Players rate Flagman Casino 3.33 out of 5 on average across the 4 sites that publish one.

What do players complain about most at Flagman Casino?

“Withdrawal delay” – 35% of the 106 complaints about Flagman Casino with a labelled problem. Followed by “Deposit not credited” (26%) and “Account blocked” (15%).

Do players report withdrawal problems at Flagman Casino?

Withdrawals are the topic of 50 complaints about Flagman Casino: 45% of the 112 with a topic. The most common withdrawal problem is “Withdrawal delay” (74% of them). Of the withdrawal complaints with a known outcome, 69% were resolved.

Does Flagman Casino resolve player complaints?

62% of the 108 complaints about Flagman Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Flagman Casino is 1,366th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Flagman Casino?

Praised most: “Withdrawals”, “Games” and “Bonuses”. Criticised most: “Bonuses”, “Withdrawals” and “Customer support”. 61% of the rated reviews give four or five stars, and 22% give one or two.

How many complaints has Flagman Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 53 complaints about Flagman Casino. That is 9% fewer than in the 12 months before, when there were 58.

Where do Flagman Casino’s players come from?

The countries named most often in complaints and reviews about Flagman Casino are Russia (46%), Germany (14%) and Austria (6.4%).

Screenshots

2 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with Flagman Casino, and ones players rate about the same.